1. Gabriel Leca Microsoft Solution Specialist

2. Microsoft Online Services Enterprise class software delivered through subscription services hosted by Microsoft and sold with partners (Deskless Worker Version)

3.  Business Messaging Capabilities E-mail, shared calendar, and contacts Flexible mailbox sizes Anywhere access Mobility with Active Sync devices Exchange Online Highlights  Security and Availability Built in antivirus and anti-spam Multi-layer data protection Compliance archiving E-mail encryption  Flexible Deployment Online & on-premises coexistence Active Directory synchronization Data migration Information & deskless worker  Simplified Management Unified administration center 24x7 support 99.9% service level agreement Always up-to-date software

4.  SharePoint Capabilities Collaboration Portal Enterprise Content Management Search Business Process Forms Business Intelligence Platform & Extensibility  Security and Availability Data Center Access Control & Antivirus Multi-layer Data protection Data Backup Support & Service Level Agreement  Flexible Deployment Online & on-premises coexistence Data migration Standard and Dedicated User Segmentation  Simplified Management Unified administration center Single Sign-On Always up-to-date software Recycle Bin SharePoint Online Highlights

5. Office Live Meeting  Web Conferencing Engage audiences in online meetings Streamline communications Up to 250 attendees Small collaborative meetings to large events  Hosting Collaborative Meetings Share and record meeting notes Highlight key aspects of presentation Interactive tools including whiteboard and annotation tools  Rich Media and Video Conferencing Connect remote participants and teams Dynamic audio and video Group Breakout Distribute handouts  Reliable and Secure Trustworthy reliable service Enhanced security Integration with Microsoft Active Directory

6.  Business-Class Messaging Instant Messaging and Presence Group IM Address Book Search Distribution List Expansion File Transfer* 1:1 Audio and Video*  Security and Availability Instant Messaging encryption Instant Message filtering Multi-layer data protection  Integrated User Experience Office Integration – Presence and IM Exchange Integration – Calendar SharePoint Integration Single Online Services Sign-On  Simplified Management Unified administration center 24x7 support 99.9% service level agreement Always up-to-date software Office Communications Online Highlights

7. Standard and Dedicated Versions Standard Multiple customers, one architecture Customer needs rapid deployment Five-seat minimum Cost efficiency a key focus Dedicated Single customer per architecture Businesses greater than 5,000 seats Optimize for 20,000+ Customer needs most server features

8. Deskless Worker SKU Exchange Online Deskless Worker 500 MB mailbox Outlook Web Access Light only Messaging, calendar, contacts Anti-Virus / Anti-Spam Optional archiving and mail encryption No mobile access SharePoint Online Deskless Worker Read-only access to calendars, contacts, portal sites only Read-write access to wikis, blogs, and forms Set-mail alerts Search capabilities No mobile access Low-cost offering to users that do not have messaging and collaboration capabilities today. Reaching new classes of users.

9. Have a desktop or laptop computer Create and edit content Collaborate with coworkers Always connected Access via Mobile Devices Don’t have desktop or laptop computer No content creation, limited editing Limited collaboration needs Infrequent access Spend less than 5% of time on computer Not licensed for Exchange or SharePoint Multiple users accessing shared computer Do not access via mobile devices Business Productivity Online Standard Suite Includes: Exchange Online SharePoint Online Office Communications Online Live Meeting Business Productivity Online Standard Suite Includes: Exchange Online SharePoint Online Office Communications Online Live Meeting Business Productivity Online Deskless Worker Suite Includes: Exchange Online Deskless Worker SharePoint Online Deskless Worker Office Pro Plus Right Offering for the Right Users

10. Data Center Solution Data center location will be based on ship-to address Primary and Backup in the United States United States Canada Improved Business Productivity Capabilities Primary Singapore, Backup Hong Kong Australia Japan New Zealand Singapore Primary Dublin, Backup Amsterdam Austria Belgium Denmark Finland France Germany Ireland Italy Netherlands Norway Portugal Spain Sweden Switzerland UK

11. Designed to establish consistent "high bar" privacy practices that support global standards for data handling and transfer Documented & enforced privacy requirements Microsoft Online Services Privacy Statement Microsoft Online Services Privacy and Regulatory Divisional Requirements Specific to Software + Services Corporate-level Privacy Guidelines for Service Development Privacy disclosures & transparency Microsoft Online Services Privacy Statement, at http://www.microsoft.com/online/legal/en- us/mos_privacy_statement_highlights.htm EU Safe Harbor Certification Privacy Program

12. Key features: ●Geo-redundant data centers ●N+1 architecture ●9 layers of data security ●CyberTrust-certified ●Secure access via SSL ●ITIL/MOF operational practices ●24x7x365 support ●Backed by 99.9% uptime SLA Multi-layer Security and Process Control Delivering highly secure, private, and reliable computing experiences based on sound business practices Authentication to Data Separate Data Networks Virus Scanning Application Level Countermeasures Application Authentication System Level Security Intrusion Detection System Firewalls Filtering Routers

13. Purchase (MOCP) Admin (MOAC) Customer Portal (MOCP) Choose Company Country SKUs available for that country Purchase Licenses Based on Company Ship-To Address BPOS shows for the Approved Countries Even if BPOS is not available, others might be BPOS shows for the Approved Countries Even if BPOS is not available, others might be This user’s IE settings showed that they were in the US and preferred English, so BPOS automatically opened in English Change Language Multi Language User Interface Purchase and Administration Experience

14. On-premise 1.Need all the features and configuration options of Exchange Server today 2.Have IT personnel skilled in Exchange Server 3.Would like to retain complete control of Exchange Infrastructure 4.Extensive customization and integration with other applications Online 1.Have at least 5000 users; most likely will deploy for 20,000 users 2.Need features and options not available with Exchange Online Standard 3.Do not have IT personnel skilled in Exchange Server 4.Do not want to maintain internal Exchange infrastructure 5.Prefer dedicated hardware and storage Online 1.Minimum 5 seats to start 2.Do not have IT personnel skilled in Exchange Server 3.Do not want to maintain internal Exchange infrastructure 4.Need standard messaging and calendar functionality Hybrid 1.Minimum 5 seats to start 2.Some users need extensive customization and integration with other applications or need to remain on-premises for any reason 3.Other users only needs standard messaging and calendar functionality and want to leverage online users Exchange Deployment Choices STANDARD DEDICATED

15. Mailbox Limits and Message Sizes Exchange Online pools storage limits at the company level Mailbox and message limits are: Default 1GB allocation per standard user license Maximum mailbox size of 5GB Message size maximum of 20MB Administrators can set mailbox size limits on individual users Policy settings can restrict maximum attachment sizes Organizations can purchase additional storage

16. On-premise 1.Need all the features of MOSS 2007 today 2.Have IT personnel skilled in SharePoint 3.Would like to retain control of your SharePoint Infrastructure 4.Extensive customization and integration with LOB applications Online 1.Have at least 5000 users; most likely will deploy for 20,000 users 2.Need all the features of MOSS 2007 today 3.Do not have IT personnel skilled in SharePoint 4.Would like to outsource your SharePoint Infrastructure 5.Need extensive customization and integration with LOB applications Online 1.Storage needs of less than 1 TB. 2.Do not have IT personnel skilled in SharePoint 3.Would like to outsource your SharePoint Infrastructure 4.Need basic collaboration capability, wikis, blogs, team discussion boards, authenticated users Hybrid 1.Do not have IT personnel skilled in SharePoint 2.Would like to outsource your SharePoint Infrastructure 3.Need basic collaboration capability, wikis, blogs, team discussion boards, authenticated users for some users 4.Need extensive customization and integration with LOB apps for some users DEDICATED STANDARD SharePoint Deployment Choices

17. Key Features and Capacities FeaturesCapacities Storage250 megabytes (MB) per user account Site storage quotas 50 gigabytes (GB) per site collection 1 terabyte (TB) per company Site collectionsUp to 20 per company 2007 Microsoft Office system integration Office Access ® 2007 Office Excel ® 2007 Office InfoPath ® 2007 Office Outlook ® 2007 Browser support Internet Explorer ® 6 Internet Explorer ® 7 Internet Explorer ® 8 Mobile device support Nokia E series and N series devices Apple iPhone 2.0

18. Capabilities Office Communications Server 2007 Feature Office Communications Online Standard Instant Messaging and Presence Text-based IMYes Presence/presence integration with Microsoft Office 2007 Yes Exchange calendar integrationYes SharePoint Online integrationYes Remote access via the InternetYes Distribution lists with expansionYes Address book searchYes Group IMYes OCS

19. Capabilities Office Communications Server 2007 Feature Office Communications Online Standard Instant Messaging and Presence Intelligent Instant Message Filter (IIMF) and encryption Yes AntivirusNo Internal 1:1 audio and videoYes External 1:1 audio and videoNo Internal file transferNo External file externalNo Web and mobile device clientsNo Federation with MicrosoftNo Federation with business partnersNo Public IM connectivity (PIC)No Content archivingNo OCS

20. Audio and Video Limitations Number one question: “Can I use voice with OCS?” You can communicate with OCS using audio and video if: Both users are members of the same Business Productivity Online Suite account Both users are on the same LOCAL network with no NAT devices interposed This limitation means you cannot use voice over the Internet with OCS, even if both users have OCS online accounts in the same organization The quality of the audio and video will depend on your company’s network performance

21. Directory Synchronization Tool Installs on server that is part of customer Active Directory forest Copies all users to the Microsoft Online Environment Continues to replicate updates in Active Directory to Online every 3 hours Creates the basis for co-existence after installation

22. Understanding Multiple Identities Microsoft Online identity and password are separate from on-premise Active Directory identities and passwords Local Active Directory toby.nixon@contoso.com Microsoft Online Active Directory toby.nixon@contoso.microsoftonline.com Microsoft Exchange Server

23. Introducing the Sign In Application Runs on the local desktop Uses secure single sign-on Password and data protected with HTTPS Eliminates sign-in prompts for individual services Auto configures local applications Self-updating One-click launch for subscribed services

24. Deleted Item recovery – 14 days Deleted mailbox recovery – 30 days Mailbox backup Data Backup – 12 hours Deleted item recovery Recycle bin for 30 days No Recovery of: Deleted Web pages Office SharePoint designer site customizations RPO – 8 Hours RTO – 4 Hours RPO – 8 Hours RTO – 4 Hours RPO – 12 Hours RTO – 8 Hours Data Retention and Recovery RPO – Recovery point objective RTO – Recovery time objective

25. Signing Up for Trial Account Go to https://mocp.microsoftonline.comhttps://mocp.microsoftonline.com Trial is for 20 seats Lasts for 30 days Includes Deskless Worker and Business Productivity Online Suite

26. Resources FAQ at http://www.microsoft.com/online/faq.mspx Service descriptions: Exchange Online at http://www.microsoft.com/downloads/details.aspx?familyid=6BEF06C7-3AE6-40A7- A78E-EEA670B4F605&displaylang=en SharePoint Online at http://www.microsoft.com/downloads/details.aspx?FamilyID=1bef6a35-9785-4a0b- b227-387c0ee85a36&displaylang=en OCS Online at http://download.microsoft.com/download/C/9/1/C9168B0C-5FC8- 49C6-A1A4-1632C76C193D/OCO_Standard_Service_Description.doc Data Sheets on http://www.microsoft.com/online under Products Security Features in Microsoft Online White Paper at http://www.microsoft.com/downloads/details.aspx?FamilyID=5736aaac-994c- 4410-b7ce-bdea505a3413&DisplayLang=en Security Webcast at http://msevents.microsoft.com/CUI/WebCastEventDetails.aspx?culture=en- US&EventID=1032386695&CountryCode=US Deskless Worker Core Deck at https://www.quickstartonlineservices.com/Documents/Microsoft Online Services Deskless Worker Core Deck.pptx microsoft.com Web Site at http://www.microsoft.com/online/business- productivity.mspx