1. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Brokerage Mid Point Staff Engagement Briefing 03 May 2016

2. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Agenda Update on the Service Review Programme Recap on Objectives –How Brokerage will work & Proposed structure Proposals and feedback received to date –VR applications received so far Review of reshaping and implementation process Consultation End Dates Review & Decision VPP & Assimilation Next Steps Discussion, Questions and Answers

3. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Recap on Objectives We aim to: Continue to provide the remaining required elements of the DSA role Provide continued support for the transition of Controcc implementation Implement a brokerage service to support practitioners to deliver a high quality and fast response service Better align service provision with commissioning intentions Record data on the support at home framework contract compliance Improve quality and accuracy of service provisioning and contracting information

4. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Thank you Recognise this is a significant and sensitive change Meaningful engagement and feedback critical to shaping a service fit for the future Excellent engagement from staff so far Support from Trade Union colleagues greatly appreciated

5. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Where are we? Engagement Period (4 weeks) 19 Apr 2016 to 16 May 2016 Review and Decision (up to 2 weeks) 17 May 2016 VR Window (up to 3 weeks) Closes 10 May 2016 Assimilation & VR Approval w/c 23 May 2016 Vacancy Preference Process (up to 4 weeks) w/c 30 May 2016 Final Outcomes by w/c 27 Jun 2016

6. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Proposal – How would it work? Practitioners would: carry out assessments, draft support plans with customers retain case responsibility carrying out reviews and re-assessments as needed assign the support plan to the brokerage team* *NB this would apply to all cases except those requiring Occupational Therapy only and a small number of complex high cost Learning Disability and Mental Health cases. Service Brokers would: develop knowledge of local services & resources facilitate innovative use of preventative services and community assets work with customers to use their personal budget to arrange support including care managed cases and self directed approaches such as DPs and ISFs ensure service use is aligned to commissioning intentions as set out in the Council’s Commissioning Strategy record framework providers’ take up of referrals finalise support plans deal with ongoing case queries and make minor support plan changes

7. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Potential changes (by grade - subject to consultation) Grade Current Role & FTE Proposed Role & FTE Change FTE Grade 12 (OS12) (£31,846) 6 (2 vacant) District Support Team Managers 1 Service Brokerage Manager -5 (2 vacant) Grade 9 (OS9) (£26,293) Nil 3 Service Brokerage Supervisor +3 Grade 8 (PCD41) (£23,698) 1 (0 vacant) Social Care Worker (undertaking brokerage) Nil Grade 7 (OS07) (£20,849) Nil 26 Service Broker +26 Grade 6 (BS06) (£18,376) 27.9 (0 vacant) District Support Administrators Nil-27.9 Totals34.9 (2 vacant) 30 -4.9 (2 vacant) Cost of Structure£845,100£771,000- £74,100

8. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Proposals, Feedback & Engagement Opportunity of 121s being taken up – 5 group sessions and 5 individual 121s requested so far. Trade Union commitment and attendance welcomed Counter proposals welcomed and will be considered. Service specific and individual FAQ’s welcomed and will be thoroughly considered

9. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Key feedback themes so far Queries relating to Role Profiles –Role titles, content, responsibilities and grades Location of work bases Are brokers expected to make visits? (and impact on grade & JWCs) How the service will fit into wider HCS restructures Timescales relating to Controcc implementation Voluntary Redundancy and payment policy Assimilation / Meeting role essential criteria – DSA’s needing to apply for the Broker role? –Timescales for the GMB dispute to be heard?

10. Serving the people of Cumbria Do not use fonts other than Arial for your presentations The next stages of the process Engagement Period (4 weeks) 19 Apr 2016 to 23 May 2016 Review and Decision (up to 2 weeks) 24 May 2016 VR Window (up to 3 weeks) Closes 10 May 2016 Assimilation & VR Approval w/c 13 June 2016 Vacancy Preference Process (up to 4 weeks) w/c 13 June 2016 Final Outcomes by w/c 27 Jun 2016

11. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Voluntary Redundancy Applications VR window open until 10 May 2016 9 VR expressions of interest received so far (to Fri 29 April) Decisions planned for VR applications (starting 24 May 2016) Applications will be considered by AD Commissioning & Integration with final approval by Corporate Director Health & Care Services

12. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Assimilation Current Assimilation Policy relating to the grade match criteria challenged by GMB (not Unison) and is now subject to formal dispute process. Corporate discussions are ongoing Assimilation process will compare old and new roles to determine where direct appointments can be made Roles must be same grade and 75% match against each assimilation criteria. Where it is identified that there are more people than posts, a competitive interview process will take place Employees not assimilated to posts confirmed as ‘at risk’ of redundancy and are able to apply for vacant posts through the vacancy preference process All employees in scope will receive a personalised letter confirming the outcome of the process from w/c 13 June:  VR outcome  Confirmation of assimilation  Confirmation of VPP All letters personalised and issued via the Service Centre

13. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Vacancy Preference Process Process will run from w/c 13 June 2016 Ability to apply for: –up to 3 posts (any grade) Posts that can be applied for through vacancy preference process confirmed in individualised letters Letters contain links to make an application Maximum character limit for applications 1 interview where possible Interview dates confirmed asap

14. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Interview skills training dates 19 May : Parkhouse Carlisle 25 May : Nan Tait Barrow There is not currently a session arranged in the West. However if there is any interest we will make arrangements with the L&D team and arrange a session.

15. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Support and Advice Both face-to-face and website Engagement period People Management support Learning & Development service Trade Union representatives Pensions Service Employee Information Website

16. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Next Steps Reminder this is only mid point review – NO decisions made Consultation is ongoing – feedback is welcomed Keep reviewing FAQs on Employee Information Website Corporate assimilation discussions continuing with Trade Unions Review & Decision phase (up to 2 weeks) w/c 13 June 2016 Final decision meeting scheduled for 26 May date needs to be changed as date clashes with pre-arranged Controcc Training. Revised final decision meeting date will be confirmed asap

17. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Discussion & Questions?