4. ProgramContract TypeVersionStart Date Creation End Date Submission End Date Select PlusCorp/Gov’t/Academic20102010-11-152012-1-1 Open Value(Non-Japan)Corp/Gov’t20102010-12-01 Until next revision Open Value Subscription(Non-Japan) Corp/Gov’t 20102010-12-01 Until next revision Open Value SubscriptionEducation Solutions20102011-03-01 2012-2-29 2012-02-29 EnterpriseEAP/ECI Corp20102011-08-152012-1-1 EnterpriseEAP/ECI Gov’t20102011-08-152012-1-1 Open Value (Japan only)Corporate/ Gov’t2010 2012-2-29 Open Value Subscription (Japan only) Corporate /Gov’t20102012-2-29 Version 2010 EAP/ECI enrollment cannot be signed under a Version 2011 EA Agreement. Please contact your local Sub if required.

5. ProgramContract TypeVersionStart DateCreation End Date Submission End Date Select Plus Corp/Gov’t/ Academic 20112011-11-14Until next revision Open Value (Japan only) Corp/Gov’t20112011-12-01Until next revision Open Value Subscription (Japan only) Corp/Gov’t20112011-12-01Until next revision Open Value Subscription Education Solutions 20112011-12-01Until next revision Open Value Subscription (Japan Only) Education Solutions 20112012-01-01Until next revision EnterpriseEAP/ECI Corp20112011-11-14Until next revision EnterpriseEAP/ECI Gov’t20112011-11-14Until next revision

6. Change : Note that Program Type and Version drop down menus have swapped positions. Change : Note that Program Type and Version drop down menus have swapped positions.

7. Change : For Japan only - Corporate and Government Options are available. Version 2010 & 2011 are available. Version 2010 available until 29 Feb 2012 Change : For Japan only - Corporate and Government Options are available. Version 2010 & 2011 are available. Version 2010 available until 29 Feb 2012 Only Japan will be refreshing OV/OVS Corporate and Government 2011

8. Change : For countries other than Japan, you can choose one of the following from the Program Type drop down menu options: Corporate – v 2010 until next revision Government – v 2010 until next revision Education Solutions : v 2010 until 1 st March 2012 v 2011 from 1 st Dec until next revision Change : For countries other than Japan, you can choose one of the following from the Program Type drop down menu options: Corporate – v 2010 until next revision Government – v 2010 until next revision Education Solutions : v 2010 until 1 st March 2012 v 2011 from 1 st Dec until next revision

9. Change : In the Choose Offerings Tab: Enter the Qualifying Contract Number(s) in this field and click Validate. If the number is valid the grid below will appear. Change : In the Choose Offerings Tab: Enter the Qualifying Contract Number(s) in this field and click Validate. If the number is valid the grid below will appear.

10. Change : In the Summary Tab you can now see all the Qualifying Agreements present Change : In the Summary Tab you can now see all the Qualifying Agreements present

11. Change : In the Web Client, using the completed OVS Contract Package Details, the Qualifying Contracts details are displayed Change : In the Web Client, using the completed OVS Contract Package Details, the Qualifying Contracts details are displayed

12. Change : Dynamic Start Date text added Change : Dynamic Start Date text added

13. The options available here and further throughout the process of creating a contract package are dependent on the Country and model for the selected Partner. E.g. If a user selects an Australian partner, with the following: Program - Enterprise, Program Type – EAP/ECI, Version - 2011, Partner Type - Direct to Customer, then only Gov’t will be available to them. All other countries will see both Corporate and Gov’t options and will choose as applicable. The options available here and further throughout the process of creating a contract package are dependent on the Country and model for the selected Partner. E.g. If a user selects an Australian partner, with the following: Program - Enterprise, Program Type – EAP/ECI, Version - 2011, Partner Type - Direct to Customer, then only Gov’t will be available to them. All other countries will see both Corporate and Gov’t options and will choose as applicable.

14. Change : In the Choose Offerings tab, there is a new drop down menu for Customer Type. The Options available are Corporate and Government*. Change : In the Choose Offerings tab, there is a new drop down menu for Customer Type. The Options available are Corporate and Government*.

15. Change : In the Choose Offerings Tab: the Qualified Licenses and Qualified Users fields are mandatory. Both fields should be complete and a zero cannot be entered, the user should define the number of licenses (Devices) or Users and enter this number into both fields. If the Qualifying Contract has both counts they enter the applicable quantities into the appropriate field. The user must also enter the Qualifying Contract Number. Change : In the Choose Offerings Tab: the Qualified Licenses and Qualified Users fields are mandatory. Both fields should be complete and a zero cannot be entered, the user should define the number of licenses (Devices) or Users and enter this number into both fields. If the Qualifying Contract has both counts they enter the applicable quantities into the appropriate field. The user must also enter the Qualifying Contract Number.

16. Change : For Corporate in the Price Level Section EAP has one new Offering – Enterprise Systems For Government - Price Level Selection is not required. Change : For Corporate in the Price Level Section EAP has one new Offering – Enterprise Systems For Government - Price Level Selection is not required.

17. Change : For Corporate in the Price Level Section ECI has two new offerings – Enterprise Applications & Enterprise Systems For Government - Price Level Selection is not required. Change : For Corporate in the Price Level Section ECI has two new offerings – Enterprise Applications & Enterprise Systems For Government - Price Level Selection is not required.

18. Change : The Summary tab is updated to include all the new data inputted e.g. Offering Changes Change : The Summary tab is updated to include all the new data inputted e.g. Offering Changes

19. Change : In the Choose Media tab, there is a new section on Tax Information for US and Canada, with new fields for Estimated Tax Rate & County and a drop down menu for In City Limits. Change : In the Choose Media tab, there is a new section on Tax Information for US and Canada, with new fields for Estimated Tax Rate & County and a drop down menu for In City Limits. If the package is created prior to NQR and is signed by the customer and not by Microsoft, the fields are not mandatory and ignore the error message you will receive If the package is created prior to NQR and is not signed by the customer the fields are mandatory and will need to be competed

20. Note that this contract is version 2011 In some Agreement Refreshes, the MBSA does not get refreshed When new contracts are created, the Master and Enrollment may have a new Program Version and the MBSA would be an older version For AR 2011 the MBSA version is 2010

21. Changes: Now can see that MBSA is at Version 2010 whereas the overall program version is 2011 Changes: Now can see that MBSA is at Version 2010 whereas the overall program version is 2011 Using the Agreement number and search for this at the top left hand side of the page

22. © 2010 Microsoft Corporation. All rights reserved. The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication and is subject to change at any time without notice to you. This document and its contents are provided AS IS without warranty of any kind, and should not be interpreted as an offer or commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented. The information in this document represents the current view of Microsoft on the content. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, AS TO THE INFORMATION IN THIS DOCUMENT. The descriptions of other companies’ products in this document, if any, are provided only as a convenience to you. Any such references should not be considered an endorsement or support by Microsoft. Microsoft cannot guarantee their accuracy, and the products may change over time. Also, the descriptions are intended as brief highlights to aid understanding, rather than as thorough coverage. For authoritative descriptions of these products, please consult their respective manufacturers.