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SAP for Utilities Enabling the Energy Supply of the Future SAP AMI & EAM, Perfect Together! Automated Meter Infrastructure & Enterprise Asset Management.

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Presentation on theme: "SAP for Utilities Enabling the Energy Supply of the Future SAP AMI & EAM, Perfect Together! Automated Meter Infrastructure & Enterprise Asset Management."— Presentation transcript:

1 SAP for Utilities Enabling the Energy Supply of the Future SAP AMI & EAM, Perfect Together! Automated Meter Infrastructure & Enterprise Asset Management Working Together to Deliver Value Rory David Shaffer Field Services Expert IBU Utilities

2 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 2 Disclaimer This presentation outlines our general product direction and should not be relied on in making a purchase decision. This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to develop or release any functionality mentioned in this presentation. This presentation and SAP's strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent.

3 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 3 1.What is AMI, A Bit of Background 2.Process Touch Points, Where Do AMI / EAM Meet 3.Device Types, Hardware Comes into the Equation 4.EAM / AMI Life Cycle 5.Open Discussion Agenda

4 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 4© SAP 2007 / Page 4 Modern Demands Challenge Current Infrastructure August 14, 2003 50 million > 6 Billion $

5 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 5© SAP 2007 / Page 5 AMI Worldwide ?

6 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 6© SAP 2007 / Page 6 AMI Stateside / Level of Interest

7 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 7© SAP 2007 / Page 7 What is AMI ? After Edisons Light Bulb came the Mechanical Meter, sometimes referred to as a dumb meter Shortly after the Dumb Meter came the notion of Meter Readers and Immediately the desire for utilities to automate meter reading, this led to AMR.

8 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 8© SAP 2007 / Page 8 What is AMI ? AMR was the precursor to the computerized Smart Meter which is the basis for AMI.

9 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 9© SAP 2007 / Page 9 What is AMI ? Simply put, Automated Meter Infrastructure is the means to have bi directional communication with the Smart Meter for purposes of Measurement, Control and Communication.

10 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 10 The SAP AMI Lighthouse Council Members AMI@SAP Project Utilities Customer Advisory Council Work Group AMI Information Exchange

11 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 11 A Solution Supporting End-to-end Processes Smart Meter LAN Concen trator WAN AMI Head End Premise Control Equipmt Zigbee a.o. + Meter & Communications Infrastructure + Meter & Event Data Management = Advanced Metering Infrastructure (AMI) Metering & Event Data Hub CRB EAM Retail Consumer Products SAP Utilities Extensions IS-U SAP Generic Applications Enterprise Management & Business Support Enterprise Asset Management Customer Relationship Management & Billing Energy Capital Management SAP for Utilities Business Process Platform Customer Internet, CTI, IVR, Call Center MDM MDUS Home Automation Network Commercial / Technical Applications Design Principles Leverage the strength of the SAP for Utilities Business Process Platform Support incumbent as well as unbundled (deregulated) enterprise roles Keep design of systems collaboration simple Scale to the large data volumes and process rates Secure from unauthorized access Stay compliant to Industry Standards Leverage Enterprise Services oriented Architecture

12 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 12 A Solution Supporting End-to-end Processes Smart Meter LAN Concen trator WAN AMI Head End Premise Control Equipmt Zigbee a.o. + Meter & Communications Infrastructure + Meter & Event Data Management = Advanced Metering Infrastructure (AMI) Metering & Event Data Hub CRB EAM Retail Consumer Products SAP Utilities Extensions IS-U SAP Generic Applications Enterprise Management & Business Support Enterprise Asset Management Customer Relationship Management & Billing Energy Capital Management SAP for Utilities Business Process Platform Customer Internet, CTI, IVR, Call Center MDM MDUS Home Automation Network Commercial / Technical Applications End to End Process Involving Hardware ! At least one Meter per Customer ( 10s of Millions ) Initially 1 HAN Device per Customer ( More 10s of Millions ) Concentrators UPS Units Antenna Structures / Arrays Network Communication Devices High Volume High Value High Impact

13 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 13 Integrating MDUS Systems to SAP for Utilities AMI System 1 AMI System n..... High Speed Meter Data Handler Meter Data Repository Enterprise Management & Business Support Meter&Energy Data Repository Meter & Device Master Data NetWeaver Meter & Energy Data Management CRM/CIS Data EAM Data Meter & Device Management Marketing/Sales (Self) Service Billing/Invoicing AccRec/C&C Enterprise Asset Management Service Mgmt Enterprise Service Repository Service Provider Data Intercompany Data Exchange SAP for Utilities Set of Enterprise Services along defined Industry Standards SAP PI NetWeaver Enterprise Role: Full Service Provider Dependent on vendor compatibility MDUS AMI Enabling AMI-Vendors AMI/MDM-Vendors MDM-Vendors SAP Master Data Synchronization AMI System Unification Command Mgr & Event Handler

14 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 14 1.What is AMI, A Bit of Background 2.Process Touch Points, Where Do AMI / EAM Meet 3.Device Types, Hardware Comes into the Equation 4.EAM / AMI Life Cycle 5.Open Discussion Agenda

15 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 15 OMS Distribution Automation Demand Response Meter data management Integrated AMI Communication Architecture EAM NOC GIS Two-way Interface One-way Interface Operational data management Commercial applications Operational applications Smart meter Interval/TOU meter Distribution network AMI 2 AMI 1 AMR HAN device Billing CRM ECM Market Transactions ForecastingProcurement Enterprise Messaging Bus Micro Generation Asset Monitoring, Metering, & Control Micro-generation assets SAP SAP (roadmap)

16 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 16 AMI Use Cases – Equal Upgraded SAP Business Processes Source: Southern California Edison

17 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 17 Utilities Business Process Map (Solution Map) Suppliers & Partners Customers & Channels GenerationTransmission & Distribution Meter OperationRetail & Services Enterprise Management & Support Asset Life Cycle Management Plant Engineering and Construction Plant Maintenance and Operations Decommissioning Supply Operations Grid Engineering and Construction Grid Maintenance and Operations Connections Management Resource Management Workforce Management Procurement of Services and Spare Parts Inventory Management Meter Reading Services Meter and Device Management Consumption Data Collection Energy Capital Management Energy Data Management Energy Ledger and Portfolio Management Energy Trading Selling of Energy and Services Campaign Management IC Marketing Sales Management for Residential Customers Sales Management for Commercial and Industrial Customers Account and Contact Management Integrated Sales Analysis Customer Service Management Service Order Management with ERP Billing Customer Service Processes Service Contract and Entitlement Management Complaints and Returns Management Electronic Customer Services Account and Contact Management Billing of Energy and Services Billing for Residential Customers Billing for Commercial and Industrial Customers Billing of Unmetered Services Billing of Services Customer Financial Management Receivables and Collections Management Reconciliation and Closing Auditing Collaborative Services & Intercompany Data Exchange Change of Supplier Reconciliation and Settlement Grid Usage Processing Yellow: AMI-impacted business scenarios

18 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 18 Suppliers & Partners Customers & Channels GenerationTransmission & DistributionMeter OperationRetail & Services Plant Lifecycle Management Network Lifecycle Management Energy Capital Management Customer Financial Management Analytics Strategic Enterprise Management Financial AnalyticsOperations AnalyticsWorkforce Analytics Financials Financial AccountingManagement Accounting Financial Supply Chain Management Corporate Governance Human Capital Management Talent Management Workforce Prozess Management HCM Service DeliveryWorkforce Deployment Corporate Services Travel ManagementEnvironment, Health & Safety Incentive & Commission Management Real Estate Management Operations Support Life-Cycle Data Management Program & Project Management Quality ManagementIndirect ProcurementGlobal Trade Services Enterprise Management & Support Resource and Supplier Management Utilities Solution Map 2008 SAP AMI Enabling for Utilities NEW Meter Reading Services Selling of Energy & Services Customer Service Management Billing of Energy & Services Collaborative Services & Intercompany Data Exchange

19 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 19 1.What is AMI, A Bit of Background 2.Process Touch Points, Where Do AMI / EAM Meet 3.Device Types, Hardware Comes into the Equation 4.EAM / AMI Life Cycle 5.Open Discussion Agenda

20 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 20 Critical Hardware Everywhere End to End Process Involving Hardware ! At least one Meter per Customer ( 10s of Millions ) Initially 1 HAN Device per Customer ( More 10s of Millions ) Concentrators UPS Units Antenna Structures / Arrays Network Communication Devices High Volume High Value High Impact SAP ISU Devices SAP Technical Objects ( Equipments )

21 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 21 1.What is AMI, A Bit of Background 2.Process Touch Points, Where Do AMI / EAM Meet 3.Device Types, Hardware Comes into the Equation 4.EAM / AMI Life Cycle 5.Open Discussion Agenda

22 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 22 Inspection and Calibration Asset Health Monitoring RFID and Mobile Devices Project Management MRP & Spare Parts Management Full Enterprise Asset Management Core Financials Financial Optimization Reliability Reporting Human Resources Time and Payroll Skills Management Computerized Maintenance Management Systems Enterprise Asset Management... An Evolution Asset Maintenance MRO Procurement and Inventory

23 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 23 Capturing Value through Holistic Approach to Plant Maintenance Roadmap with SAP Step-per-Step from core to advanced maintenance Driving optimization of maintenance costs and processes with incremental ROI up to 40% Provisioning Supply Chain Operating EAM Maintaining PM Optimization RCM

24 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 24 System Planning Operational Support AMI, Its Not Just for Billing ! EAM & AMI Perfect Together !

25 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 25 Future Energy Infrastructure – An ecosystem

26 © SAP 2008 / Shaffer 10/08 – EAM & AMI Perfect Together / Page 26 Thanks for your Attention : Questions ? Rory David Shaffer Field Services Consulting IBU Utilities SAP Labs LLC 3999 West Chester Pike Newtown Square, PA 19073 M610 905 6900 F610 661 8590 Erory.shaffer@sap.com www.sap.com

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