1. CSPG Report to the LSP 2012 Families with Multiple Problems Update

2. Children’s Services Planning Group Report The CSPG exists to enable coordination of service delivery for children and young people in Hastings and St Leonards It covers therefore a wide range of outcomes and issues, a selection of which are included in the report presented The CSPG brings together those with responsibility for improving outcomes from across a range of partner organisations

3. Children and Young People’s Plan Last year the Children and Young People’s Trust agreed a new county-wide Children and Young People’s Plan It sets out 8 aspirations and 12 priorities for collective action by our partner organisations The CSPG report is based around these priorities

4. Local prioritisation CSPG members have prioritised the following outcomes for Hastings: More children and young people from low income families doing well in their education Fewer children needing repeated Child Protection Plans More children making good progress in life and learning by age 5 More 17 and 18 year olds taking part in education and training

5. Working to improve outcomes For each of the issues covered in the report there are specific activities focused on Hastings and St Leonards aimed at improving outcomes Importantly, none of the issues raised are ‘stand-alone’ – children, young people and families mostly experience them together, so a holistic response is also needed

6. Key Strategic Developments THRIVE: Children’s Services Transformation Programme Special Educational Needs & Disability Pathfinder Families with Multiple Problems

7. THRIVE: a transformation programme We want to change the way services are delivered and the way many of us work to improve the lives of children whose families struggle to cope

8. We could be doing better to:  help families overcome challenges prior to social care involvement  support real change in families once social care involvement is necessary  act more swiftly when the signs are strong that families cannot parent safely

9. The need for change

11. What we will invest in:  Meeting rising costs in the short term  Developing early help and social care services  Just do its – quick win activities  Workforce development  Engaging our workforce, children and families in shaping services  Change management

12. What should it mean for you? it is easier to know where to get more help for a family or how to get professional support to do more yourself We are aiming for a system where:

13. What should it mean for you? There are better tools to help you make a decision about risk and how to manage it more advice from social workers and

14. What should it mean for you? Better opportunities for staff and volunteers to develop their skills and confidence to help families

15. What should it mean for you?  We support you to take a more personalised approach to responding to families’ needs  Some roles are expanded so we have keyworkers supporting whole families  We have better ways of assessing families’ needs together and planning support with them

16. In conclusion Thrive: In conclusion  A transformation of the whole system  Changes to the way services operate  Opportunities for staff development  Big cultural change

17. Special Education Needs & Disability Pathfinder Working closely with parents, children and young people, schools and colleges to look at new ways of supporting disabled children and their families Simplifying assessment and inter-agency response Developing keyworkers for disabled families to help coordinate the services and assessments they need Trialling personal budgets for disabled children so that families can put in place more personalised services that they control

18. Special Education Needs & Disability Pathfinder Publishing a ‘local offer’ of services for disabled children and those with SEN Working with schools on identification and early response where children have SEN

19. Families with Multiple Problems Project April 2012

20. It’s all about… Giving families the tools and support they need to meet their own challenges… …and the resilience to conquer future challenges with less intervention Less cost to the public purse Making best use of time and resources

21. Keyworking Service Management Services (all agencies) Intensive family keywork services Intensive keyworkers Family caseholders Keywork advisors Referral management and case allocation Screening, audit and interagency brokering Case management and keyworker supervision IT, case recording systems, monitoring and managing Workforce development Communication and participation Support and advice network Small grant fund MIXED-ECONOMY EMBEDDED KEYWORKER SERVICE MODEL KEY

22. Timeline Exploring the role of the keyworker and the caseholder and the skills, knowledge support and resources they will need March Preparing and training the first cohort of keyworkers, caseholders and advisors JuneAprilMay Conversations with participating organisations about capacity, potential and learning Planning the central management function JulySeptember 1st phase new service starts October ‘12

23. TFT’s Financial Framework We would be able to take part in the payment by results scheme when families have the following criteria: –Young people involved in crime and families involved in anti-social behaviour –Households affected by truancy or exclusion from school –Locally defined criteria (next slide) And also have an adult on out-of work benefits.

24. Local discretion filter For us to define, could include: Child protection More than three additional services Criminal activity Underlying health problems (including mental health, substance misuse) Teenage pregnancy Domestic abuse Risk of homelessness Any others?

25. Key messages Start small and manageable Design – deliver – challenge – learn – grow - review cycle A system that suits East Sussex’s needs, not simply the Government requirements Family participation and frontline worker consultation essential parts of design Linking with key developments and projects (Thrive, MASH, Section 75, etc) Name of project under review!