1. Richard Walker, University of York Jebar Ahmed, University of Huddersfield Julie Voce, Imperial College London ALT-C 2012 11-13 September 2012

2. About the Survey National survey, undertaken by UCISA, with financial support from the JISC & backing from HeLF into matters relating to Technology Enhanced Learning (TEL). Questionnaire sent to HE institutions across the UK: - completed Jan – Mar 2012 Builds upon similar surveys conducted in 2001, 2003, 2005, 2008 and 2010. At each stage a longitudinal analysis was undertaken. 2010 and 2012 surveys also include case studies to support the report, enabling investigation of themes such as QA & TEL governance.

3. The 2012 Survey 98 responses from 165 HE institutions (Response rate 59%) Good spread of responses across the UK (by country, by mission group and by type of institution, i.e. Pre-92, Post-92 and HE Colleges) Sent out to institutional Heads of e-Learning in January 2012 Not getting same cohort each time; but results do show consistency

4. Survey themes 1. Drivers for TEL 2. Strategies influencing TEL 3. TEL tools 4. Supporting TEL 5. Outsourcing support and provision 6. Future challenges

5. Drivers for TEL Top ranked drivers (2003 – 2012) 1. Enhancing the quality of learning and teaching 2. Meeting student expectations 3. Improving access to learning for students off-campus Achieving cost & efficiency savings remains one of lowest ranked drivers (18/22), along with formation of partnerships (20 th) & collaborative course developments with other institutions (22 nd ). Encouraging TEL development 1. Availability of TEL support staff 2. Central university & departmental senior management support Access to tools (2 nd in 2010) & availability of local champions (1 st in 2008 & 2003) no longer leading encouragers for TEL development.

6. Barriers to future development Lack of time (still the most significant barrier) Longitudinal view of the top 7 of 16 rankings Barriers – lack of…20122010200820052003 Time11112 Money22321 Departmental/school culture3---- Recognition for career development 4464- Academic staff knowledge53274 Academic staff commitment65--- Incentives76858=

7. Strategies influencing TEL There is a high level of agreement across the sector (72%) that strategies are influencing TEL implementation. Internal strategies Almost all respondents (93%) identified their Teaching and Learning strategy as a key influence on TEL development The biggest change since 2008 has been the declining role of e- learning strategies (down from 76% to 43%). An emerging trend for 2012 is the embedding of TEL concerns within Corporate strategies – most evident in Post-92 institutions (84%) External strategies Those from the National Funding Councils and JISC remain highly influential across the HE sector.

8. TEL tools - centrally supported Tool201220102008 VLE100%96% Other tools Plagiarism detection92% - E-submission87%89%- E-assessment79%80%77% E-portfolio76%72%64% Wiki74%75%72% Blog72%74%68% Podcasting62%69% Document sharing & lecture capture (51%) are emerging areas for TEL support.

9. TEL tools – not centrally supported Tool201220102008 Social networking73%81%- Blog60%59%46% Document sharing52%-- Social bookmarking40%48%30% Wiki36%51%34% E-assessment23%27%26% E-portfolio23%25%11% Podcasting22%41%31% VLE21%23%26% Lecture capture20%--

10. TEL tools – VLEs Institutional VLE 88% of respondents use either Blackboard or Moodle as their main institutional platform. Blackboard Learn remains the leading enterprise solution (39%); Moodle has increased in usage (up from 11% in 2008 to 31% in 2012). Overall VLE use Moodle is the most commonly used VLE platform (58%); Blackboard Learn is 38%. Negligible use of other open source & commercial solutions: e.g. Sharepoint (6%); Sakai (3%) 20% of institutions are using hosted services for their VLE provision.

11. Services optimised for mobile devices Service2012 Access to library services37% Access to email35% Access to course announcements31% Access to timetabling information26% Access to course materials & learning resources21% Access to personal calendars21% Access to communication tools20%

12. Disciplines and their use of TEL MoreLess

13. Support for TEL Different types of unit delivering TEL support: IT, Educational Development Units, Learning Technology Units. Central and/or departmental/school support Economic climate affected TEL support: 44% report a reduction of staff 22% report restructure of departments Positive about future as 46% anticipate increase in staff

14. Outsourcing Support Provision Top 3 outsourced support: Student email (67%) VLE (36%) Staff email (33%) Slightly more respondents outsource only out of hours than within working hours. 42% considering outsourcing support for the VLE Top 3 outsourced services: Student Email (66%) VLE (28%) Staff Email (19%) 56% of respondents considering outsourcing VLE provision

15. Demands on support 201220102008 Mobile technologies59%23%26% E-assessment31%23%14% Lecture capture22%16%11% Change of VLE13%8%4% Multimedia12%23%26% E-portfolio11%15%12% Podcasting has reduced from 23% in 2008 to 0% in 2012 Web 2.0 also becoming less of a concern having been top demand in 2010 (30%), now only 8%.

16. Challenges over next 2-3 years 201220102008 Mobile technologies26%6%5% Staff development18%36%49% E-assessment15%16%7% Legal/policy issues14%9%- Lack of support staff/relevant skills11%- Managing/meeting expectations10%5%8% Managing multimedia10%4%-...

17. Accessing the Report The 2012 Survey report is now available on the UCISA website at: http://www.ucisa.ac.uk/bestpractice/surveys/tel.aspx http://www.ucisa.ac.uk/bestpractice/surveys/tel.aspx Case studies of institutional TEL developments will be published in a companion report, targeted for publication by the end of the year. Comparative analysis is planned with the Irish Learning Technology Association (Autumn 2012). Feedback on the Report (question-set and findings) would be greatly appreciated to inform future surveys.