1. Going Mobile Thom Robbins Thomasr@kentico.com Twitter: @trobbins

2. Agenda The mobile marketplace A mobile attack plan It’s all about the content Mobile best practices

3. Mobile opportunity – Data and Hype Expected 9% growth in 2010 Estimated 2 Billion cell phones worldwide (hand me downs included) 93% of US adults own a cell phone (ubiquitous technology) YouTube accounts for 36% of total video traffic on mobile networks worldwide 1.6 Billion purchased from mobile devices in 2009 (increasing buyer confidence) 7.5% of the top 500 online retailers have a mobile website/iPhone app Mobile advertising spending will surpass 6.5 billion in 2012 Users average 13 hours online total per week, up from 7 hours in 2002 (Ruder Finn report – Americans spend 3 hours using the mobile web) “Desktops will be irrelevant in 3 years time” John Herlihy – Google

4. What are people doing? Mobile users are opportunistic! 91% of mobile consumers use the Internet to socialize (compared to 79% of desktop users) 45% engage with social networks 62% use mobile for instant messaging 40% read content Mobile users watch videos (dominate traffic form) Mobile users are more likely to research subjects Men are more likely to use mobile as an ‘escape’ (Not me of course!)

5. Top selling phones in 2010 Reflects more than 50 countries across six continents mobile phone sales (not all inclusive list!) – 1. (2) Nokia 3720 Classic 2. (1) Apple iPhone 3G 3. (3) HTC HD2 4. (-)HTC Desire 5. (-)Sony Ericsson XPERIA X10 6. (-)Nokia 2730 Classic 7. (10) Samsung B2100 8. (-)Sony Ericsson Vivaz 9. (5) Nokia E52 10. (-)HTC Legend Note: () = last month rankings

6. Pulling it together The Device Web browsers Constrained browsers Proxy browsers Limited controls Limited screen size Limited memory and bandwidth Limited typography Limited color palette The Environment Variable accoustics Variable lighting Variable mobile coverage The Audience Looking for answers (SEO is important) Looking for local answers Looking for local answers now Ready to pay for local answers now

7. A pause for marketers Three things to consider when developing your mobile strategy – Are you building only a lead generation strategy? Mobile strategies shouldn’t always be about lead generation. The form factor makes it extremely hard to perform extensive lead generation for marketing. The mobile platform does serve well for furthering existing customer relationships – Have you clearly defined your objectives? Like any marketing and development strategy what are your key objectives? What is your audience demographics? These are important parts of developing an effective mobile strategy. – Have you defined accurate measures? Like any marketing strategy defining accurate measures is extremely important. Unlike other marketing strategies small devices have limited capabilities and you always need to be careful with increasing bandwidth.

8. A mobile attack plan Provide a mobile alternative Build a device specific application

9. Provide a Mobile Alternative Guiding principles: Alternate design and layout Tactic: Kentico redirection web part Tactic: Kentico CMS API Tactic:.NET API Simplify user input Tactic: Simpler design Reduced requests Tactic: Windows Communication Foundation (WCF) Adaptive design Design adapts to mobile environment Battery warnings Lost connection Linked phone calls (it is a phone!) Graceful degradation Notify user when personal info is selected If denied a request degrade slowly No clutter CSS Flow based layouts

10. Check out the Mobile sample site Site home page contains redirection to /Mobile Dedicated CSS stylesheet (Corporate Site – Mobile) /Mobile node – Works as a master page for the mobile section – No template inheritance from main site Sections available – Home – redirected page with a Repeater dynamically loading content from the Editable region on the main Home page – News – Repeater displaying news with a transformation – Articles – Dedicated mobile section and content is not shared – About us – Two editable text web parts only in Mobile section

11. How does it work? First Place Mobile device redirection web part on page Second Set Redirection URL Third Break inheritance Create stylesheet Captures HTTP request

12. Extending redirection – device targeting Check for iPhone CMS.GlobalHelper Exploit the ASP.NET Request object (Request.UserAgent) iPhone User Agent Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_2 like Mac OS X; en- us)AppleWebKit/531.21.10 (KHTML, like Gecko) Version/4.0.4 Mobile/7B334b Safari/531.21.10 Best Practice Tip Browser must report as mobile Check for Andriod Check for iPad

13. 5 minute mobile makeover - CSS patterns Common design pattern (Eliminate clutter) – single-column, fluid width, three main sections: header, main content and footer Tab-based navigation, tabbed links with relative width and horizontal menu Don’t forget smaller form factors! Modify Stylesheet Best Practice Tip

14. Build a Device Specific Applications Tap into native application integration – Caters to occasionally connected devices – Caters to device features – Marketplaces (fame, fortune and exposure) – Tools: Appcelerator Titanium – Tools: MobiOne – Tools: Visual Studio

15. IT’S ALL ABOUT THE CONTENT! AKA: I SEE DATA! API Layer MobilePCMobileiPad Kentico CMSWW Data

16. Exposing content (Approach 1) REST What is REST? – REST stands for Representation State Transfer – Conceived in 2000 as a doctoral dissertation by Roy Fielding (a principal author of HTTP protocol) – REST is about accessing resources through a universal interface (web browser) – RESTful URLs are addressable http://www.mysite.com/Products/Item300 Why REST? – Leverages scalability of the Web – Site scalability through caching and session state – Easier URLs – Simplifies SEO – Consistency with the design of the World Wide Web – Can leverage generic client components (ex. jQuery controls) and dev skills Why not REST? – If you need advanced collaboration between applications like distributed transactions (WS-*) – If you need to use a protocol other than HTTP REST is an architectural style, not a specification!

17. Bit.ly Restful Example - simple protected void bGetInfo_Click(object sender, EventArgs e) { string apiKey = "&apiKey=APIkey"; string loginKey="&login=rusername"; //encode the string string shortUrl =shorturl"&shortUrl= "+ Server.HtmlEncode(txtURL.Text); // Format for string sent is - http://api.bit.ly/v3/clicks?&shortUrl=http%3A%2F%2Fbit.ly%2FavNcS4&login=login&apiKey=key&for mat=xml // URL must be encoded WebRequest req = WebRequest.Create("http://api.bit.ly/v3/clicks?" + shortUrl + apiKey + loginKey); WebResponse resp = req.GetResponse(); Stream stream =resp.GetResponseStream(); StreamReader sr = new StreamReader(stream); String s=sr.ReadToEnd(); txtInfo.Text=s; } WebRequest WebResponse

18. Unifying all the options (Approach 2) - WCF Up front work is required! Wow! Look at all the options in WCF!

19. WCF – Unified programming model Interop with other Platforms & WS-* ASMX & WSE Attribute-BasedProgramming Enterprise Services REST / HTTP Programming HTTP Services Message-OrientedProgramming System.Messaging Extensibility Location transparency.NET Remoting

20. WCF ABC (Address, Binding, Contract) ClientService Message AddressBindingContract (Where)(How)(What) Endpoint ABCABC Endpoints ABC

21. webHttpBinding New “web-friendly” WCF Binding in Fx 3.5 – Allows for the development of RESTful services – Does not use SOAP envelopes – HTTP and HTTPS Transports Only Supports several wire formats: – XML – JSON – Binary (streams)

22. WebServiceHost Specialized SerivceHost for RESTful services – Eliminates need for lots of configuration – Automatically configures address, binding, contract Optimized for single-endpoint services Use from.svc file: <%@ ServiceHost Language="C#" Debug="true" Service="Caching1.FeedService" Factory=“System.ServiceModel.Activation.WebServiceHostFactory” %> "%>

23. [WebGet] And [WebInvoke] Binds a WCF operation to URI space and HTTP method Indicate the HTTP Method for the operation – WebGet – Don’t make me write it – WebInvoke – All verbs other than GET (Method parameter takes in the name of the Verb) Other Parameters – BodyStyle – Indicates whether the Request/ Response are wrapped or not – RequestFormat – Json or Xml – ResponseFormat – Json or Xml – UriTemplate – Rich binding to URI

24. UriTemplate String that allows you to define the structure of the URI, as well as to define “Holes” – The “Holes” are variables – You Bind the template with parameters to fill the holes {productId} hole / variable gets bound to productId parameter in operation [OperationContract] [WebGet(UriTemplate=“product/{productId}")] Product GetProduct(int productId); Variable

25. Mobile site best practices Organize navigation logically for mobile users – Put navigation buttons below content to avoid scrolling – Place popular buttons first – Make word links shorter for space – Use optimized heading tags Keep information three clicks from home page Degrade application gracefully Allow social bookmarking and tagging functionality Avoid pop ups Submit a separate site map to Google Run a mobile site back link campaign

26. Things to avoid.. Flash (Depending on device) Frames Cookies (many newer devices will support) User tables sparingly Nested tables Absolute measures (100px wide can be half the screen) Using a lot of fonts

27. Tips for images Images must be small – Saving a 3 color file into a 256 color indexed GIF increases size – Photoshop has a nice option to reduce this (Image mode – indexed and then choose web colors) Images must download quickly – Beware of clutter factor Don’t put large images at the top of the page – It’s annoying to have to wait – Exception: Photo gallery

28. Additional Information Did you get your poster? Best samples are in your project! Don’t forget to attend the API session tomorrow Documentation - http://devnet.kentico.com/Documentation.aspx Code Snippet Library - http://devnet.kentico.com/Blogs/Thomas-Robbins.aspx Marketplace - http://devnet.kentico.com/Marketplace.aspx