1. RSA Marshals NSW Office Of Liquor Gaming and Racing NSW Police Force

2. Agenda The issue Guidelines Common mistakes Police perspective

3. The Issue RSA Marshals: Not covered by security/liquor laws Cannot act as de facto security guards Cannot replace security officers Have unique responsibilities Reinforce venue policies

4. Guidelines RSA Marshals must meet the following requirements: Hold a current RSA Certificate No criminal convictions within the last 12 months Not been disqualified from holding a security licence in the last 2 years Have 12 months experience in the sale and supply of liquor Have excellent verbal communication skills Have the ability to relate to target demographic of the venue

5. Guidelines RSA Marshals must not: Be involved in the sale or supply of liquor Be involved in gaming or wagering activities Conduct security duties other than ID checks Consume alcohol Be involved in the physical removal of patrons Control access and egress points

6. Guidelines RSA taskings should include: Provide visual support to bar staff Monitor patron behavior and consumption levels Monitor risky consumption patterns Monitor signs of intoxication Secondary Supply/shielding of patrons Take action, offer alternatives, call for assistance Engage security

7. Guidelines RSA Marshal uniforms must include: The words ‘RSA Marshal’ Letters must be 70mm in height Clearly visible on both the front and back of uniform

8. Guidelines The Licensee must maintain a register in which RSA Marshals must record the following: Date Full name Start time/finish time The register must be produced to police or inspectors upon request.

9. Common Mistakes Marshal only engages patrons once they become intoxicated Marshal has no authority over security or staff Marshal undertakes security duties Marshal tasked to other duties Marshal involved in physical removal of patrons Decisions rescinded by other staff/licensee

11. NSW Police Force Penalties unlicensed security? Crown Control? Experiences?

12. What is a crowd controller/bouncer A crowd controller is a person who in respect of any licensed premises, place of entertainment, or public or private event or function, as part of his or her regular duties, performs for remuneration any function of — (a) controlling or monitoring the behaviour of persons; (b) screening persons seeking entry; or (c) removing persons for behavioural reasons, or any other prescribed function.

13. What is a crowd controller/bouncer A crowd controller keeps order at a public place by: screening the entry of people into a place monitoring or controlling the behaviour of people in a place removing people from a place. For example, a hotel security guard needs a crowd controller licence but an usher does not.

14. Unlicensed Security - Penalties A person must not carry on a security activity (other than employing or providing persons to carry on security activities) unless the person is the holder of a class 1 licence, class 2 licence or provisional licence that authorises the person to carry on the security activity. Maximum penalty: 500 penalty units or imprisonment for 2 years, or both On the spot fines of $5500.

15. Exemptions for need for licence Licensees under the Liquor Act 1982 and employees who perform activities relating to the exclusion of persons from licensed premises as authorised by that Act (other than any such employee who is employed for the purposes of carrying on security activities), but only to the extent to which they act in that capacity.Liquor Act 1982 Secretaries of registered clubs and employees who perform activities relating to the exclusion of persons from club premises as authorised under the Registered Clubs Act 1976 (other than any such employee who is employed for the purposes of carrying on security activities), but only to the extent to which they act in that capacity.Registered Clubs Act 1976

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