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Deborah Bancroft Caroline Moss

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1 Deborah Bancroft Caroline Moss
Making Every Contact Count in Physiotherapy: addressing the health and wellbeing of patients, staff and the wider local community Deborah Bancroft Caroline Moss @DeborahBActive @PennneAcuteNHS @CMossPhysio

2 Why develop a greater public health role?
Five Year Forward View Growing awareness of the contribution AHPs can make to public health Health profiles of the population of Bury Why develop a greater public health role?

3 Readiness for change Almost 9/10 members of the public said they would trust lifestyle health advice if it came from a AHP AHPs make up 6% of NHS workforce Over 4 million patient/client contacts a week Wider public health workforce

4 What did we set out to do? Sept 2014, The Physiotherapy Service
Develop a structure to enable staff to implement the principles of MECC Promote health & wellbeing with patients, staff and our wider local community

5 What did we do? Workforce development
Formation of partnerships with a range of support service providers Created resources

6 20 local partnerships with support services
Bury Lifestyle Service Developed over 20 local partnerships with support services

7 What have we achieved so far?
Healthy conversations have risen from 24% - Sept 2014 to 74% - Dec 2015

8 Media coverage reached over 86,500 people
Promoting an Active Workforce Event 2015 Media coverage reached over 86,500 people For Trust and Bury Council Staff

9 Health & Wellbeing resources
for local organisations and businesses Halthy conversations (documentation audits) a rise from 24% Sept 2014 to 74% Dec BEATS Overall increase of 34% retention rate   Lifestyle Service Bury 85% (55/65) completion rate Jan-Dec 2015. used by Bury College and Greater Manchester Police (Bury)

10 Work Out at Work Video Challenge 2016 Bowel Cancer Screening Team
Halthy conversations (documentation audits) a rise from 24% Sept 2014 to 74% Dec BEATS Overall increase of 34% retention rate   Lifestyle Service Bury 85% (55/65) completion rate Jan-Dec 2015. Bowel Cancer Screening Team

11 Staff keeping active together
The Bury 10K I’ll Play If You’ll Play

12 Community collaboration - Radcliffe
Older People’s day 2015 and 2016 Community collaboration - Radcliffe

13 Development of Physical Activity & Sport Strategy for
Bury Halthy conversations (documentation audits) a rise from 24% Sept 2014 to 74% Dec BEATS Overall increase of 34% retention rate   Lifestyle Service Bury 85% (55/65) completion rate Jan-Dec 2015.

14 #FabDigital

15 Making a difference, changing lives June’s Story
Halthy conversations (documentation audits) a rise from 24% Sept 2014 to 74% Dec BEATS Overall increase of 34% retention rate   Lifestyle Service Bury 85% (55/65) completion rate Jan-Dec 2015. “Because of Physiotherapy, I have more confidence to go out now rather than staying in at home where I was going downhill rapidly. I’ve now gone back to the charity shop where I’ve worked for 25 years and I’m the June that I’ve always wanted to be! ” June

16 Staff led change….how do they feel?
“Being able to have healthy conversations has made an immeasurable difference to the quality of care I can provide for my patients in my daily practice” Lucy band 7 Physiotherapist Halthy conversations (documentation audits) a rise from 24% Sept 2014 to 74% Dec BEATS Overall increase of 34% retention rate   Lifestyle Service Bury 85% (55/65) completion rate Jan-Dec 2015.

17 Staff led change….…how do they feel?
“I feel I’m now better placed to have a positive impact on my patient’s general wellbeing and can really make a difference to their quality of life and that’s a good feeling” Jo band 6 Physiotherapist Halthy conversations (documentation audits) a rise from 24% Sept 2014 to 74% Dec BEATS Overall increase of 34% retention rate   Lifestyle Service Bury 85% (55/65) completion rate Jan-Dec 2015.

18 taking charge together
Staff taking charge together Halthy conversations (documentation audits) a rise from 24% Sept 2014 to 74% Dec BEATS Overall increase of 34% retention rate   Lifestyle Service Bury 85% (55/65) completion rate Jan-Dec 2015. Trust staff health & wellbeing award winners 2015

19 Workplace Challenge videos
Halthy conversations (documentation audits) a rise from 24% Sept 2014 to 74% Dec BEATS Overall increase of 34% retention rate   Lifestyle Service Bury 85% (55/65) completion rate Jan-Dec 2015. The Story


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