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This is your main header. And here is your sub-header if you need one. Introduction to Turn2us. Ross Craig MA (Hons): National Officer Scotland.

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Presentation on theme: "This is your main header. And here is your sub-header if you need one. Introduction to Turn2us. Ross Craig MA (Hons): National Officer Scotland."— Presentation transcript:

1 This is your main header. And here is your sub-header if you need one. Introduction to Turn2us. Ross Craig MA (Hons): National Officer Scotland

2 Who we are What we do How we do it Our impact …why we do it Programme

3 Stats  13m people in poverty (including 3.7m Children)  £16b unclaimed benefits  £268m Charitable Fund

4 To improve the lives of people in poverty in the UK …by helping them gain access to welfare benefits, charitable grants and other support services– online, by phone and face-to-face, through our partner organisations and volunteers Mission

5 1897 – Distressed Gentlefolk Aid Association 2000 - Elizabeth Finn Trust 2005 - Elizabeth Finn Care 2007 - Turn2us set up 2015 - Turn2us Our History

6  Research need  Deliver services  Raise awareness  Influence policy Our Approach

7 Website

8 Contact Centre Reaching those who are not online  Benefit calculations  Grant searches enquiries and support  Information and sign-posting  Action planning Giving people confidence to take the next steps

9 Face to Face, through Partners Working with others to extend our reach and Impact

10 Direct Grants  Elizabeth Finn Fund  Edinburgh Trust Fund  Lloyds Fund  Arthur Hurst Will Trust  Dresden Homes Trust

11 Key Stats: 2014 – 2015  3.9 Million People using our services  £3 Million Direct Grants assisting over 3000 People  £102 Million in benefits and grants identified

12 Key Stats - Website In 2015 the Turn2us website had 5 million sessions 3.5 million unique users 30 million page views 0.5 million grants searches 1.1 million completed benefits calculations

13 Q & A Any questions?


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