1. Training and development THE TIMES 100

2. Training and development Training provides work-related education which helps employees to acquire the knowledge and skills needed to carry out their jobs Development helps workers develop and broaden their capabilities to assist their career progress.

3. THE TIMES 100 Importance of T&D A well trained workforce leads to: Greater productivity Good quality products and services More motivated staff Lower labour turnover and absenteeism Greater ability to deal with change More flexibility

4. THE TIMES 100 Training needs analysis (TNA) Training needs analysis is the assessment of the training requirements of individual employees or groups of workers that are needed to allow an organisation to perform effectively.

5. THE TIMES 100 Induction training Induction training is given to new workers to prepare them for their new roles. It helps workers to settle in and usually includes: Health and safety training A tour of the workplace and opportunity to meet fellow workers Information about the values and expectations of the organisation Discussion about employment issues Role-specific training

6. THE TIMES 100 On-the-job training This is carried out in the workplace and is related to an employee’s specific job role. The three main methods of on-the-job training are: Observation Coaching Mentoring

7. THE TIMES 100 On-the-job training AdvantagesDisadvantages  Often cheaper than off-the- job training  Good transfer of learning  Workers may feel more comfortable training in familiar surroundings with people they know  Employees are still productive while training  Employers may have more control over the training  Training is usually not provided by professional trainers but by co-workers who:  may be unskilled at providing training  may not be given enough time to carry out training effectively  may pass on bad habits

8. THE TIMES 100 Off-the-job training Off-the-job training is carried out away from the workplace. Types of off-the-job training include: Day release courses at college Evening classes Events at specialist training firms

9. THE TIMES 100 Off-the-job training  AdvantagesDisadvantages  Professional trainers and specialist training facilities are used  No distractions from the workplace  Provides an opportunity for networking  Can be very expensive in terms of fees, transport, materials, accommodation and time out of work  Transfer of learning back to the workplace may not be high  Training may lack relevance to the trainee’s job

10. THE TIMES 100 Costs and benefits of T&D Benefits of trainingCosts of training Increased revenues as quality, service and reputation improve Lower costs as the workforce is more efficient, there is less wastage and labour turnover is lower The workforce becomes more flexible Workers feel more valued and motivated Workers have better job prospects and job security  Financial costs for training providers, expenses, administration and time out of work  Disruption to production when training takes place  The possibility that other firms will ‘poach’ staff when they are well trained

11. Training & development in context

12. THE TIMES 100 Training needs analysis and NDA What skills shortages did NDA identify when carrying out its training needs analysis? Use the NDA case study to help you

13. THE TIMES 100 Training and development initiatives Give examples of training and development initiatives that have been developed by NDA Use the NDA case study to help you

14. THE TIMES 100 On-the-job training Every employee at NDA has a Personal Development Plan. What is a personal development plan and how is it used at NDA? Use the NDA case study to help you

15. THE TIMES 100 Graduate programmes NDA has a nuclear graduates programme. What does this provide? Use the case study to help you

16. THE TIMES 100 Useful resources Training and development lesson suggestions and activities NDA case study NDA website