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The most intuitive and comprehensive tool to manage your subscriptions efficiently in the e-world! The EBSCONET Subscription Management System is a multi-lingual.

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Presentation on theme: "The most intuitive and comprehensive tool to manage your subscriptions efficiently in the e-world! The EBSCONET Subscription Management System is a multi-lingual."— Presentation transcript:

1 The most intuitive and comprehensive tool to manage your subscriptions efficiently in the e-world! The EBSCONET Subscription Management System is a multi-lingual Web based tool designed to help subscription staff efficiently manage their electronic and print journals. Electronic Resource Management Bern, Februar 2007

2 Customer Benefits take control of the entire subscription management process receive a comprehensive overview of your subscription portfolio gain access to EBSCOs title file with more than 300,000 titles get information on hundreds of publisher packages efficiently manage the access and registration of all e-journals and packages track your activity and control your budget with a wide range of reports.

3 Title Search Title Information Orders Claims Reports Electronic Resource Management Februar 2007

4 Users can limit a search to titles that are available for their location or can also expand within EBSCOs active title file. Multiple search options Title Search Every result list includes the original search function, and the results display in a clean, tabular format that can be used to dynamically sort or filter results.

5 Look for hundreds of publisher packages. Title Search

6 Title Information Orders Claims Reports Electronic Resource Management Februar 2007

7 Compare available formats for each title via an Alternative Format panel. Links to related title data such as Access and Registration information and volume issue information display here. Check whether a title is part of a Publisher Package and if the individual library has an order for that title. Locate all bibliographical information. Find information about customers subscribers that already subscribe to the order through EBSCO. Title Information

8 Important information about the publisher policy Rates shown in customers billing currency Title Information

9 Title Search Title Information Order Information Claims Reports Electronic Resource Management Februar 2007

10 create your orders online retrieve crucial financial and invoice information view four years of order data quickly verify access model information, including archival rights and registration details via an Access and Registration screen an Order Details page includes complete order details, invoice information, claim history and adjustments, all viewable from a single screen. You can link directly from claims listed on this page to a detailed claim view for more information save staff time by eliminating the possibility of cancelling non-cancellable titles. Order Information

11 Multiple search options All orders pending, active and expired are available from same search options. Order Information

12 Order History provides the ability to update ILS, Fund Code, HEGIS and Purchase Order information. Order Details EBSCONET notifies you that the publisher has advised the title is non-cancellable; your CSR is notified via . Internal comment fields are provided for making notes about a particular title.

13 Title Search Title Information Orders Claims Reports Electronic Resource Management Februar 2007

14 Claims Claiming is possible for an individual title within a membership/combination or package, reducing the time spent trying to find a title that comes with a membership or in a package. Create your claim online for missing or back issues. View claim status and response. Add, edit or delete notes for the claim, including personal user notes. My Claims can be used to access and update claim history for the previous two years.

15 Claims Increased ordering and claiming capabilities provides you with a follow-up claims management tool: Interactive Claim Checker - includes an export option to facilitate the resolution of a claim - claim multiple issues via publication schedule - track claim status and action items via Claim Notes (can be assigned to staff or to your CSR).

16 Claim Checker

17 Claim Details

18 Title Search Title Information Orders Claims Reports Electronic Resource Management Februar 2007

19 Reports Generate online reports in a variety of formats right from your desktop. Access EBSCOs most popular serials management reports such as: -Summary of Publications -Subscriber List -Collection Assessment Report -E-Journal Access and Registration Report -Publisher Package Report -Claims Processed -Current Subscriptions -Historical Price Analysis -JETS reports -and Ownership/Access reports.

20 Reports

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22 More features… Missing Copy Bank: -Searches can include titles in the EBSCO Missing Copy Bank. -A printable list of Missing Copy Bank titles is also accessible on EBSCONET. -Results can be sorted, filtered and used for title selection to place orders for missing issues. -Missing Copy Bank is a free service to EBSCO customers.

23 Missing Copy Bank

24 More features … Help site: -EBSCONET contains context-sensitive help screens that can be accessed from any EBSCONET page. -How To demos guide you through major features as a form of recorded training. Contact site: -EBSCONET also provides customers with dedicated contacts to ensure all needs are met.

25 Administrative Accounts Your institution can designate an EBSCONET administrator who can create logins and control permission to various functions via the User Administration feature. Accounts can be created and updated in real time: search user profiles by first or last name option to auto-generate an to new or edited user profiles with customer code, username and password information included name or changes to your administrator account are automatically sent to your EBSCO customer service representative.

26 Administration Set Options to modify your EBSCONET default settings, such as language, font size, password prompts and more. Send s to users with login information when adding or editing a users profile. Set authorization levels for their individual users. Some of the User Authorization Options include: -disable the display of title cover images -set varying levels of access permissions for orders, claims, renewals, claim checker, Missing Copy Bank and JETS Order Activity -select authorization for available reports -disable the ability to create new subscribers. Maintain customers user accounts and create customized users and allocate authorization levels: -IP Authentication (view-only accounts) -login and password authentication.

27 Administration Add, edit or delete users in EBSCONET very easily. Users can manage their account preferences. Every user can have different level of authorization.

28 More Information / Contact For more information visit: EBSCO Information Services GmbH Sachsendamm 2-7, Berlin Sabine Teichert Tel.: Frank Bertsch Tel.: Electronic Resource Management Februar 2007


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