1. FAB TRACK SESSION 5011 REFUND TO A DEBIT CARD: ONE SCHOOL’S SIMPLE APPROACH MACOMB COMMUNITY COLLEGE Bobbie Remias, Director of Financial Services

2. STUDENT REFUNDING AT MACOMB COMMUNITY COLLEGE College wide effort made to reduce paper checks  E-Commerce credit card refunding - Summer 2005  E-Check refunds to student bank accounts - Summer 2007  FA Link introduced to eliminate book checks - Summer 2008  ACH refund to College Debit Card - Winter 2009 College Debit Card allows students without credit cards or bank accounts to take advantage of electronic refunds

3. COLLEGE BENEFITS ELECTRONIC REFUNDS ARE: Faster More Secure Convenient Less Expensive Easier to issue, less follow up

4. COST SAVINGS --- $1.20 per transaction COST OF PAPER CHECK Mailing$.42 Paper, Envelope, Ink.12 Labor to print/stuff/mail.50 Bank fee.25 TOTAL COST1.29 COST OF ACH TRANSACTION Bank fee.09 TOTAL SAVINGS1.20 A conservative estimate of the cost savings to issue ACH transfers rather than paper checks 2008 Macomb issued 59,000 ACH transfers – a savings of $70,800

5. STUDENT BENEFITS ELECTRONIC REFUNDS ARE: Faster More Secure Convenient

6. CHASE COLLEGE VISA CARD

7. EASY AS 1-2-3 For the Student 1.Access the Card Application within WebAdvisor 2.Read and verify information 3.Click submit to apply for Card

8. WEBADVISOR CARD APPLICATION

9. WEBADVISOR CARD APPLICATION - CONTINUED

10. EASY AS 1-2-3 FOR THE INSTITUTION 1. Capture WebAdvisor applications in a batch file 2. Upload the batch file to the bank 3. Import returned batch file with bank routing and account numbers into Datatel (BAIE)

11. BAIE – BANK ACCOUNT INFO ENTRY FORM Electronically upload Routing Number and Account Number from Bank File

12. EASY AS 1-2-3 FOR THE BANK 1. Electronically receive batch file from the institution 2. Send debit cards and cardholder information to student 3. Electronically send return file to the institution with bank account and routing numbers

13. CHASE BANK FEE STRUCTURE AT 3/15/09 Macomb Community College ****Chase College Visa ® Card Program**** FEE SCHEDULE (detach and keep for your reference) Fee DescriptionFee Amount ATM Withdrawal Transaction 1 1 free per deposit if at Chase ATM, then $2.50 thereafter Point-of-Sale Transaction – PIN based FREE Point-of-Sale Transaction – Signature based FREE Over-the-Counter Cash Withdrawal (domestic and international) 1 free per deposit, then $10.00 thereafter Customer Service (i.e. account balance inquiry, transaction history) FREE (via toll free telephone number or cardholder website) ATM Balance Inquiry$1.25 per inquiry Denied Transaction 2 $1.25 per denial International ATM Withdrawal$3.00 per withdrawal Inactive Account Fee$5.00 per month if account is inactive (no debits or credits) for 180 consecutive days and still has a residual balance Overdraft Fee$15.00 per incident Lost/Stolen Card Replacement$15.00 per incident Emergency Express Card Delivery$9.75 per card (card replacement fee will also be charged) Monthly Paper Statement (optional)$1.00 per month (Online statement: FREE) Check Issuance to Close Account$12.00 per check Foreign Currency Conversion3.5% of the USD value of a non-USD based transaction amount

14. DATATEL WORK FLOW Send to Bank CKSE ACH FundsPaper Checks ECHPCKPR CKRS CKPO ACH File

15. QUESTIONS Bobbie Remias remiasr@macomb.edu