1. Welcome to our 2011 conference Nigel Magson Chair INSIGHT Special Interest Group Nigel Magson Chair INSIGHT Special Interest Group Tuesday 29 th November, 2011

2. Welcome to our 2011 conference

3. Your SIG Committee Steven DoddsChair Stuart McCoy Vice Chair Liz CookAdminstrative Assistant Anne Carter Treasurer VacantVice Treasurer Kirsty NealeMembership VacantDigital Champion Julian Young/Ruth SmythClassic Champion Paul SeabrookResearch Champion Stuart McCoy Training Champion Liz Cook/Janet SneddenCommunications Stephen NewberryWebsite Robert Francis, Sabrina Droom, Lee Gisbourne, James Hill

4. 2012 … another year of challenge and change Optimism: 34% 40% Finally, thinking about 2012, how do you feel about the performance of the charity sector as a whole?

5. More ‘raw material’ to work with Q: Do you feel the amount of data available to your organisation is going to increase or decrease over the next 12 months?

6. More ‘raw material’ to work with

7. Insight rarely ‘at the top table’ Q: T o what extent is consumer, donor or supporter insight CURRENTLY being used to drive the fundraising activity for your charity (or, if you are a supplier, the charities you work with)?

8. Q: What are the barriers to doing more with the data within the organisation? Please tick all that apply: Insight – misunderstood, underfunded & underutilised

9. Welcome to our 2011 conference Nigel Magson Chair INSIGHT Special Interest Group Nigel Magson Chair INSIGHT Special Interest Group Tuesday 29 th November, 2011

10. Welcome to our 2011 conference “It’s not what you know, it’s who you know (and who you get to know).”