1. Services to businesses in New Towns

2. Individual services Setting up of a municipal department dedicated to economic development, in order for businesses to have a single contact within the municipality. >> (Financial) support to (new) businesses >> Individual meetings to have personalised support

3. ICT services ICT allows both collective and individual services. >> On-line companies directory >> Software for management of facilities and offices exchange >> Website with pages dedicated to economy and businesses >> On-line services

4. partnerships There are limitations to the individual services… Partnerships area good complementary solution. >> Support of clusters >> Meetings with business associations >> Quarterly business debates >> Setting up of a platform, forum and/or partnerships

5. recurrent problems Few problems are recurrent in the relations between the Local Authority and the businesses, and have impact on the quality of services: >> Taxes and legislations >> Communication

6. Services to businesses are a long-term and always improving process… Thank you for your attention Data collected thanks to the SET 4 U project