1. Opportunity Inc. One-Stop Workforce Center Client Services Orientation

2. Assistive Technology to Complete this Orientation is Available at our One-Stop Workforce Center. Circle East Office Building 861 Glenrock Road, Suite 100 Norfolk, VA 23502

3. What is Opportunity Inc.? Opportunity Inc. is your regional Workforce Board providing services, which help jobseekers like you to find employment with the skills you currently have or pay for training that could help you land that next job. Best of all, OppInc services are funded through the US Department of Labor Workforce Innovation and Opportunity Act (WIOA) so there is no charge to you for anything we provide. OppInc is a proud partner of eleVAte Virginia. Training services are delivered through OppInc One-Stop Workforce Centers, which are America’s Jobs Centers.

4. What is a One-Stop? One-Stop Workforce Centers, or simply "One- Stops" are places where you can access a full range of assistance in finding employment under one roof. One-Stops offer job listings; employment workshops; computer and internet access; career counseling; training referrals and scholarship funds; and similar employment-related services. Many services are available to anyone looking for a job while others have eligibility requirements.

5. OppInc One-Stop Services Career Services include basic assistance with no eligibility requirement as well as more hands-on assistance like working with a professional career developer. Some eligibility requirements apply for these more enhanced services. Training services include funding and support for skills training needed to find a job. Job Seekers can move from one level to the next or receive services from more than one level, depending on their needs.

6. OppInc One-Stop Services – Career Services Basic Career Services are available to all adults regardless of their current employment status, work history or special needs to help in self-directed job search activities. Services include: ▪ Employment Workshops ▪ Resume Writing and Interview Techniques ▪ Career Planning ▪ Job Search Strategies ▪ More: Click to Access the Workshop Calendar Click to Access the Workshop Calendar ▪ Access to the OppInc Resource Room, which is equipped with ▪ A full computer lab with internet access ▪ Laser printers, fax and copier ▪ Labor Market Information and Wage Data ▪ Self-assessment tools ▪ Job leads through a variety of channels, including the OppInc Jobs Board. Click to Access the Jobs Board Click to Access the Jobs Board ▪ On-site access to partner agencies for additional services (next slide). ▪ Current Labor Market Information (LMI) Click to Access LMI Click to Access LMI OppInc Jobs Board OppInc maintains relationships with many area businesses, which post their openings with us. OppInc staff work with clients to match them to jobs that best suit their skills and career goals. (Click Box to Minimize)

7. OppInc One-Stop Services - Career Services Enhanced Career services are provided eligible individuals who are having more difficulty obtaining employment or who are underemployed. Services Include: ▪ One-on-One Job Search Assistance with a career developer ▪ Development of Individual Employment Plan ▪ In-depth assessment and Career Guidance ▪ Resume Critique ▪ Mock Interviews ▪ How To Get A Job Workshop ▪ Job Offer Negotiation Techniques ▪ Job Networking Club ▪ Career Readiness Certification

8. Other One-Stop Partners In addition to Opportunity Inc. Career Services, the One-Stop hosts a variety of partner organizations that can provide further assistance depending on your needs. ▪ Virginia Employment Commission (VEC) ▪ Tidewater and Paul D. Camp Community Colleges ▪ Adult Continuing Education/Public Schools ▪ Department of Social Services (DSS) ▪ Department of Aging & Rehabilitative Services (DARS) ▪ Virginia Tidewater Consortium - Educational Opportunity Center (EOC) ▪ American Association of Retired Persons (AARP) Click for CAN Website Click for CAN Website ▪ Career Access Network, or CAN Career Centers. Click for CAN WebsiteClick for CAN Website

9. OppInc One-Stop Services - Training Training services are available to individuals who have: ▪ Met the eligibility requirement for intensive. ▪ Are in need of training services. ▪ Have the skills and qualifications to successfully complete the selected training program. Training services are provided through Individual Training Accounts. Clients receive a voucher worth up to $5,000 to purchase training from eligible training providers. Click here to access the list of eligible training providers and training programs of study Click here to access the list of eligible training providers and training programs of study Training funds are subject to availability.

10. Veterans Services ▪ The OppInc Veteran Career Center has staff dedicated to serving veterans, exiting military and spouses. ▪ Our team of former service members understand your needs and can help you reach your career goals. ▪ We can also connect you with other veteran programs and services.

11. Next Steps - Almost Done! ▪ You’ve finished the orientation material, there are just a few more steps before you can access services. ▪ Take survey to verify orientation completion ▪ Complete VA Workforce Connect Profile ▪ Complete Application for Services ▪ Schedule a visit to certify your eligibility ▪ Complete the brief survey, below. The survey lets us know you have completed orientation. ▪ Register with the Virginia Workforce Connection, if you have not already done so. Virginia Workforce Connection Individual Registration Page Virginia Workforce Connection Individual Registration Page

12. Next Steps OppInc. One-Stop Workforce Center Circle East Office Building 861 Glenrock Road, Suite 100 Norfolk, VA 23502 Phone: 757-461-7537 Fax: 757-461-6117 Suffolk Workforce Development Center 157 North Main Street Suffolk, VA 23434 Phone: 757-514-7737 Regional Workforce Development Center Paul D. Camp Community College 100 N. College Drive Franklin, VA 23851 Phone: 757-569-6070 If you are interested in enhanced Career Services and/or training, continue to the next page.enhanced Career Services training Congratulations ! You are ready to access Career Services at an OppInc One Stop Center.Career Services

13. Next Steps - Almost Done! ▪ Complete OppInc Application for Services. You can complete all necessary paperwork at the OppInc One-Stop Workforce Center. However, preparing the application ahead of time will speed your application processing. OppInc Application (Common Intake Form) OppInc Application (Common Intake Form) Follow-Up Agreement Form Follow-Up Agreement Form ▪ Visit a One-Stop Workforce Center to review and submit your application. ▪ Walk in times for review are Monday through Friday from 8:30am to 11:30pm and 1:00pm to 4:00pm ▪ While at the One-Stop, schedule an appointment for eligibility certification. Paperwork to bring if qualifying as a: ▪ Dislocated Worker Dislocated Worker Dislocated Worker ▪ Other Adult General WIA Eligibility Criteria – Dislocated Worker At least 18 years old U.S. Citizen or eligible to work in the U.S. Registered for Selective Service (Males born on or after January 1, 1960) Be in need of more intensive services based on initial assessment AND: Qualifies for Unemployment Insurance (UI) and is unlikely to return to previous occupation, OR Worked at a facility that permanently closed or had a substantial lay-off, OR Is a Displaced Homemaker, OR Was self-employed and became unemployed as a result of economic conditions in the Community (Click Box to Minimize) General WIA Eligibility Criteria – Adult Worker At least 18 years old U.S. Citizen or eligible to work in the U.S. Registered for Selective Service (Males born on or after January 1, 1960) Be in need of more intensive services based on initial assessment AND: Fall into one of the following categories: Unemployed Employed with Family Income below the Self-Sufficiency Guideline (Click Box to Minimize)

14. Finished! Still have questions? Frequently Asked Questions Frequently Asked Questions Check out these Frequently Asked QuestionsFrequently Asked Questions OR Contact: OppInc. One-Stop Workforce Center Circle East Office Building 861 Glenrock Road, Suite 100 Norfolk, VA 23502 Phone: 757-461-7537 Fax: 757-461-6117 Rev.08182015