1. The webinar will begin at 11:00 PDT. To join the audio conference by phone, please call 1-800-738-1032 Manage Your Events with Ease

2. Using ReadyTalk Use chat to ask questions All lines are muted If you lose your internet connection, reconnect using the link emailed to you. If you lose your phone connection, re-dial the phone number and re-join. ReadyTalk support: 800-843-9166

3. This seminar will be available on the TechSoup website along with past webinar presentations: www.techsoup.org/go/webinars You will receive a link to this presentation, material and links. Twitter hashtag: #techsoup You are being recorded…

4. The webinar will begin at 11:00 PDT. To join the audio conference by phone, please call 1-800-738-1032 Manage Your Events with Ease

5. Presenters Crystal Schimpf Facilitator Assisting with chat: Wes Holing & Meg Creelman Jessica Aebi Presenter

6. Managing the Event Life-Cycle 1. Pre-Event: Marketing – Selling tickets 2. During the Event: Registration – Check-in 3. Post-Event: Feedback – Reports Customer Spotlight: SEEDS

7. Benefits of Online Event Management  No software to install, upgrade, or maintain  An all-encompassing and centralized solution  Host your registration pages online and allow invitees to register 24x7 from anywhere  Collect funds right away  Get up-to-the minute analysis of your registration data  Attendees can share your event through social media channels  Save time - set everything up once and clone the event for future use

8. Streamlining Event Management Email Webpage Promote Multiple Attendee Types Promo-Codes Increase Attendance Online Offline Onsite Accept Payments Waitlist Name Badges Manage RSVP’s

9. CRM Merchant Account Connector Acteva in a Nutshell ONLINE REGISTRATION EMAIL MARKETING & PROMO ENGINEONLINE PAYMENT COURSE CATALOG & EVENT CALENDAR REPORTS LIST & MEMBER MANAGEMENTWAITLIST PRINT MANAGER: BADGES, CERTIFICATES, TICKETS FUNDRAISING SURVEYS Private Community Network Cloud-Based Online Ticketing, Registration and Payment Management Solution for Events, Meetings, Webinars, Fundraisers, Tradeshows, Classes & Training Programs

10. Why Acteva Events & Training Programs have been hosted using Acteva’s Registration Platform Organizers are using Acteva to manage their Events & Training Programs Registration Fees have been collected using Acteva Payment Management Services Registrations have been accepted using Acteva’s Cloud-based Solution

11. Organizing Events: Making Software Work For You Pre EventEventPost Event  Marketing/Promotion  Event Registration Pages  Attendees RSVP’s  Design & Print or Send:  Name Badges  Tickets  Onsite registration  Attendee Check In & Bar-codes  On-demand name badges  Accurate headcounts  Attendee Follow Up & Survey  Develop a relationship  Get attendee feedback  Analyze the outcome with pre-built or custom reports Acteva’s Solution is flexible & configurable to fit your Organization's Processes & grows as your needs mature

12. Before the Event: Customize Your Registration Forms  Customize registration forms for all types of events – from simple to complex  Include registration questions to help you better plan your event  Encourage attendees to book early by providing early bird or promotional rates  Cross-promote and cross-sell your events on a single landing page  Package multiple registration options into one unified registration experience

13. Promote Your Event  Design email templates with an easy to use editor (like MSWord)  Send invitation and reminder emails according to invitees’ registration statuses  Offer coupon codes, bundle discounts, group discounts, and gift cards  Enable attendees to promote your events on Facebook and Twitter  Cross-promote and cross-sell your events on a single landing page

14. Selling Tickets & Managing RSVP Lists  Offer multiple payment options  Let attendees self register 24x7  Accept Payments using a PCI-compliant Payment Management Service  Handle charge backs & refunds  Manage RSVP’s & waiting lists  Create reports before, during & after the event Checks Purchase orders Wire transfers

15. Day of the Event: Onsite Registration & Check-In  Register attendees & instantly accept payments onsite & online  Speed-up the Check-In process by scanning bar codes with your Smartphone  Keep track of your attendees & the overall headcount  Design & print your own tickets, badges, & certificates

16. Post Event: Surveys, Reports & Follow Ups  Create custom surveys and thank you emails  Schedule emails to go out automatically after your event  Use the feedback to plan and enhance your next event  Analyze data via prebuilt or custom reports

17.  Admin Fee: $99.00  20,000 Email Messages  $300 Registrant Fees  Set up & Subscription Fees waived for the 1 st year on (a savings of $6,000):  AMAC: Merchant Account  ActevaRSVP3: Salesforce  50 FREE Event Activation  51 events or more is $100/event  Admin Fee: $39.00  10,000 Email Messages  $200 Registrant Fees  Set up & Subscription Fees waived for the 1 st year on (a savings of $900):  Event Calendar  AMAC: Merchant Account  Private Community Management TechSoup Product Donation  Admin Fee: $99.00  20,000 Email Messages  $300 Registrant Fees  Set up & Subscription Fees waived for the 1 st year on:  AMAC: Merchant Account  ActevaRSVP3: Salesforce  50 FREE Event Activation  51 events or more is $100/event Acteva Plus  Admin Fee: $39.00  10,000 Email Messages  $200 Registrant Fees  Set up & Subscription Fees waived for the 1 st year on:  Event Calendar  AMAC: Merchant Account  Private Community Management Acteva Express

18. Customer Spotlight: SEEDS About the SEEDS Nonprofit Organization, comprised of designers that bring a holistic design to help communities make better decisions for their future. About the Events SEEDS is Co-Hosting the Great Lakes Bioneers Conference and the Friday night Earthwork Music Collective Concert, a tradition for Great Lakes Bioneers.

19. Customer Spotlight: SEEDS With the Acteva Platform, donated though TechSoup, SEEDS has increased online donations and simplified their online registration process. Currently accepting registrations for the Great Lakes Bioneers Conference and Earthwork Music Collective Concert, both to be held at the end of October 2012.

20. Online Auctions 3 Steps to Simplify your Auctions – with no risk items 1.Reserve your package & download auction collateral 2.Run your auction - live or online 3.Purchase & distribute only the items that have sold https://acteva.consignmentpackages.com

21. Auction Options Host an Online Auction 1.Use the wizard to setup your online auction 2.Upload catalogs, banners & images 3.Control prices, products, transactions & payments 4.Embed your auction into 3rd party websites & Facebook

22. Organizations using Acteva

23. Thank You Questions? Contact Us Today! Email: techsoup@acteva.com Phone: 1-877-933-4730 Website: www.acteva.com Blog: www.actevablog.com Facebook: www.facebook.com/Acteva Twitter: twitter.com/acteva LinkedIn: www.linkedin.com/company/25295

24. Who is TechSoup? TechSoup is a 501(c)(3) nonprofit organization. As of June 2010, TechSoup served more than 127,000 organizations, distributed more than 6.3 million technology donations, and enabled nonprofit recipients to save more than $1.8 billion in IT expenses in 33 countries around the world.

25. TechSoup is part of TechSoup Global, is working towards the day when every nonprofit, library, and social benefit organization on the planet has the technology, knowledge, and resources they need to operate at their full potential. Who is TechSoup?

26. Thank you to our Webinar Sponsor! ReadyTalk offers dedicated product demos for TechSoup organizations 4 times per week. For more information: pages.readytalk.com/techsoup.html