1. Laptops are So 1990. Get Un- Stuck from the Back Office and Mobilize Your Operations

2. Agenda Introductions What You Will Learn 3 Themes Applicable Industries Solutions to Problems Q&A

3. About Vortex Connect Partnering With: Vortex Connect is a mobile enterprise software company focused on Business-to-Employee (B2E) communications. We build software products to solve business problems resulting from poor information flow and deliver these products directly or through channel partners.

4. What You Will Learn How prevalent smart-phone and mobility technology is? How easy mobilizing operations is? How many information and data blind-spots organizations typically have? What are the implications of changing technology? How will that impact operations? The opportunities and risks involved in mobilizing operations and B2E? 4

5. Theme 1 How mobilizing operations can save your organization time 5

6. Theme 2 How mobile operations can result in cost savings and top line growth 6

7. Theme 3 How mobile operations can increase employees work-life balance, ultimately leading to greater retention 7

8. Applicable Industries 8 Retail Field Services Home Healthcare Healthcare Police Services Public Sector Manufacturing Travel Hospitality Transportation

9. Breaking The Organization From Its Shackles The Simplest Tasks Are Impossible if You Are Tied Down 9

10. 10 The Shackle Breaking Toolbox

11. How Our Customers Are Doing It… 11

12. Operations Connect: Beyond Extending, Amplifying! 12 Maximize Technology Footprint While Minimizing Investment PCs Changed Communication From Days & Weeks to Minutes & Hours... Mobility is Making it Real Time Maximum Flexibility = Maximum Efficiency

13. Snapshots of Success 13 Public Sector Work Orders required staff to print information, hand write notes and then re-enter into multiple systems Integration into work order system to provide seamless work order information on a variety of mobile devices Instructions, completion details and multi-media inclusion provide ease of completion for staff Integration of completed work orders back into work order system eliminating manual entry Integration into work order system to provide seamless work order information on a variety of mobile devices Instructions, completion details and multi-media inclusion provide ease of completion for staff Integration of completed work orders back into work order system eliminating manual entry Simplifying an employee’s day frees them to do better and more work and as importantly eliminates frustrations and increases employee engagement Time and cost savings across departments as reduced data entry, and errors as well as improved visibility Simplifying an employee’s day frees them to do better and more work and as importantly eliminates frustrations and increases employee engagement Time and cost savings across departments as reduced data entry, and errors as well as improved visibility Industry Challenge Solution Results

14. Snapshots of Success 14 Port Authority Emergency situations often resulted in poor coordination due to simple communication breakdown. Leverage employee communication database to incorporate all possible contact points Robust, redundant application for rapid emergency template and free form messaging Groups and tags allow for a streamlined selection process Burst messages via SMS, Email and IVR ensure complete coverage 2-way messaging for message acknowledgement ensuring receipt Full audit to validate ‘sent’ and ‘acknowledged’ Leverage employee communication database to incorporate all possible contact points Robust, redundant application for rapid emergency template and free form messaging Groups and tags allow for a streamlined selection process Burst messages via SMS, Email and IVR ensure complete coverage 2-way messaging for message acknowledgement ensuring receipt Full audit to validate ‘sent’ and ‘acknowledged’ Time saved for managers and communicators when needed most Massive coverage of messages in minutes During Hurricane Irene one client sent 75 unique messages to thousands of recipients over a 24 hour period. Compiling email addresses and using phone fan out processes would have cost valuable reaction time Time saved for managers and communicators when needed most Massive coverage of messages in minutes During Hurricane Irene one client sent 75 unique messages to thousands of recipients over a 24 hour period. Compiling email addresses and using phone fan out processes would have cost valuable reaction time Industry Challenge Solution Results

15. Snapshots of Success 15 Industry Home Health Care Poor time reporting and triple data entry resulting in over payment, extra work and missed billing opportunities Integration into care and time & attendance system to streamline schedule and assignments to PSWs and RNs Detailed and interactive assignments, including: patient information, the ability to punch in and out at each assignment, all required paper forms mobilized Multi-media inclusion on assignment reports providing users with the ability to add useful data for assessments and re-assessments Integration into care and time & attendance system to streamline schedule and assignments to PSWs and RNs Detailed and interactive assignments, including: patient information, the ability to punch in and out at each assignment, all required paper forms mobilized Multi-media inclusion on assignment reports providing users with the ability to add useful data for assessments and re-assessments Accurate time reporting lowers overpayment resulting in a lowered gross payroll Streamlined paper work, accurate time and assignment reporting and the ability to include multi-media provides a more comprehensive billing profile Accurate time reporting lowers overpayment resulting in a lowered gross payroll Streamlined paper work, accurate time and assignment reporting and the ability to include multi-media provides a more comprehensive billing profile Challenge Solution Results

16. Snapshots of Success 16 Grocery Retailer Recalls can be costly in terms of brand equity and compliance management. Alert messaging for store as well as regional and store management contact information to immediately inform of any high priority recalls 2-way messaging provides regional and corporate management with immediate and critical insight into the field’s progress Escalating alerts for non compliant locations to ensure completion of recall Alert messaging for store as well as regional and store management contact information to immediately inform of any high priority recalls 2-way messaging provides regional and corporate management with immediate and critical insight into the field’s progress Escalating alerts for non compliant locations to ensure completion of recall Faster recall reaction times limiting the risk of customers being affected by recalled products Management visibility into compliance reducing cost of managing recall Faster recall reaction times limiting the risk of customers being affected by recalled products Management visibility into compliance reducing cost of managing recall Industry Challenge Solution Results

17. Snapshots of Success 17 Apparel Retailer Store Audits are both critical to ensure consistent branding but are tremendously taxing. Streamline the Audits to 1 standardized format via BlackBerry vs. multiple formats Automate the assignment & completion for the regional management team Incorporate multi-media to facilitate valuable context Synthesize data, eliminating massive data management challenges Streamline the Audits to 1 standardized format via BlackBerry vs. multiple formats Automate the assignment & completion for the regional management team Incorporate multi-media to facilitate valuable context Synthesize data, eliminating massive data management challenges Time saved communicating to Regional Management Time saved by Regional Management Time Saved consolidating data More detailed & store friendly audit data via images, videos, etc. Time saved communicating to Regional Management Time saved by Regional Management Time Saved consolidating data More detailed & store friendly audit data via images, videos, etc. Industry Challenge Solution Results

18. 252 Uses For Duct Tape… 18 Please note that there has been a change to the schedule… Retail Field Services Home Healthcare Healthcare Police Services Public Sector Manufacturing Travel Hospitality Transportation Terminal 2 has been closed due to a suspicious bag left alone. Highway 401 has just been shut down due to an accident, please re-route. An H1N1 case has been discovered in your area, please check in with all patients. Emergency recall on Baby Formula has occurred, please pull all SKU:421345 now. A major snow storm is about to hit Denver, please prepare for Snow Recovery Plan 4.. An incident has occurred in downtown, please proceed immediately. A fire has broken out in the West Seneca Residence, please assist in moving all long term patients to Eastern. The airport closure will result in a massive increase of bookings, please check-in if available asap. Plant A has been shut down for servicing, all employees are to report to plant D.

19. Q & A