1. Finnair Cargo 2014 Efficient Air Freight via Helsinki and Brussels

2. Finnair Cargo long-haul network From November 2013*: Added freighter frequency to Brussels hub on Fridays New 2 x weekly freighter service to Hanoi Tel Aviv served twice weekly (Mon, Fri) with A320 6 weekly flights to/from Dubai with A321ER 2 For timetables please see Schedule search: http://www.finnaircargo.com/en/cargo/schedule-search.html http://www.finnaircargo.com/en/cargo/schedule-search.html (Select Advanced search to print a pdf) * subject to changes

3. 3 Freighter services via Helsinki and Brussels Strengthen Finnair’s global cargo offering and ensure efficient & fast transcontinental cargo flows (Asia – Europe – America) Provide Central European and American customers with fast connection to Finnair’s extensive Asian network (belly cargo to 13 Asian destinations and MD11F main deck capacity to Hong Kong and Hanoi, Vietnam) Connects Central Europe via Helsinki with fast trade lanes to Asia: China (Beijing, Shanghai, Chongqing, Hong Kong), Japan (with double daily to Tokyo + ¾ weekly flights to/from Osaka and Nagoya) as well as Korea, Thailand, Singapore and India Efficient RFS network in Central Europe: majority of European air cargo markets within easy reach in less than 8 hours from Brussels

4. 4 Finnair Cargo Freighter rotations as of November 2013 Rotation schedule* - subject to changes Operation day BRUSSELS (BRU) - HELSINKI (HEL)Mon HELSINKI (HEL) – HANOI (HAN)Wed HANOI (HAN) - HONG KONG (HKG) - HELSINKI (HEL)Thu HELSINKI (HEL) – NEW YORK (JFK) – HELSINKI (HEL)Thu/Fri HELSINKI (HEL) - BRUSSELS (BRU)Fri BRUSSELS (BRU) - HELSINKI (HEL) – HANOI (HAN)Sat HANOI (HAN) - HONG KONG (HKG) - HELSINKI (HEL) - BRUSSELS (BRU)Sun * Operated by Nordic Global Arlines (NGA) MD11F aircraft

5. * Schedules are subject to alternations due various reasons including but not limited to clearance and import/export restrictions, regulations and conditions, without previous notice. Freighter winter timetable - effective from 27 October 2013 FlightDays OriginDepDest Arr Hanoi (HAN) AY87113,6HEL14:00HAN05:50+1 AY87124,7HAN07:50HEL18:00 Hong Kong (HKG) AY87113,6HEL14:00HKG09:50+1 AY87124,7HKG12:00HEL18:00 New York (JFK) AY87214 HEL 20:00 JFK 22:00 AY87224JFK23:59HEL16:00+1 Brussels (BRU) AY87415,7HEL20:00BRU21:30 AY87421,6BRU05:50HEL09:20

6. Frequencies from BRU BRUSSELS (BRU) - HELSINKI (HEL) - HANOI (HAN) freighter service on Saturday BRUSSELS (BRU) - HELSINKI (HEL) freighter on Monday + AY passenger A/C connection to Asian destinations Nagoya, Osaka, Tokyo Narita, Seoul, Beijing, Shanghai, Hong Kong, Chongqing, Delhi and Bangkok the following day and Singapore on same day Connection to JFK via HEL: BRUSSELS (BRU) - HELSINKI (HEL) freighter on Monday&Saturday + AY passenger A/C to JFK next day RFS connections, e.g.: For small shipments: daily Finnair passenger flights between Brussels and Helsinki ( 4 daily during weekdays, 2 daily during weekend ) - connecting to Asian destinations 6 TRUCKINGFlight D4 Flight D6 Flight D7 SECTORFTL + LTLFTLLTLFTL + LTLFTLLTLFTL + LTLFTLLTL UPLIFTDESTORDERDeparture ORDERDeparture ORDERDeparture AMSBRUD3 12H00D3 20H00D3 18H00D5 10H00D5 17H00D5 13H00D6 17H00D7 16H00D7 10H00 BCNBRUD1 14H00D2 16H00D1 18H00D3 12H00D4 18H00D3 21H00D4 18H00D6 06H30D5 18H00 CDGBRUD3 12H00D3 20H00D3 17H00D4 18H00D5 17H00D5 12H00D6 17H00D7 15H00D7 09H00 FRABRUD2 18H00D3 06H00D3 18H00D5 10H00D5 22H00D5 18H00D6 12H00D7 15h30D7 06h00 LHRBRUD2 18H00D3 14H00D3 06H00D4 18H00D5 14H00D5 06H00D5 18H00D7 02H30D6 13H00 MXPBRUD1 12H00D2 17H00D1 20H00D3 14H00D4 22H00D4 16H00D4 14H00D6 06H30D5 15H00

7. Handling: Swissport Cargo Services Belgium N.V. Bldg 701, Box 1, B 1931 Brucargo Belgium email: operations.bru@swissport.com operations.bru@swissport.com Open 24/7, www.swissport.com/www.swissport.com/ Services and facilities: – Cargo and Mail Handling – Full Freighter Ramp Handling – Trucking – Cargo Screening – Handling and storage of special cargoes: – Perishables – Pharmaceuticals (controlled temperatures) – Live Animals – Dangerous Goods – Valuable and vulnerable cargo 7 Brussels hub

8. Cargo products Business as usual – normal freight shipments, ideal for continuous cargo traffic Includes also contractual traffic and IATA TACT priced shipments For all air freight (including all special cargoes) on flights and road feeder services (RFS) Fast transport on next available/requested Finnair flight with confirmed and high priority status Transit FIRST: dedicated transfer service at Helsinki to secure smooth transit Following special cargoes accepted as FIRST: PER, VUN, BUP, REF, ICE and RDS. Note! DG subject to DG acceptance check!

9. E-freight e-AWB brings accuracy, confidentiality and efficiency as it removes the need to print, handle or archive paper AWBs 13 online stations (terminals) e-ready in Nov 2013: AMS, ARN, BCN, BUD, HAM, HEL, HKG, LHR, MAN, SIN, TLL, TXL and ZRH Targets: over 80% of online stations ready for paperless shipments during 2014 -> over 30% penetration of e-AWB in 2014 Currently only general cargo, other products later Getting started: Sign IATA’s Multilateral e-AWB Agreement and contact eFreight@finnair.com to start message testingeFreight@finnair.com Further info available through IATA’s Matchmaker https://matchmaker.iata.org/efReport/index or by email eFreight@finnair.com or on IATA web site: https://www.iata.org/whatwedo/cargo/e/Pages/index.aspx https://matchmaker.iata.org/efReport/index eFreight@finnair.com https://www.iata.org/whatwedo/cargo/e/Pages/index.aspx 9

10. Finnair Cargo Facts Finnair Cargo is the largest air cargo carrier in the Nordic & Baltic region Turnover: 253 MEUR annually (2012) Subsidiary within Finnair Group Finnair Cargo: 95 employees (45 abroad) – GSA network in 46 countries Finnair Cargo Terminal Operations (Helsinki Hub Terminal): 75 employees – Warehouse operations subcontracted to Transval Oy – Capacity at Helsinki Terminal over 15 000 m2 Finnair Cargo transports approx 145 MKg of air freight and mail annually Cargo Revenue generates 16 % of Finnair turnover on intercontinental routes

11. Modern fleet & Environment Fuel consumption index* Boeing MD-11 Airbus A340 Airbus A330 Airbus A350 100898069 Average fleet age: ~10 years European fleet 25 Airbus A320-family aircraft 22 Embraer 170/190 + ATR aircraft (operated by Flybe) 5 new A321ER introduced 2013-14 (2 entered service in SEP-OCT 2013) Modern and environmentally effective long haul fleet 15 A330/A340 in traffic 11 firm orders on new A350 – Q4/2015 introduction More flexibility, better load factors, environmentally effective

12. 12 New Emissions reporting Availability: For forwarding agents who can further distribute the information to their own customers -> opportunity for new product offering and joint environmental efforts between Finnair Cargo and forwarding agents Further information: cargo.comms@finnair.com Scope: CO2, SO2 and NOx emissions of shipments, updated on a monthly basis

13. Finnair Cargo Vision 2015 Cargo carrier of choice for the Nordic Silk Road – Being ranked as one of TOP 5 preferred cargo carriers between Europe and Northeast Asia – Deliver high quality air freight transportation on major trade lanes between Asia, Europe and Americas – Service Excellence: Reliability, Service and Frequency

14. 14 More Information Finnair Cargo web site: www.finnaircargo.com Finnair Cargo News: news.finnaircargo.com Finnair Cargo on Twitter: www.twitter.com/FinnairCargo Mobile site: http://m.finnaircargo.com/www.finnaircargo.comnews.finnaircargo.comwww.twitter.com/FinnairCargohttp://m.finnaircargo.com/ Finnair LinkedIn: http://www.linkedin.com/company/finnairhttp://www.linkedin.com/company/finnair Finnair Group website: www.finnairgroup.comwww.finnairgroup.com