1. 2017

2. Post SRD Team

3. Goals
Debrief, review results and discuss plan, team will break up into three groups.
MiSiS group, phone group, and enrollment verification group.
Contact families to investigate the reason for students being on the potential dropout list, students being chronically absent, or students being on the no show list.
Contact schools based on information provided by parents/students to verify enrollment.
Gather information about:
The student’s current enrollment status if “No Show” or “Dropout”
Reasons for history of poor attendance if “Excessive Absence”
Recommend a follow-up conference with the Pupil Services staff member or designated staff at the school to discuss options and resources as appropriate
Make an attempt to have family commit to a scheduled parent conference

4. Post SRD Team Packet All intake forms from home visits and phone bank
Phone Call Tips and Reminders
Student Information Recommended: MiSiS-Attendance Referral Report for each identified student
Phone Call Intake Form
Enrollment Verification Form
Appointment Calendar
Resource Matrix
Education Options Flyer

5. Post SRD Team Procedures
DO:
Be mindful and respectful of families at all times
Use suggested script to initiate conversation with family
Document all family responses on Phone Call Intake Form
Introduce yourself and explain the purpose of your call
Verify the parent/guardian’s name
Document any changes in the family whereabouts
If the parent is not available leave a general message for parent to return your call. Leave school contact information
DO NOT:
Become confrontational with the parent/guardian or student
Discuss student information with other family members. If anyone other than parent/guardian is available, leave the school contact information

6. Guidelines for follow up calls
Call all of the numbers listed on the student’s attendance record (Attendance Referral Report) until you are able to establish contact with a parent or guardian
Introduce yourself with your name, and state that you are calling on behalf of the school
If no one is available, leave a message requesting a call back to the Pupil Services staff member or designated staff at the school
Make note of any numbers that may no longer be working on the intake form.
Provided necessary forms with documentation to MiSiS group to update leaver codes and document notes in MiSiS

7. Non-enrolled students
If the student is not enrolled:
Ask the parent how long the student has been out of school, and why?
Offer available resources if appropriate
Counseling
Parenting classes
Substance abuse rehabilitation
The Pupil Services staff member is available to help. Please encourage the parent or guardian to call or come in for a conference.

8. If Student Moved Out of Area
Ask for:
The name and relationship of the person providing the information
New contact information for the family, including the city and state of residence
New school information
Name of school
City, State
Phone number
Approximate date of enrollment
Fax enrollment verification form to new school

9. Enrollment Verification Team
Review all enrollment verification forms are complete. Look for SSID, non-lausd school must have matching SSID
Get school contact info, contact person and method of delivery: , fax or mail.
Verify receipt of Enrollment Verification
Provide info to MiSiS group to update leaver codes and counseling communication

10. Group updating Misis information
Verify information on intake form, Name and DOB must match.
In MiSiS under support tab, go to counseling communication and place notes
Update Leaver codes for students

11. Documentation
Please record all information on the Phone Call Intake Form

12. Statistical Form Pupil Services staff member or
designated staff at the school
complete the Statistical Form
and it to the person indicated
on the bottom of the form.

13. Questions & Answers
Student Recovery Day 2017