1. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974 OpenPEPPOL Common Session Rome October 3, 2013 Page 1

2. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974 Agenda OpenPEPPOL status Adoption Operating Office - Mission Collaboration with e-SENS Change & Release management Support Levels of support The PEPPOL Authority’s responsibilities Presentation of e-Signature & e-Id Coordination Community, Alain Ducass Page 2

3. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974 OpenPEPPOL - Status Adoption New countries are joining New service providers are joining New verticals (re BEAst – the Swedish Construction vertical and e- Freight) looking at PEPPOL as a way to move from costly bilateral business models to PEPPOL‘s four-corner model and infrastructure OpenPEPPOL in Europe Member of the Multi-stakeholder forum Part of e-SENS – active participation in WP 3 (Governance) and implicit participation in WP 5 and WP 6 „THE„ LSP that has resultated in a true, live and operational, governed and life cycle managed continuation Organizational development The Operating Office now fully manned and operational Page 3

4. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974 Responsibilities & Procedures Page 4

5. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974 OpenPEPPOL – Support (revisited) Page 5

6. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974Page 6 OpenPEPPOL 3-Tier Pilot Support Structure Service Provider, Systems integrator, Solutions Provider OpenPEPPOL AISBL OpenPEPPOL CCS WP 1 OpenPEPPOL CCs - WGs Support and Product Management through Open PEPPOL CCs PEPPOL Authorities PEPPOL Authorities 1 st Level: Support End Users, Maintain locally deployed solutions Primary support: Service Providers, Systems Integrators, Solutions providers – AP:s/SMP:s 2 nd Level: Support level 1 providers. Through PEPPOL Authorities escalated to OpenPEPPOL OO/CCs, or directly to OpenPEPPOL OO/CCs. 3 rd Level: Bug-fixing, workarounds, new releases. Support and Update of PEPPOL artefacts, by OpenPEPPOL’s CC’s in cooperation with external organization Change Management Layer: Support to OpenPEPPOL supporters Support to Implementers/SPs Implementation / SP Layer: Support to End User s DIGIT, CEN/OASIS. Other external organizations Community Support Layer

7. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974 OpenPEPPOL – PEPPOL Authority (PA) Page 7

8. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974Page 8 Apply for certificate Apply for certificate Service provider PEPPOL Authority PEPPOL TIA DOCUMENT CONTROL Company registration Control Open- PEPPOL Issue test certificate Test certificate Testing Process: Apply for PEPPOL certificate Test form Productio n certificate Productio n certificate Control PEPPOL TIA + cert PEPPOL TIA + cert Issue production certificate Certificate issuer Annex1 and Company certificate Sign PEPPOL TIA Control Certificate receiver Control Certificate receiver OpenPEPPOL OO Control if Applied for OpenPEPPOL membership Control if Applied for OpenPEPPOL membership Control if Approved OpenPEPPOL member Control if Approved OpenPEPPOL member Update Email list Update Email list Update www.peppol.eu Update www.peppol.eu

9. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974Page 9 Annex1 Service provider PEPPOL Authority New Annex 1 New Annex 1 Control of document Control of document Control Certificate information Control Certificate information Process: Update contact information Certificate issuer Control Certificate receiver Control Certificate receiver OpenPEPPOL OO Control if OpenPEPPOL Membership Control if OpenPEPPOL Membership Update Email list Update Email list Update www.peppol.eu Update www.peppol.eu

10. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974Page 10 Process: Support error tracking in OpenPEPPOL (common) support@peppol.eu R equest T racker Jira Support Difi PEPPOL office Difi PEPPOL office Open- PEPPOL OO BRZ PA Domain PA Domain AP and SMP provider AP and SMP provider TIA agreements Update www.peppol.eu Update www.peppol.eu Olav A. Kristiansen Jens Aabol Jan André Mærøe TIAsupport@peppol.eu SMLsupport@peppol.eu TIAsecurity@peppol.eu

11. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974 OpenPEPPOL – Change & Release Management, status Page 11

12. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974 Governance Documents 1.Statutes Defines principles 2.AISBL Internal Regulations Defines governance of the OpenPEPPOL organization 3.Policies and procedures (CC routines) Defines governance of the OpenPEPPOL activities This project is creating policies and procedures for maintenance of building blocks only As an AISBL we have these Need to formalize these Need to formalize these and these

13. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974 Structure of documents governance of OpenPEPPOL organization governance of OpenPEPPOL activities Statutes of OpenPEPPOL AISBL

14. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974 OpenPEPPOL Building Block Maintenance OpenPEPPOL Building Block Maintenance Change Management Release Management Operations Management Governance Policy For Building Block Maintenance the rules and procedures for handling of issues affecting PEPPOL building blocks such as change requests, decision making procedures and obligations for members to implement new versions

15. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974 OpenPEPPOL Building Block Maintenance OpenPEPPOL Building Block Maintenance Change Management Release Management Operations Management Production Maintenance Production Maintenance Production Change Management Production Release Management Production Operations Management PEPPOL Building Blocks (Coordinating Communities) PEPPOL Participant Operations (e g an individual service provider) Relationship with external stakeholders Critical area

16. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974 Analogy Request for new products New products

17. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974 OpenPEPPOL Building Block Maintenance OpenPEPPOL Building Block Maintenance Change Management Release Management Operations Management Governance Policy For Building Block Maintenance the rules and procedures for handling of issues affecting PEPPOL building blocks such as change requests, decision making procedures and obligations for members to implement new versions

18. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974 OpenPEPPOL Building Block Maintenance OpenPEPPOL Building Block Maintenance Change Management Release Management Operations Management OpenPEPPOL Production Maintenance OpenPEPPOL Production Maintenance Production Change Management Production Release Management Production Operations Management PEPPOL Building Blocks PEPPOL Participant Operations Building Blocks -> Operational Use Critical area

19. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974 Building Block (BIS) Change Management Preliminary process ? Proposal process ? Requirements process ? Drafting/Development/solution outline process Review process Approval process Release process ? 19 ✔ ✔ ✔

20. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974 Building Block Release Management Release Management Processes Planning Process Development Process Communication Process Acceptance Process Recommendation Process Distribution Process 20

21. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974 Other Factors Common terms Alignment and consistency across of activities Decision Making Processes Parties involved Obligations of parties Agreements Dependencies and synchronization with national level stakeholders using PEPPOL BIS as the basis for specifications 21

22. PEPPOL is an EU co-funded project CIP-ICT PSP-2007 No 224974 Summary Page 22 Change Management Approval & Handover Triggers & initiation ✓ ✗ ✗ Support Consistent, aligned and operational Initiation, communication & feedback ✓ ✗ ✗