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www.ntt.com 1 © NTT Communications NTT Com Thailand How NTT Services Improve Your Business? May 17, 2013 Prasong R. firstname.lastname@example.org
www.ntt.com 2 © NTT Communications ■ Local Telco ■ Mobile ■ System Integration NTT AmericaNTT Europe NTT Australia NTT Com Asia NTT Indonesia NTT Korea NTT Taiwan NTT do Brazil NTT Singapore NTT MSC HKNet StarHub BNTESNTEPLDT GDS 100% subsidiaries partners NTT Com (Vietnam) 100% 66.6% 54.2% NTT Com India ■ International/domestic long distance services ■ IP services (IP Backbone, IP-VPN, iDC, ISP) ■ Systems integration NTT Com China VERIO NTT E Online NTT MCL NTT Com Russia NTT Com Philippines NTT CA (Guangzhou) NTT Com (Thailand) DOCOMO InterTouch Mobile Innovation InterTouch NTT DATA (Thailand) Emerio (Thailand) Dimension Data (Thailand) NTT group in Thailand ■ Local Telco ■ System Integration 100% NTT Group Family
www.ntt.com 3 © NTT Communications 3 NTT in Fortune Global 500 Rank 29 Rank 32 Rank 50 Rank 81 Rank 82 Rank 220 Rank 253
www.ntt.com 4 © NTT Communications 4 Best Asian Telecom Carrier Best Cloud-Based Service Past achievements of NTT Communications - Telecom Asia Awards 2011 : Best International Wholesale Carrier - Telecom Asia Awards 2008: Best Wholesaler Carrier - Telecom Asia Awards 2005: Best Asian Telecom Carrier - WCA 2005: Best Customer Care - WCA 2004: Best Global Carrier, Best New Service (for IPv6/IPv4 dual service) Telecom Asia Awards 2013 Results NTT Com was named Best Asian Telecom Carrier, the top prize at Telecom Asia Awards 2013, based on high evaluations of its innovation, financial performance, market leadership and socially responsible activities. The Best Cloud-Based Service prize recognizes the NTT Com cloud service’s outstanding performance, high user evaluation and application of advanced technology. NTT Com launched the world’s first enterprise cloud service to deploy network virtualization technology, earning the company especially high marks for innovation.
www.ntt.com 5 © NTT Communications Towards “Global Total ICT Solution Provider” by IaaS ＋ group companies / partners “SaaS = Solution as a Service” Provider Security IT Outsource Group companies IaaS （ Components of NTT’s Infrastructure ） Global Total ICT Solution Provider Managed Solution Application DC Hosting Network UCaaS Arcstar Unified Communication Service Global SaaS (“Solution as a Service”) Provider One Stop Shop – Global ICT Solution Provider
www.ntt.com 6 © NTT Communications NTT Communications (Thailand) Co., Ltd. Offices 1. Bangkok Office （Bangkok） 2. Amata Nakorn Office （Amata Nakorn Industrial Estate） 3. Ayuttaya Office （Rojana Industrial Estate） 4. Datacenter＋NW Operation Center （Bangkok） 5. Phnom Penh Branch （Cambodia） 6. Vientiane Office （Lao） 7. Yangon Office （Myanmar） **Launch within 2012 Staffs 230 Staffs （As of August 2011) EstablishedYear 1993~ Clients 500 Companies (Japanese & Multinational Companies) PresidentTsuyoshi Kawashima From Bangkok Office（By car) ・Datacenter30 mins ・Amata Nakorn Office50 mins ・Ayuttaya Office70 mins Bangkok Office Offices in Thailand Ayuttaya Office Datacenter Amata Nakorn Office NTT Com Thailand Summary [ Main Services ] Arcstar Global IP Network Digipath (ISP) Data Center Domestic Network Enterprise Cloud Services System Integration (SI) Network Integration (NI)
www.ntt.com 7 © NTT Communications Vientiane Yangon 2010.7 Office Open Within 2012 Office Open 2011.10 Office Open Bangkok Phnom Penh Hanoi GDS (DC) Ho-Chi-Minh Great Mekong Sub-Region： An idea of unified economic zone formed by Thailand, Cambodia, Laos, Myanmar, Vietnam, and the Yunnan Province of China. The Economic Corridor Developments have strengthen ties between the countries. Thailand +1： 7,000 Japanese Companies in Thailand consider Cambodia, Laos and Myanmar as the next market. Business Expansions from Thailand to GMS
www.ntt.com 8 © NTT Communications Copyright © 2011 NTT Communications Corporation. All Rights Reserved. 8 NTTCom(Thailand) Service Image Customer’s site Thai Domestic MPLS/Metro Ethernet Internet On Promises NTTCom(Thailand) Data Center Private Cloud NTTCom Other service Application Integration Mail hosting System Integration Maintenance Global Network Collocation Network Integration Customer’s site monitoring Cloud Platform Customer’s site NTTCom Data Center Worldwide Data Center Global IP Network Domestic Networks Digipath System Integration Arcstar Enterprise Cloud
www.ntt.com 9 © NTT Communications Arcstar Services
www.ntt.com 10 © NTT Communications 10 Global Private Network Service “Arcstar” Arcstar™ Global Private Network Arcstar™ Global Private Network Global Service Delivery in 159 countries and regions Secured, high quality closed network Complete redundancy by securing multiple submarine cables and routes Double triangles in Asia-Pacific A ladder network connecting Japan, the US, and Europe Full ring connecting European countries Connection to Bangkok node
www.ntt.com 11 © NTT Communications Copyright © 2012 NTT Communications Co., Ltd. All Rights Reserved. Today’s Requirements towards Network Services Network is “Must” to Connect “Seamlessly” to Cloud Environment where information and applications reside: Problems for Multi-national companies Service quality differs by country and the most suitable network needs to be designed by country. High network availability needs to be assured for connecting to Cloud to secure business continuity Requirements for network Integrated and seamless voice communication is required as well as network. Shortage of IT resources familiar with local ICT environments in overseas offices Requirement 2 ： Reliability Ensure network reliability by auto-rerouting and redundant backbone Requirement 4 ： Scalability Realize same work environment all over the world by Unified communication service Requirement 1 ： Simplicity Simplify network design process and shorten lead time to implement network Requirement 3 ： Easy operation Single contact point and one-stop operation Easy to manage network by customer portal
www.ntt.com 12 © NTT Communications Reference: Universal ONE (Service Features Overview) NTT Com Operation Center Global one-stop total operation include ordering and maintenance available in English as well as Japanese through a dedicated web portal. Business Grade Light Grade Economy Grade EMEA APAC (Japan included) America Redundant access lines secure reliable connectivity to cloud services Four grades of service meet customers’ various requirements for quality and cost Arcstar Unified Communications as a Service Highly reliable network reaching 159 countries with one-stop operation NTT Communications Customer Portal *Language: Japanese and English Cloud-optimized network integrated with NTT Com’s BizCITY cloud-based applications and Arcstar UCaaS for seamless communication. Premium Grade Arcstar Universal One ※ EMEA ： Europe, the Middle East and Africa ※ APAC ： Asia-Pacific
www.ntt.com 13 © NTT Communications 13 NTT Com Affiliates & Rep. Office Partial Ownership Partner Carrier POP Operation Center NTT Australia PT.NTT Indonesia INDOSAT NTT Taiwan CHT-I NTT Korea Korea Telecom NTT Com Asia (Hong Kong) HK Net NTT Com India (Mumbai) NTT Communications Corporation NTT Com China (Dalian) BNTE (Dalian) NTT Com China (Beijing) BNTE (Beijing) NTT Com Rep Office China Telecom CU CPC net NTT Com China (Shanghai ） SNTE (Shanghai) NTT Com Rep Office SNTE (Suzhou) NTT Com Asia (Guangzhou) NTT Communications Vietnam (Hanoi) NTT Communications Vietnam (Ho Chi Minh) VDC NTTCom Philippines (Manila ） PLDT CAT, Jastel NTT Com India (Bangalore) NTT MSC (Kuala Lumpur) Telekom Malaysia NTT Singapore StarHub NTT Com India (New Delhi) Tata Communications Melbourne NTT Com China (Tianjing) NTTCom India (Chennai ) Sydney Strong Asia-Pacific Footprint NTT Com Thailand
www.ntt.com 14 © NTT Communications Arcstar emphasizes customer satisfaction. The Network Operation Center (NOC) monitors the entire network 24 hours a day, 365 days a year. Moreover, Arcstar provides perfect backup for outages. - monitors and maintains customers’ networks from one end to the other (from customer’s equipment to the node-to-node circuit) - switches the cable to a backup route as soon as an outage occurs - provides on-site maintenance services through local Arcstar group carriers Customer Premise Network Operation Center (NOC) Network Operation Center (NOC) NTT Com Japan Japan Thailand Thailand (Backup Route) On-site maintenance command Node-to-Node Circuit (Backup Route) Immediate switch Terminal Switch Terminal Node DSU On-site maintenance Remote Monitoring Remote Monitoring Remote Monitoring Remote Monitoring Immediate switch Immediate switch On-site maintenance On-site maintenance command ThailandJapan Global IP-VPN (MPLS) 24x7x365 supporting by NOC
www.ntt.com 15 © NTT Communications NTT Communications provide one-stop service worldwide. One-Stop Service # Customer can choose their suitable contract, and billing flow as one-stop, or separate case also. One-stop billing One-stop solution One-stop maintenance ・ Single Billing or separate Billing ・ Multiple currencies of payment ・ Maintenance ・ Operating ・ Help Desk ・ Trouble ticketing ・ Security （ FW/VPN/IDS, etc ） ・ Monitor and operate including NW equipment/server ・ Web Monitoring report One-stop shopping ・ Service order, contract ・ Global account team One-stop network ・ Application integrate （ Voice ・ Video ・ Data etc ） ・ Domestic ‐ International seamless IP-VPN
www.ntt.com 16 © NTT Communications 16 Asia China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam, Bangladesh, Brunei, Cambodia, Laos, Macau, Mongolia, Nepal, Pakistan, Sri Lanka Oceania Australia, Cook Islands, Fiji, French Polynesia, New Caledonia, New Zealand, Niue, Papua New Guinea, Samoa, Solomon Islands, Tonga, Vanuatu, Antarctica Europe France, Germany, Italy, Netherlands, United Kingdom, Albania, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech, Denmark, Estonia, Finland, Georgia, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Moldova, Monaco, Montenegro, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, Middle East & the rest United Arab Emirates, Bahrain, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Syrian, Turkey, Afghanistan, Azerbaijan, Kazakhstan, Kyrgyzstan, Uzbekistan America United States, Brazil, Argentine, Bahamas, Barbados, Belize, Bolivia, Chile, Colombia, Costa Rica, Dominican, Ecuador, El Salvador, French Guyana, Grenada, Guadeloupe, Guatemala, Honduras, Jamaica, Martinique, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Trinidad and Tobago,, Uruguay, Venezuela, Canada, Africa Algeria, Benin, Botswana, Burkina Faso, Cameroon, Central African Republic, Chad, Congo, Cote d'Ivoire, Egypt, Ethiopia, Gabon, Gambia, Ghana, Kenya, Liberia, Madagascar, Malawi, Mali, Mauritania, Morocco, Mozambique, Namibia, Niger, Nigeria, Reunion, Senegal, South Africa, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe NTT Communications’ IP-VPN Covers 159 countries/areas Arcstar IP-VPN Service Coverage
www.ntt.com 17 © NTT Communications Global IP Services
www.ntt.com 18 © NTT Communications Page 18 Wholesale ISP Ranking Source: Renesys Corporation Ｊａｎ 2013Renesys Corporation Global Asia North AmericaEurope Only Global Tier-1 Provider in Asia Asia No.1Worldwide No.2
www.ntt.com 19 © NTT Communications Top 10 Asian IP Transit Providers
www.ntt.com 20 © NTT Communications Global IP Network
www.ntt.com 21 © NTT Communications ISP Services
www.ntt.com 22 © NTT Communications NTT Com Thailand Internet Service 22 Digi-Path Digi-Path is a high-quality and reliable Internet service for corporate customers, Which offer unlimited access at speeds starting from 1Mbps Digi-Path Digi-Path are authorized as “Type-1” ISP by National Telecommunications Committee, Thailand Japan Direct Fastest Internet Access via NTT’s Global IP Transit (Digi-Path Premier) Multi-Language Thai / English / Japanese are available Enterprise Class Service Corporate User only
www.ntt.com 23 © NTT Communications Digi-Path (Better Routes to Japan) 23
www.ntt.com 24 © NTT Communications 24 Stability towards Disaster Week 38 Week 37Week 36 Week 38 Week 37Week 36 Taiwan Eq 2007 Sep 7 1 1 2 23 3 Via Other Local ISPs Via NTT’s backbone Stableness after trouble Other :Fluctuation range is wide NTT.net : Stable Recent average latency Other :300m sec NTT.net :120m sec Recovery Time Other :almost 4-5days NTT.net:almost 2days 1 2 3
www.ntt.com 25 © NTT Communications Data Center Services
www.ntt.com 26 © NTT Communications Thailand iDC Location Nation Tower Bangna ・ 10Km From New Bangkok International Airport (Suvarnabhumi) ・ Located 20 km. from CBD (Silom) Thailand Bangna DC CBD (SILOM AREA) Map source: Google ・ Facility Designed and Built to Enable World Class Data Center Service ・ “Carrier free” DC to Offer Flexible Choice of Network Providers ・ Dedicated Secured Space in DC to Meet Security Requirements ・ NTT Origin Operation to Warrant Service Quality Overview Copyright © 2011 NTT Communications Co., Ltd. All Rights Reserved.
www.ntt.com 27 © NTT Communications 27 NTT iDC: Co-location & Hosting Service DC / Co-location Full-scale preparations for power outage and fire disaster. Green data center equipped with efficient cooling facilities. Security system installing the latest authentication methods. 24 ⁄ 7 operation and maintenance system System redundancy in power supply, air conditioning and network. Stable network achieved by using backbones and access lines from multiple carriers Quality is certified by NTT Communications Data Center standards
www.ntt.com 28 © NTT Communications 28 CCTV surveillance camera installed in common areas, such as entrance lobby, corridors and every row in the colocation area 24 hours non-stop recording Keep CCTV record log for 30 days 24x7 resident security guard locates in the building Bio-matrix Access System “Palm Vein” Thailand’s first implementation of biometric palm vain authentication access system with high accuracy. Only authorized representatives are granted access into data center, as recorded in “Data Center Authorized User Registration” FM200 Gas Based Suppression System for the primary protection Intelligent Smoke Detector installed both at the ceiling and underneath the floor VIEW (Very Intelligent Early Warning) Fire Detector System Operation & Management Access Policy Fire Prevention & Alarm NTT iDC: Co-location & Hosting Service
www.ntt.com 29 © NTT Communications 29 iDC Specification Performance StandardsTier IVBangna DC 2nd FloorBangna DC 3rd Floor System Component Redundancy Minimum of N+1 UPS: 2N Generator set: N+2 Precision Air-con: N+2 UPS: 2N Generator set: N+1 Precision Air-con: N+1 Initial Build-out gross watts/ sq ft.50-80100 watts /sq ft.55 watts /sq ft. Ultimate gross-watts / sq ft.150+160 watts /sq ft.110 watts / sq ft. Raised floor height30-36 inch32 inch (80cm)24-30 inch (50cm) Floor loading pound / sq ft.150+440 pound/sq ft. or 2,000kg/sqm300 pound/sq ft. or 1,500kg/sqm Distribution Path (Electricity system) 2 Active2 Simultaneously Active2N Site Availability (SLA)99.99% 99.95% Performance StandardsBangna DC 2nd FloorBangna DC 3rd Floor Humidity / Temperature monitored at every row YesNo (2-point) Pre-action Dry SprinklerYesNo Full Rack Specification47U42U
www.ntt.com 30 © NTT Communications 30 Facility Designed and Built to Enable World Class Data Center Service - Ready equipped fully duplicated power distribution / generator / UPS - Fully utilized live load on DC floor (2,000Kg per sqm.) - Ready equipped air conditioning / fire detection / fire prevention system “Carrier free” DC to Offer Flexible Choice of Network Providers - UIH / CAT / True / Symphony / TOT / SBN are ready for leased circuit - NTTCT’s Premium Internet Service “Digi-Path”: Internet Connectivity service is available - Direct connection to “Arcstar” from global IP-VPN connection node inside DC Dedicated Secured Space in DC to Meet Security Requirements - Un-seeable private area - “Palm Vein” door access control system NTT Operation to Warrant Service Quality - 24-hour stationed engineers - Multi-language Thai/English/Japanese support - Proactive network monitoring is available NTT iDC: Key highlights Benefits
www.ntt.com 31 © NTT Communications 31 NTT iDC: Co-location & Hosting Service
www.ntt.com 32 © NTT Communications Domestic Network Services
www.ntt.com 33 © NTT Communications Internet HQ Branch A Branch B Branch C ISP Self Monitoring : Lots of workload HQ as a center : Single point of failure Single Access Line : High possibility to fail Branch C Domestic Network Services Branch C Internet HQ Branch A Branch B NOC (Monitoring) NTTCT Data Center NTTCT NOC NTTCT NOC will monitor, create report. NTTCT DC as a center : High reliability Dual Access Lines Carrier A MPLS Carrier B MPLS
www.ntt.com 34 © NTT Communications Enterprise Cloud Services
www.ntt.com 35 © NTT Communications Network Connection Network Resource VPNInternet vFirewallvLoad Balancer Computer Resource CPUMemory HDD Internet VPN Web/Mail/DNS Internal systemShared serverFile Server (2)Cost Optimization through minimal resource contract and Pay-per-use Invoicing (minute base) (4)Flexible Service Management through Customer Portal Customer Portal (5)High Quality Service Platform Per Bandwidth Per Resource Per Computer Resource CPU: 1GHz unit Memory：１GB unit HDD : 50GB unit (3)Direct Connection to VPN (6) Global Solutions (1)Flexible resource building according to your needs Provide by following formEnterprise Cloud resourceExample of customer’s system Main Features of Enterprise Cloud
www.ntt.com 36 © NTT Communications 36 Enterprise Cloud expanded service to 8 countries/9 locations. - June/2012: Japan and Hong Kong - February/2013: US(2 Data Centers), UK, and Singapore - February/2013: US(2 Data Centers), UK, and Singapore - March/2013: Malaysia, Thailand and Australia - March/2013: Malaysia, Thailand and Australia Enterprise Cloud expanded service to 8 countries/9 locations. - June/2012: Japan and Hong Kong - February/2013: US(2 Data Centers), UK, and Singapore - February/2013: US(2 Data Centers), UK, and Singapore - March/2013: Malaysia, Thailand and Australia - March/2013: Malaysia, Thailand and Australia US(East coast) Feb /2013 UK Feb/2013 Singapore Feb/2013 Australia Mar/2013 US(West coast) Feb/2013 Japa n Thailand Mar/2013 Currently (Jan 2013) scheduled HK Malaysia Mar/2013 Global Solutions
www.ntt.com 37 © NTT Communications System Integration & Network Integration
www.ntt.com 38 © NTT Communications 38 PC & Software ServiceMain Component IT and Telecom system integration LAN/WAN System including Multi-Carriers Domestic Networks. Personal Computer and Software Server Hardware and Software Office IT Equipment (Printer & Scanner) Video/Voice Conference System PBX and telephone system Security System integration Anti-Virus System Log management and access control system Monitoring IP Camera Maintenance Service Onsite and telephone support Preventive maintenance Internet Global NW Video Conference Printer IP Camera LAN/WAN System LAN Switch FirewallRouter Server System Integration & Network Integration
www.ntt.com 39 © NTT Communications Copyright © 2011 NTT Communications Corporation. All Rights Reserved. 39 NTTCom(Thailand) Service Image Customer’s site Thai Domestic MPLS/Metro Ethernet Internet On Promises NTTCom(Thailand) Data Center Private Cloud NTTCom Other service Application Integration Mail hosting System Integration Maintenance Global Network Collocation Network Integration Customer’s site monitoring Cloud Platform Customer’s site NTTCom Data Center Worldwide Data Center Global IP Network Domestic Networks Digipath System Integration Arcstar Enterprise Cloud
www.ntt.com 40 © NTT Communications Thank you very much Prasong R. Senior Director Tel : +66-2-236-7227 Ext. 3333 Direct Line : +66-2-637-6111 Email : email@example.com@ntt.co.th
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