1. Blackboard Learn 9.1 Communicating with Students © 2010 Blackboard Inc. All rights reserved.

2. Workshop Overview 1

3. Workshop Roadmap Workshop Overview Student Experience Real-time Communication Keeping Students Informed This workshop contains four sections: 1 Workshop Overview

4. Student Experience 2

5. Learning Outcomes View course announcements Access the course syllabus Consult the course calendar Access a list of prioritized tasks View the list of course members View information about the instructor Send messages to course members using the Email and Messages tools Use tools and access information for all courses from the My Institution tab 2 Student Experience

6. Viewing Announcement 2 Student Experience

7. Viewing the Syllabus 2 Student Experience

8. Viewing the Calendar 2 Student Experience

9. Viewing the Calendar 2 Student Experience

10. Viewing Course Tasks 2 Student Experience

11. Viewing Course Tasks 2 Student Experience

12. Viewing Course Tasks 2 Student Experience

13. Accessing the Roster 2 Student Experience

14. Finding Staff Information 2 Student Experience

15. Hands-on Activity Use the Student Course to complete the hands-on activity in the Student Experience section. 2 Student Experience

16. Sending Email 2 Student Experience

17. Sending Email 2 Student Experience

18. Hands-on Activity Use the Student Course to complete the hands-on activity in the Student Experience section. 2 Student Experience

19. Sending Messages 2 Student Experience

20. Viewing Messages 2 Student Experience Click the Inbox link to view received messages. Click the Subject link to read the message.

21. Viewing Messages 2 Student Experience

22. Sorting Messages 2 Student Experience

23. Hands-on Activity Use the Student Course to complete the hands- on activity in the Student Experience section. 2 Student Experience

24. Using Tools Across Courses 2 Student Experience

25. Real-time Communication 3

26. Learning Outcomes Participate in a chat session Send private messages View session recordings Create new sessions Modify participant roles Manage sessions Create session recordings 3 Real-time Communication

27. Participating in Chat Sessions 3 Real-time Communication

28. Participating in Chat Sessions 3 Real-time Communication

29. Participating in Chat Sessions 3 Real-time Communication Passive user

30. Sending Private Messages 3 Real-time Communication

31. Sending Private Messages 3 Real-time Communication

32. View Chat Recordings 3 Real-time Communication

33. Hands-on Activity 3 Real-time Communication Use your Student Course to complete the hands-on activity in the Real-time Communication section.

34. About the Instructor Interface 3 Real-time Communication

35. Creating Chat Sessions 3 Real-time Communication

36. Creating Chat Sessions 3 Real-time Communication

37. Hands-on Activity 3 Real-time Communication Use your Practice Course to complete the hands-on activity in the Real-time Communication section.

38. Modifying Participant Roles 3 Real-time Communication

39. Managing Sessions 3 Real-time Communication Clear the chat panel. End the session and all users are expelled.

40. Recording Sessions 3 Real-time Communication Click Begins recording

41. Hands-on Activity Use your Practice Course to complete the hands-on activity at the end of the Real-time Communication section. 3 Real-time Communication

42. Best Practice: Chat for Academic Purposes Determine objectives and inform learners Outline rules of etiquette Limit number of students involved Prepare a focused topic and keep on track Establish a protocol for sharing Be aware of those not participating Summarize the major points at the end 3 Real-time Communication

43. Keeping Students Informed 4

44. Learning Outcomes Create announcements Manage announcements Add a course syllabus Add lessons to the syllabus Add calendar events Add tasks Add staff information 4 Keeping Students Informed

45. Adding Announcements 4 Keeping Students Informed

46. Adding Announcements 4 Keeping Students Informed

47. Adding Announcements 4 Keeping Students Informed Student View

48. Hands-on Activity Use your Practice Course to complete the hands-on activity in the Keeping Students Informed section. 4 Keeping Students Informed

49. Adding the Syllabus 4 Keeping Students Informed

50. Adding the Syllabus 4 Keeping Students Informed

51. Adding the Syllabus 4 Keeping Students Informed Instructor View

52. Using the Syllabus Builder 4 Keeping Students Informed

53. Using the Syllabus Builder 4 Keeping Students Informed

54. Using the Syllabus Builder 4 Keeping Students Informed

55. Adding Syllabus Lesson Details 4 Keeping Students Informed

56. Adding Syllabus Lesson Details 4 Keeping Students Informed

57. Editing the Syllabus and Adding Lessons 4 Keeping Students Informed

58. Hands-on Activity Use your Practice Course to complete the hands-on activity in the Keeping Students Informed section. 4 Keeping Students Informed

59. Best Practice : Customize the Online Syllabus List the schedule Unit start and end times and due dates Office hours in Chat Attendance expectations Use the Syllabus as a map to navigate the course Provide a contract of expectations Minimum postings and quality of work Your schedule for returning work and responding to emails, discussion posts, and questions 4 Keeping Students Informed

60. Adding Events to the Calendar 4 Keeping Students Informed

61. Adding Events to the Calendar 4 Keeping Students Informed

62. Hands-on Activity Use your Practice Course to complete the hands-on activity in the Keeping Students Informed section. 4 Keeping Students Informed

63. Adding Tasks 4 Keeping Students Informed

64. Viewing Tasks 4 Keeping Students Informed

65. Viewing Task Progress 4 Keeping Students Informed

66. Hands-on Activity Use your Practice Course to complete the hands-on activity in the Keeping Students Informed section. 4 Keeping Students Informed

67. Adding Staff Information 4 Keeping Students Informed

68. Hands-on Activity Use your Practice Course to complete the hands-on activity at the end of the Keeping Students Informed section. 4 Keeping Students Informed

69. Workshop Wrap Up 5

70. Review of Communication and Course Tools Announcements: add course related news, updates, and reminders Syllabus: add as a resource which includes an outline, objectives, policies, participation guidelines, and grading criteria Calendar: add course events and reminders Tasks: add a list of tasks students must complete Roster: view a list of course members Contacts: add profiles of course staff 5 Workshop Wrap Up

71. Review of Communication and Course Tools Email: send email to course members’ external email addresses Messages: send messages accessed within the course, and ensure privacy for all course members Chat: use for real-time communication 5 Workshop Wrap Up From the My Institution tab, students can also view information and access tools to use across courses.