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Ability to get someone else to do something you want done or make things happen the way you want Two sources of managerial power: › Position power › Personal power 3
Based on a manager’s official status in the organization’s hierarchy of authority. 4
Reward power Capability to offer something of value Example: “If you do what I ask, I’ll give you a reward.” 5
Coercive power Capability to punish or withhold positive outcomes Example: “If you don’t do what I ask, I’ll punish you.” 6
Legitimate power Organizational position or status confers the right to control those in subordinate positions Example: “Because I am the boss, you must do as I ask.” 7
Based on the unique personal qualities that a person brings to the leadership situation. 8
Expert power Capacity to influence others because of one’s knowledge and skills 9
Referent power Capacity to influence others because they admire you and want to identify positively with you. 10
Which 2 types of power have the most influence? 11
Expert power or referent power has the most enduring results and generates commitment 12
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