1. Support. Equip. Empower. John Sanders Assessment Coordinator April 29, 2015 New Perspectives/FEDs and FEDQWashington, DC

2. Support. Equip. Empower. Providing Accommodations for 25 Years CAP was established in FY 1990 as a centrally funded program to provide accommodations to employees of the Department of Defense (DoD) CAP was expanded in 2000 to support other federal agencies o 68 federal agencies have partnership agreements with CAP o CAP has provided over $17M in assistive technology to non-DoD agencies o Contrary to popular belief, DoD/CAP receives no funding from our partners CAP was further expanded in 2005 to support wounded, ill and injured military personnel CAP’s Mission: Provide assistive technology and accommodation to support individuals with disabilities and wounded, ill and injured Service members throughout the Federal Government in accessing information and communication technology. 2

3. Support. Equip. Empower. Leadership & Outreach Team Stephen M. King Director Sharon Terrell- Lindsay Deputy Director Assessment Team Mark Rew Michael Young Jeffrey Dallos Jerome Lyons Acquisitions Team Kameelah Montgomery Ryan Heist 3

4. Support. Equip. Empower. 25 Years of CAP Services Since CAP’s inception, we have provided 140,958 accommodations: 60,742 to support DoD employees around the world 38,998 to support employees with disabilities at 68 federal partner agencies 41,230 to support Service members 4

5. Support. Equip. Empower. CAP Customers DoD and federal partner agency employees who are individuals with disabilities or have developed disabling conditions including: o Workers’ Compensation beneficiaries o Teleworkers o Term and Temporary employees –Workforce Recruitment Program (WRP) Service members with functional limitations Federal managers who are ready to hire and accommodate Federal partner agencies that want to ensure their events and programs are accessible 5

6. Support. Equip. Empower. CAP Services and Support Provide free assistive technology and associated training Conduct free comprehensive needs assessments and technology demonstrations Provide training on disability program management and on creating an accessible environment Support the compliance of federal regulations 6

7. Support. Equip. Empower. The Needs Assessment Process The Position o Identify the tasks and duties required by the position o Discuss the diagnosis affecting the individual’s ability to perform their functions The Individual o Determine if the condition is existing or newly acquired o Discuss if the condition is progressive or temporary o Discuss the individual’s functional limitations The Solution o Recommend assistive technology solutions based on the individual's needs o Determine if the individual needs training on the proposed solutions 7

8. Support. Equip. Empower. Dexterity Dexterity limitations are conditions that impact the range of motion and include: Carpal Tunnel Syndrome, tendonitis, and arthritis Multiple Sclerosis and Cerebral Palsy Quadriplegia and Paraplegia Upper extremity amputations 8

9. Support. Equip. Empower. Dexterity: Potential Solutions Alternative keyboards and pointing devices Keyboard trays and document holders Speech recognition software and training Headsets and handsets Sit to Stand devices Lumbar support 9

10. Support. Equip. Empower. Vision Vision limitations are conditions that impact vision and include: Myopia (Nearsightedness) and Hyperopia (Farsightedness) Glaucoma Cataracts Macular Degeneration Retinopathy Blindness 10

11. Support. Equip. Empower. Vision: Potential Solutions Voice output o Screen reading software o Scanner/Readers Braille devices o Terminals o Embossers Portable notetakers Print enlargers o Closed circuit televisions (CCTVs) o Screen magnification software 11

12. Support. Equip. Empower. Hearing Hearing limitations are conditions that impact hearing and include: Hard of hearing Otosclerosis Tinnitus Deafness 12

13. Support. Equip. Empower. Hearing: Potential Solutions Assistive listening and amplification devices Video communication devices for video relay services Amplified and voice carry over telephones Telephone ring signalers Teletypewriters (TTYs) Closed captioning equipment for videos (produced in-house) 13

14. Support. Equip. Empower. Cognitive and Learning Cognitive and learning limitations are conditions that impact brain functions and including: Dyslexia Attention Deficit Hyperactivity Disorder (ADHD) Traumatic Brain Injury (TBI) Stroke Alzheimer's Disease 14

15. Support. Equip. Empower. Cognitive and Learning: Potential Solutions Literacy software Speech recognition software Educational software Screen readers Cueing and memory aids Assistive listening devices Noise-cancelling headphones 15

16. Support. Equip. Empower. Communication Communication limitations are conditions that disrupt the communication process and include: Central auditory processing disorders Voice and fluency disorders Articulation disorders 16

17. Support. Equip. Empower. Communication: Potential Solutions Voice amplifier Word prediction software Augmentative communication devices 17

18. Support. Equip. Empower. CAP Accommodations Profile by Disability (FY90-FY15 YTD) 148,490 18

19. Support. Equip. Empower. CAP Technology Evaluation Center (CAPTEC) Assist customers in choosing the appropriate computer and electronic accommodations Demonstrate a wide variety of assistive technology Located at the Pentagon, Room 2D1049 o VTC capability o Tours To schedule a visit: o 703-693-5160 (V) o 703-693-6189 (TTY) o Email: cap.captec@mail.milcap.captec@mail.mil 19

20. Support. Equip. Empower. Employment Lifecycle CAP Supports: Goal: The Federal Government becomes the model employer of individuals with disabilities and wounded, ill and injured Service members 20 Federal Government is the Model Employer Come to Work Stay at Work Return to Work Return to Work (Workers’ Comp, transitioning wounded Service members) Stay at Work (Telework, Work Life Wellness) Come to Work (Term and Temporary Appointments, Schedule A)

21. Support. Equip. Empower. Public Accessibility & Communication (PAC) Through our PAC Initiative, CAP provides assistive technology to partner agencies to increase access to federal programs and services. PAC accommodations are ideal for use: in auditoriums and libraries at entrances to federal facilities in customer service and visitor centers for employment, EEO/HR offices and training centers 21

22. Support. Equip. Empower. www.cap.mil 22

23. Support. Equip. Empower. CAP Online Trainings http://www.cap.mil/newsevents/Training.aspx 23

24. Support. Equip. Empower. Connect with CAP Twitter www.twitter.com/DoDCAP Facebook www.facebook.com/DoDCAP CAP Mailing List http://cap.mil/subscribe.aspx YouTube www.youtube.com/TheDoDCAP 24