1. Work place Etiquette Work place role models American Express, PRIDE UK, Brighton Careers Education Objectives: 1.Have an understanding of the need for boundaries in the workplace recognising that there is a difference between their ‘social self’ and their ‘professional self’ 2.Explain how appearance, use of language and on line identity can all contribute to an employers’ assessment of a candidate’s suitability 3. To understand the importance of effective social and communication skills and appropriate conduct in the workplace Work place etiquette

2. Shake hands with 5 people in the room Careers Education Objectives: 1.Have an understanding of the need for boundaries in the workplace recognising that there is a difference between their ‘social self’ and their ‘professional self’ 2.Explain how appearance, use of language and on line identity can all contribute to an employers’ assessment of a candidate’s suitability 3. To understand the importance of effective social and communication skills and appropriate conduct in the workplace Work place etiquette

3. What is wrong with this? Careers Education Objectives: 1.Have an understanding of the need for boundaries in the workplace recognising that there is a difference between their ‘social self’ and their ‘professional self’ 2.Explain how appearance, use of language and on line identity can all contribute to an employers’ assessment of a candidate’s suitability 3. To understand the importance of effective social and communication skills and appropriate conduct in the workplace Work place etiquette From: Chelsey Barnard To: Mark Cartwright,m.cartwright@hairzone.co.uk Cc: Natalie Walker Date: 10 October 2013 09.30 Subject: Work Experience Hiya! I am Chelsey Barnard and I attend education at Brightside Community Academy and I’m currently in year 11. I’m applying about work experience at HairZone. HairZone is one of the best hair dressers in Btn which is what makes me want to do my WEX with you. I’ve heard gr8 reviews on the company. I also get my hair done by your staff who are absolutely amazing! I have my own experience as I work in the local hair dressers near where I live. I am suitable to do this job because ever since I’ve been a little girl I’ve loved hair! I have had experience by washing, cutting and colouring hair at the salon on Saturdays in which I can get a reference for you if you wish to see it. I’m also a very hard working grafter and would love to do this placement. Could u get back to me ASAP. Yours faithly. Chelsey Barnard

4. Did you spot all the errors? Careers Education Objectives: 1.Have an understanding of the need for boundaries in the workplace recognising that there is a difference between their ‘social self’ and their ‘professional self’ 2.Explain how appearance, use of language and on line identity can all contribute to an employers’ assessment of a candidate’s suitability 3. To understand the importance of effective social and communication skills and appropriate conduct in the workplace Work place etiquette

5. Are these Ok or not OK? In your table groups decide if these are acceptable in the work place Use your white board to show each one on a continuum Careers Education Objectives: 1.Have an understanding of the need for boundaries in the workplace recognising that there is a difference between their ‘social self’ and their ‘professional self’ 2.Explain how appearance, use of language and on line identity can all contribute to an employers’ assessment of a candidate’s suitability 3. To understand the importance of effective social and communication skills and appropriate conduct in the workplace Work place etiquette

6. Work place case studies Each table will get a case study to look at, examine and then feedback. Use your whiteboard to make a few notes. What do you think? Careers Education Objectives: 1.Have an understanding of the need for boundaries in the workplace recognising that there is a difference between their ‘social self’ and their ‘professional self’ 2.Explain how appearance, use of language and on line identity can all contribute to an employers’ assessment of a candidate’s suitability 3. To understand the importance of effective social and communication skills and appropriate conduct in the workplace Work place etiquette

7. Over to you, do you have any questions for our guests? GUIDED QUESTIONS Remember to think if they are appropriate or not! Careers Education Objectives: 1.Have an understanding of the need for boundaries in the workplace recognising that there is a difference between their ‘social self’ and their ‘professional self’ 2.Explain how appearance, use of language and on line identity can all contribute to an employers’ assessment of a candidate’s suitability 3. To understand the importance of effective social and communication skills and appropriate conduct in the workplace Work place etiquette Questions

8. Careers Education Objectives: 1.Have an understanding of the need for boundaries in the workplace recognising that there is a difference between their ‘social self’ and their ‘professional self’ 2.Explain how appearance, use of language and on line identity can all contribute to an employers’ assessment of a candidate’s suitability 3. To understand the importance of effective social and communication skills and appropriate conduct in the workplace Work place etiquette Fill in your plenary sheet for today’s lesson. What have you learnt? What else would you like to know or explore?

9. Cooler conversations In twos or threes how would you deal with or respond to these comments? Act out or write out a script in your book. Careers Education Objectives: 1.Have an understanding of the need for boundaries in the workplace recognising that there is a difference between their ‘social self’ and their ‘professional self’ 2.Explain how appearance, use of language and on line identity can all contribute to an employers’ assessment of a candidate’s suitability 3. To understand the importance of effective social and communication skills and appropriate conduct in the workplace Work place etiquette

10. Create a poster or guide to dos and don’ts in the work place. You can do this individually or in pairs. Email this to your visitors to get feedback! – Alice Hannon : Alice.T.Hannon@aexp.comAlice.T.Hannon@aexp.com – Remember to attach your work and do a brief covering email. Careers Education Objectives: 1.Have an understanding of the need for boundaries in the workplace recognising that there is a difference between their ‘social self’ and their ‘professional self’ 2.Explain how appearance, use of language and on line identity can all contribute to an employers’ assessment of a candidate’s suitability 3. To understand the importance of effective social and communication skills and appropriate conduct in the workplace Work place etiquette

11. EXIT TICKET: what is the most important thing you will take away from these lessons and how will you use it? Careers Education Objectives: 1.Have an understanding of the need for boundaries in the workplace recognising that there is a difference between their ‘social self’ and their ‘professional self’ 2.Explain how appearance, use of language and on line identity can all contribute to an employers’ assessment of a candidate’s suitability 3. To understand the importance of effective social and communication skills and appropriate conduct in the workplace Work place etiquette