3. Leadership always matters, but in tough times, it matters a whole lot more. - “Leading More with Less” video - “Leading More with Less” video

4. Remember, we’re all watching, so set an outstanding example. - “Leading More with Less” video - “Leading More with Less” video

5. Essential Leadership Skills: Tell The Truth Create An Open Environment Support Autonomy Challenge The Status Quo Show Appreciation Set An Outstanding Example

6. Essential Leadership Skills: 1. Tell The Truth

7. Essential Leadership Skills: 1. Tell The Truth Share information Share information

8. Essential Leadership Skills: 1. Tell The Truth Share information Share information Acknowledge fears Acknowledge fears

9. Essential Leadership Skills: 1. Tell The Truth Share information Share information Acknowledge fears Acknowledge fears Reframe difficult situations as opportunities Reframe difficult situations as opportunities

10. Essential Leadership Skills: 1. Tell The Truth Share information Share information Acknowledge fears Acknowledge fears Reframe difficult situations as opportunities Reframe difficult situations as opportunities Avoid sugarcoating the message Avoid sugarcoating the message

11. Essential Leadership Skills: 2. Create An Open Environment

12. Essential Leadership Skills: 2. Create An Open Environment Encourage involvement Encourage involvement

13. Essential Leadership Skills: 2. Create An Open Environment Encourage involvement Encourage involvement Use open-ended questions and listen Use open-ended questions and listen

14. Essential Leadership Skills: 2. Create An Open Environment Encourage involvement Encourage involvement Use open-ended questions and listen Use open-ended questions and listen Reserve time for one-on-one input Reserve time for one-on-one input

15. Essential Leadership Skills: 2. Create An Open Environment Encourage involvement Encourage involvement Use open-ended questions and listen Use open-ended questions and listen Reserve time for one-on-one input Let people know their input is valued Reserve time for one-on-one input Let people know their input is valued

16. Essential Leadership Skills: 2. Create An Open Environment Encourage involvement Encourage involvement Use open-ended questions and listen Use open-ended questions and listen Reserve time for one-on-one input Let people know their input is valued Reserve time for one-on-one input Let people know their input is valued Promote cross-department communication Promote cross-department communication

17. Essential Leadership Skills: 3. Support Autonomy

18. Essential Leadership Skills: 3. Support Autonomy Create team goals Create team goals

19. Essential Leadership Skills: 3. Support Autonomy Create team goals Create team goals Delegate Delegate

20. Essential Leadership Skills: 3. Support Autonomy Create team goals Create team goals Delegate Delegate Balance freedom and responsibility Balance freedom and responsibility

21. Essential Leadership Skills: 3. Support Autonomy Create team goals Create team goals Delegate Delegate Balance freedom and responsibility Require accountability Balance freedom and responsibility Require accountability

22. Essential Leadership Skills: 4. Challenge The Status Quo

23. Essential Leadership Skills: 4. Challenge The Status Quo Question procedures Question procedures

24. Essential Leadership Skills: 4. Challenge The Status Quo Question procedures Question procedures Resist dictating solutions Resist dictating solutions

25. Essential Leadership Skills: 5. Show Appreciation

26. Essential Leadership Skills: 5. Show Appreciation Recognize people's hard work Recognize people's hard work

27. Essential Leadership Skills: 5. Show Appreciation Recognize people's hard work Recognize people's hard work Make praise genuine, focused and timely Make praise genuine, focused and timely

28. Essential Leadership Skills: 5. Show Appreciation Recognize people's hard work Recognize people's hard work Make praise genuine, focused and timely Make praise genuine, focused and timely Praise each person appropriately Praise each person appropriately

29. Essential Leadership Skills: 6. Set An Outstanding Example

30. Essential Leadership Skills: 6. Set An Outstanding Example Demonstrate a strong work ethic Demonstrate a strong work ethic & enthusiasm for the job & enthusiasm for the job

31. Essential Leadership Skills: 6. Set An Outstanding Example Demonstrate a strong work ethic Demonstrate a strong work ethic & enthusiasm for the job & enthusiasm for the job Provide needed support Provide needed support

32. So now it’s your turn to start "leading more, with less." - “Leading More with Less” video - “Leading More with Less” video

33. If your actions inspire others to dream more, learn more, do more and become more, you are a leader. - John Quincy Adams - John Quincy Adams