Presentation on theme: "Implications of work stress models for entrepreneurship Dominika Dej"— Presentation transcript:
1Implications of work stress models for entrepreneurship Dominika Dej Fakultät Mathematik und Naturwissenschaften Professur für Arbeits- und OrganisationspsychologieImplications of work stress models for entrepreneurship Dominika Dej
2Today‘s agenda Importance of work for human beings Film Work stress modelsWork Design Questionnaire (WDQ)Your Job FitWhat is good work?
3Importance of work for human beings We spend half of our adult life at work• It can be a joy or a chore• A source of…Meaning, purpose, satisfaction,solace, inspiration, connectionORFrustration, dissatisfaction, alienation
4What do psychologists say? The importance of workWhat do psychologists say?“Work will always matter to people … they will always love it and hate it … society should help people love it more than hate it.”Warr & Wall (1975, p. 11)
6Specialization and simplification Your reflection about the film…Past or maybe future?
7Specialization and simplification Old way: Assembly at individual stationsPeople hate simplified work• Importance of social relationships/ social connectionNew way:?Health, learning, personality development
8Work stress models: Basic definitions Definition of job demands“The degree to which the environment containsstimuli that peremptorily require attention and response.Demands are the ‘things that have to be done.’’Jones & Fletcher (1996, p. 34)“Job demands are those physical, psychological, social, or organizational aspects of the job that require sustained physical and/or psychological (i.e., cognitive or emotional) effort and are therefore associated with certain physiological and/or psychological costs.Although job demands are not necessarily negative, they may turn into job stressors when meeting those demands requires high effort and is therefore associated with high costs that elicit negative responses such as depression, anxiety, or burnout.“Schaufeli & Bakker (2004, p. 296)
9Work stress models: Basic definitions Definition of job resources“Job resources refer to those physical, psychological, social, or organizational aspects of the job that either/orreduce job demands and the associated physiological and psychological costsare functional in achieving work goalsstimulate personal growth, learning and development.Schaufeli & Bakker (2004, p. 296)Hence, resources are not only necessary to deal with job demands and to ‘get things done,’ but they also are important in their own right“(Hobfoll, 2002).
11Definition: Job Demands and Job Resources Job demands are those physical, psychological, social, or organizational aspects of the job that require sustained physical and/or psychological (i.e., cognitive or emotional) effort and are therefore associated with certain physiological and/or psychological costs. Although job demands are not necessarily negative, they may turn into job stressors when meeting those demands requires high effort and is therefore associated with high costs that elicit negative responses such as depression, anxiety, or burnout.“Job resources refer to those physical, psychological, social, or organizational aspects of the job that either/orreduce job demands and the associated physiological and psychological costsare functional in achieving work goalsstimulate personal growth, learning and development.
12Vitamin Model (Warr, 1994)Mental health is affected by environmental psychological features (e.g., job characteristics) in a way that is analogous to the effects that vitamins are supposed to have on physical healthThere are 9 vitamins = job characteristics that influence the psychological work-related health
13Vitamin Model (Warr, 1994)6 vitamins (job characteristics) have curvilinear effects on health, i.e. both lack of and excess of such features will affect mental health negatively:1. Opportunity for control2. Opportunity for interpersonal contact3. Opportunity for skills use4. Externally generated goals5. Variety6. Environmental clarity.3 vitamins have a linear effect on health, i.e. the higher such a job characteristic, the higher the level of mental health will be:1. Availability of money2. Physical security3. Valued social position.
14Vitamin Model (Warr, 1994)Affective well-being is a principal indicator for job-related mental health. Job-related affective well-being has generally been studied in terms of job satisfaction, job-related anxiety, or tension, occupational burnout, and depression. Warr proposes three dimensions for this purpose: displeasure-to-pleasure, anxiety-to-comfort, and depression-to-enthusiasm.Three categories of individual characteristics are viewed as moderators: values, abilities, and baseline mental health “concept of match“ for job characteristics, individual characteristics, and mental health (e.g., the relationship of job control and satisfaction will be higher for a person with a high preference for autonomy than for one with a low preference for autonomy)Question:Is there a linear relationship between job characteristics and mental health?
16Work Design Questionnaire (WDQ) Identified 18 dimensions; 4 major categories–Task–Knowledge–Social–Contextual• Measured work characteristics with 540 job incumbents across 243 different jobs
17What is the relationship between a diverse set of work features and outcomes?
18What is the relationship between a diverse set of work features and outcomes?
19What is the relationship between a diverse set of work features and outcomes?
20What is good work? Where is the person in this? • Fit for the work – Demands-abilities– Needs-supplies– Satisfaction of preferences/ values
21What is good work? The Status of “Good Work”? • This is a complicated thing• Good for who?• Good for what?– Satisfaction, stress, performance, OCBToo much of a good thing?
22How to Foster Good Work?Workers can play a central role in “sculpting” or “crafting” their jobs– They enact their roles in slightly different ways, expanding it beyond formal boundaries– Individuals as active job (re) designers…• What are the antecedents of different forms of role expansion?
23Who is Responsible for Good Work? Many responsible parties– Workers: Be open and proactive– Leaders: Understand worker needs, help design work, allow variation where possible– Organizations: Culture, supportive systems– Society: Laws, regulations, activists, social organizations• Bad work is often the result of a flawed assumption about the purpose of organizationsThe pursuit of economic outcomes is not necessarily the primary goal of business
24The Purpose of Organizations “I think many people assume, wrongly, that a company exists simply to make money. While this is an important result of a company’s existence, we have to go deeper and find the real reasons for our being…we inevitably come to the conclusion that a group of people get together and exist as a company so that they are able to accomplish something collectively that they could not accomplish separately–they make a contribution to society, a phrase which sounds trite but is fundamental.”David Packard, Founder, HP
25We have a responsibility as psychologists to help ensure good work… Thank you!My thanks to Prof. Fred Morgeson for the use of certain slides from hispresentation “Who is Responsible for Good Work?“ (EAWOP 2011)Certain images sourced from Google Images.
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