1. www.hastings.gov.uk Members Induction - ICT Introductions Your Mobile Your iPad New Members and Existing Members Members Room Setting Up Support

2. www.hastings.gov.uk Your Mobile - What’s Included O2 to O2 O2 to Other Networks Fixed lines (Starting 01, 02, 03) Non Geographic Calls (0845) Freephone Calls (0800) Voicemail Retrieval SMS Messages UK to All Networks

3. www.hastings.gov.uk Your Mobile – What’s NOT Included Non Geographic Calls (0870) – 17.02ppm Non Geographic Calls (0871, 0874) – 17.02ppm Directory Enquiries (118 402) – 60ppm Premium Rate (Starting 09) – 80p to £2.50 pm Multimedia Messaging – 25p per MMS SMS Messages (Europe) – 9p per SMS SMS Messages (Rest of World) – 30p per SMS

4. www.hastings.gov.uk Your Mobile - Public Contact and Voicemail Instructions from the IT Helpdesk

5. www.hastings.gov.uk Your iPad 32GB iPad Air Wi-Fi and Cellular 15GB Monthly Allowance Three Network (Optimised for Data) Use Wi-Fi When Available Beware of Streaming Account Limits – Lock and Block Passphrase Protection

6. www.hastings.gov.uk New and Existing Members All new members will receive a mobile phone and iPad Air If existing members take a mobile, it will replace the council landline If existing members take an iPad, it will replace their council PC and broadband

7. www.hastings.gov.uk Members Room PC and Printing Facilities Instructions sent from the IT Helpdesk

8. www.hastings.gov.uk Support Members Support Group Mark Horan and Lisa Greathead Mark and Lisa will liaise with the IT Helpdesk on your behalf

9. www.hastings.gov.uk Setting Up Interactive Session

10. www.hastings.gov.uk Getting Started Getting into your device Setting a password Getting connected – Wifi Accessing your e mails/calendar Setting up iTunes Downloading/using Mod Gov Desktop access Members Room Learning Pool log in

11. www.hastings.gov.uk Common commands swiping pinching etc. Terms and conditions of use Help Printing arrangements Using your iPad at a meeting

12. www.hastings.gov.uk General Naming Your iPad iCloud Security iCloud Backup Keeping Up To Date My iPad is Full!