1. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-1 Chapter 2 Project Management Framework

2. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-2 Project Management Framework Learning Objectives At the conclusion of this chapter, you should be able to: 1. Define what is a project 2. Explain how a project is different from a process 3. Define what is project management 4. Explain the importance of stakeholders in project management 5. List the different types of organizations and the differences between them 6. Explain how a project lifecycle is different from a product lifecycle

3. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-3 Project Management Framework Key Concepts What is the definition of a Project? –Temporary endeavor with a beginning and an end –Creates a unique product service or result –Is progressively elaborated What is the definition of a Process? –Daily routine work with no end

4. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-4 Project Management Framework Test your knowledge Scenario 1: An assembly line for automobiles stops working. Management tells engineers to fix the problem. Is this a project?

5. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-5 Project Management Framework Test your knowledge Scenario 2: Due to increased demand, a car company decides to build another assembly line at an existing plant. Is this a project?

6. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-6 Key Concepts (cont…) Project Management – Application of knowledge, skills, tools and techniques to project activities in order to meet or exceed stakeholder needs and expectations for a project Program – A group of projects managed in a coordinated way Portfolio Management – Collection of Projects or programs grouped together to meet strategic business objectives Note for Kamran: Can we have some animations showing high level process of the “Project Management” such as initiating, planning, executing, monitoring and controlling, and closing In the notes below, added “stakeholder” as one of the knowledge areas.

7. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-7 Review Quiz All of the following are the characteristics of a project EXCEPT? A.It is temporary B.It has definite beginning and end C.It has interrelated activates D.It repeats itself every month

8. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-8 Review Quiz A process is: A.Temporary B.It has definite beginning and end C.Ongoing and repetitive D.Creates a unique product

9. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-9 Review Quiz What is a Program? A.An initiative setup by the management B.A means to gain benefits and control of related projects C.A group of unrelated projects managed in a coordinated way D.A government regulation

10. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-10 Project Objectives Management by objectives: Management philosophy has 3 steps - –Establish unambiguous and realistic objectives –Periodically evaluate if objectives are being met –Implement corrective action Constraints :Constraints are used to help evaluate competing demands among: –Scope –Quality –Schedule –Budget –Resources –Risk Change in one will most often cause a change in at least one or the other OPM3 ® –PMI’s organizational project management maturity model –Model designed to help organizations determine their level of maturity in project management

11. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-11 Constraints Resources Scope Quality Schedule Risk Budget

12. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-12 Who are Stakeholders? Stakeholders are individuals or organizations whose interests are positively or negatively impacted by the project Can you think of some stakeholders in a typical project? Why are stakeholders important? What should be done with stakeholders?

13. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-13 Test Your Knowledge Explain the difference between a positive stakeholder and a negative stakeholder.

14. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-14 Review Quiz All of the following are parts of the team’s stakeholder management effort EXCEPT: A.Giving stakeholders extras B.Identifying stakeholders C.Determining stakeholders’ needs D.Managing stakeholders’ expectations

15. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-15 Types of Organizations Functional Organization (Most Common) –Grouped by specialization within different functional areas Matrix Organization Weak Matrix –Power rests with the functional manager –Project Manager can be Project Expediter / Project coordinator Balanced Matrix –Power shared between? Strong Matrix –Power rests with? Projectized Organization Composite Organization

16. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-16 Test Your Knowledge Explain the advantages and disadvantages of each type of organization.

17. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-17 Types of Organizations Advantages and Disadvantages AdvantagesDisadvantages Areas of specialization Conflict between project work and functional work One managerProject manager has little authority Clearly defined career path No career path in project management Functional Organization Note for Kamran: Can we highlight each row when it’s being mentioned in narration?

18. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-18 Types of Organizations Advantages and Disadvantages AdvantagesDisadvantages More structured project organizationLack of specialization Loyalty to project No “home” for team when project is complete Projectized Organization Note for Kamran: Can we highlight each row when it’s being mentioned in narration?

19. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-19 Types of Organizations Advantages and Disadvantages AdvantagesDisadvantages More project manager control over resources More than one boss Better coordinationGreater chance of conflict Team members maintain a “home”More difficult to allocate resources Matrix Organization Note for Kamran: Can we highlight each row when it’s being mentioned in narration?

20. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-20 Review Quiz The project manager has the highest level of independence and authority in what type of organization? A.Strong Matrix B.Weak Matrix C.Projectized D.Functional

21. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-21 Review Quiz A project coordinator may typically be found in what type of organization? A.Projectized B.Strong Matrix C.Weak Matrix D.Balanced Matrix

22. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-22 Project Life Cycle Defines technical work performed in each phase Project phases can overlap (Fast tracking) Common characteristics of Project Life cycle structure are shown: Source: PMBOK® Guide 5 th edition – pg.39 Figure has been updated from PMBOK 5. Source text has been updated.

23. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-23 Project Life Cycle (cont..) Cost, Staffing levels are low at start, move higher as work is carried out and drop rapidly towards close Stakeholder influences are high at start of project Ability to influence final characteristics are high at start Two methodologies are required to complete a project –Project Life cycle –Project management methodology

24. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-24 Product Life Cycle Spans from Conception of a new product to its withdrawal Product can require or spawn many projects over its life –Customer’s needs are identified during conception –Analyzing project competition is done during the maturity Source - PMP exam prep, 7 th edition - Rita Mulcahy, pg 27 Diagram and reference might need to be updated for 8 th edition.

25. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-25 End of Chapter Summary A project is a temporary endeavor creates a unique product, service, or result Operational work is: repetitive and ongoing A program: Is a group of related projects allows for more efficient, coordinated management A portfolio is: is a group of programs and projects Stakeholders: Can be positive or negative Expectations must be managed

26. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-26 End of Chapter Summary Types of organizations: Functional, Matrix, and Projectized. Advantages/disadvantages Project lifecycle: Work done to meet the project objectives. Differs for each industry Product lifecycle: Stages in a product’s development Conception, growth, maturity, decline, and eventually withdrawal. Product lifecycle can potentially spawn many project lifecycles.

27. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-27 End of Chapter Quiz Question 1. A Project is: A.A set of sequential activities performed in a process or system B.A revenue-generating activity that needs to be accomplished while achieving customer satisfaction C.An ongoing endeavor undertaken to meet customer or market requirements D.A temporary endeavor undertaken to create a unique product, service, or result

28. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-28 End of Chapter Quiz Question 2. Which of the following is not true about project stakeholders? A. They are individuals and organizations that are actively supportive of the project B. They are individuals and organizations that are actively involved in a project C. They are individuals and organizations whose interests may be affected as a result of project execution or project completion D. They are individuals and organizations that may exert influence over the projects objectives and outcomes.

29. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-29 End of Chapter Quiz Question 3. For a large complex project with cross-functional project needs, the following organizational structure gives considerable authority to the project manager: A.A strong matrix organization B.A balanced matrix organization C.A weak matrix D.A functional organization

30. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-30 End of Chapter Quiz Question 4. Operational work is different from project work in that it is: A.Unique B.Temporary C.Ongoing and repetitive D.A part of every project activity

31. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-31 End of Chapter Quiz Question 5. Project management is: A.Portfolio Management B.Not needed by experienced project managers C.Application of knowledge, skills, tools and techniques to project activities in order to meet or exceed stakeholder needs and expectations for a project D.Not practical for all projects

32. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-32 End of Chapter Quiz Question 6. In which type of organization does the project manager have the most authority? A.Projectized B.Functional C.Strong Matrix D.Weak Matrix

33. PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals www.Inov8Solutions.com 2-33 End of Chapter Quiz Question 7. Project lifecycle is different from product lifecycle in that a product lifecycle: A.Can spawn many project lifecycles B.Differs for every industry C.Lasts from conception of a new product to its withdrawal D.Both A and C are true