1. Richard Walker, University of York MASHEIN: Leading TEL in Small & Specialist Institutions Woburn House, Tavistock Square, London - 24th November 2015

2. About the UCISA TEL Survey National survey into TEL undertaken by UCISA, with backing from the UK Heads of e-Learning Forum. Running biennially since 2001: www.ucisa.ac.uk/telwww.ucisa.ac.uk/tel 2010, 2012 and 2014 reports supported by case studies, enabling investigation of themes such as QA & TEL governance.

3. The 2014 Survey 96 responses from 158 HE institutions (Response rate 61%) Good spread of responses across the UK (by country, by mission group and by type of institution, i.e. Pre-92, Post-92 and HE Colleges) Sent out to institutional Heads of e-Learning in January 2014 7 MASHEIN respondents for 2014, with 5 responding in 2012. (Only 2 institutions responding to both surveys.)

4. Key themes for review Drivers for TEL Factors encouraging TEL Barriers to TEL development Centrally-supported tools Mobile learning developments Recent and prospective developments in TEL making demands on support Challenges to TEL development

5. 1. Drivers for TEL development The student learning experience is driving TEL developments. ‘Improving administrative processes’ also ranked highly by MASHEIN and GuildHE Open education (OERs & MOOCs) has not been making headway: open resources and courses are the lowest ranked drivers.

6. Drivers for TEL Top ranked drivers for ALL institutions (2003 – 2014) 1. Enhancing the quality of learning and teaching 2. Meeting student expectations 3. Improving access to learning for students off-campus Improving admin processes rises to 4 th place; improving access to DL has dropped down list. Bottom of the pile: provision of OERs & open education courses (MOOCs). Top ranked drivers for MASHEIN (2014) 1. Enhancing quality of learning and teaching 2. Meeting student expectations 3. Improving administrative processes Improving access to learning for students off campus & distance learners have both dropped down the list since the 2012 Survey

7. 2. Factors encouraging TEL ‘ Feedback from students’ is the leading encourager for all institutions. ‘Availability of TEL support staff’ remains the leading encourager for MASHEIN, followed by ‘technological changes/developments’ …..as they were in 2012.

8. Factors encouraging TEL (2012 – 2014) Availability of TEL support staff (still the most significant encouraging factor) Top 5 encouraging factors Encouraging TEL 2014 (M) 2014 (ALL) 2012 (M) 2012 (ALL) Availability of TEL support staff1211 Technology changes / developments2=726 Feedback from students2=1-- Central university senior management support 433=4 Availability & access to tools across institution 543=2

9. 3. Barriers to TEL development ‘Lack of time’ remains the leading barrier to TEL development for all institutions ‘Lack of support staff’ and ‘institutional culture’ are also leading barriers for MASHEIN institutions

10. Barriers to TEL development (2012 – 2014) ‘Lack of support staff’ and ‘institutional culture’ feature prominently as barriers for MASHEIN institutions Top 6 barriers to TEL development Barriers to TEL development 2014 (M) 2014 (ALL) 2012 (M) 2012 (ALL) Lack of time1111 Lack of support staff2=109=9 Institutional culture2=47=8 Lack of money4=32=2 Lack of academic staff development opportunities 4=149=14 Lack of academic staff commitment4=72=6

11. 4. Centrally-supported tools VLE systems, plagiarism detection and e- portfolio tools are the most commonly supported services. E-submission, lecture recording and media streaming solutions are less commonly supported within MASHEIN institutions

12. TEL tools - centrally supported Tool 2014 (ALL) 2014 (M) 2012 (ALL) 2012 (M) VLE95%83%100%- Plagiarism detection 95%83%92%80% E-submission85%50%87%80% E-portfolio78%67%76%60% Blog73%33%72%60% E-assessment71%50%79%60% PRS / clickers70%33%-- Wiki66%50%74%40% Media streaming65%50%-- Lecture capture63%33%51%-

13. Proportion of courses using TEL tools (2014 MASHEIN only) Tool100%75% – 99%50%-74% Access to web-based resources 29%14%- Formative e- assessment 29%-14% Plagiarism detection14%29%14% E-submission of assignments 14% - Document sharing14%-29% Summative e- assessment 14%- Asynchronous collaborative working tools --43%

14. 5. Mobile learning developments The optimisation of learning and teaching services for mobile devices has increased in scale across the sector, with a strong focus on communication and information services for iOS and Android devices. However, only a small number of MASHEIN institutions have optimised services – largely for access to course resources / library services. Little attention to pedagogic initiatives and staff development activities in support of mobile learning.

15. Services optimised for mobile devices Service2014 (ALL) 2014 (M) 2012 (ALL) 2012 (M) Access to email64%33%35%- Access to course materials & learning resources 62%50%21%20% Access to course announcements 60%50%31%20% Access to communication tools 48%33%20%- Access to library services43%50%37%- Access to lecture recordings & videos 39%17%13%- Access to grades29%17%12%-

16. Promotion of mobile devices Promotion method2014 (ALL)2014 (M) Loaning of devices to staff & students 42%50% Funding for mobile learning projects 35%17% Free provision of devices to staff / students 18%- Institutional switch-on policy 17%- Other method 30%17% Do not promote use of mobile devices 24%17%

17. 6. Recent & prospective developments in TEL making demands on support Increasing use of mobile services and BYOD (variety of devices and operating systems). “Diversifying expectations of students” (interface & usability of technology) Top demands across sector focus on support for mobile technologies and lecture capture and e-assessment (submission / marking / feedback)

18. 7. Challenges to TEL development over next two-three years BYOD: challenge of supporting wide variety of devices and operating systems Lack of pedagogical expertise in academics Across the sector: lack of specialist support staff viewed as the leading challenge, with mobile, e- assessment and lecture capture noted as well.

19. Challenges to TEL development Sector challenges over the next two to three years (2014-ALL) 1. Lack of support staff / specialists skills / resources 2. Mobile technologies/learning: BYOD (support, creating content & compatibility with systems) 3. Staff development 4. E-assessment (e-submission, e-marking, e-feedback) 5. Lecture capture / recording

20. Discussion How representative is the data in reflecting TEL developments and challenges for MASHEIN institutions? (e.g. resourcing and staffing challenges in supporting TEL services) How far have institutions progressed in supporting and embedding learning technologies since 2014? What are the key challenges that MASHEIN institutions are now facing? (Can we look beyond mobile / BYOD challenges?)

21. Technolo gy Trigger Peak of inflated expectations Trough of disillusionmen t Slope of enlightenment Plateau of productivity Visibility UK HIGHER EDUCATION TEL HYPE CYCLE Personal Response Systems (Web) Gamificatio n Learning Analytics / Big Data Mobile Learning / BYOD strategies Social bookmarking Virtual Worlds X Podcasting X Virtual Learning Environments Plagiarism Detection Systems E-submission Discussion forums E-assessment (formative) MOOCs Cloud services (Google Apps, Microsoft 365) Document sharing tools Lecture Capture Social networking Web 2.0 (blogs, wikis) E-assessment (summative) E-marking E-Portfolio PRS (Physical) X Maturity Based on the Gartner Hype Cycle methodology www.gartner.com/techno logy/research/methodolo gies/hype-cycle.jsp www.gartner.com/techno logy/research/methodolo gies/hype-cycle.jsp

22. Agenda for the 2016 TEL Survey Balance of old and new, with greater attention to: - students as partners - hosting and SaaS - attention to open learning - learning analytics New questions on TEL governance and lecture capture system integration Broader approach to TEL reviews (beyond the VLE) Reclassification of course delivery modes (blended; fully online and open)

23. Accessing the 2014 Report The 2014 Survey Report is available on the UCISA website at: www.ucisa.ac.uk/tel www.ucisa.ac.uk/tel Case studies of institutional TEL developments were also published in a companion report. Comparative analysis is planned with the Irish Learning Technology Association. Feedback on the Report (question-set and findings) is always appreciated to help inform future surveys.

24. Please contribute to the 2016 Survey! A link to the Survey will be circulated to HeLF members and known institutional TEL managers in January 2016. UCISA are currently updating the list of institutional TEL managers Please contact UCISA to confirm who your institutional contact will be: FAO Bríd Field: admin@ucisa.ac.ukadmin@ucisa.ac.uk