1. Professionalism – 25 Expectations

2. Show up…… 1.Show up 2.On time 3.Prepared 4.In the frame of mind appropriate to the professional task 5.Properly attired 6.Accepts that “on time”, “prepared”, “appropriate” and “properly” are defined by the situations, by the nature of the task or by another person

3. 7. Accept that your first duty is to the people you serve. 8. Recognize that professional duties and situations are about completing tasks, about solving problems to benefit others. 9. Place the importance of professional duties, tasks and problem solving above your own convenience.

4. 10. Strive to work efficiently with others for the benefit of the persons served. (make it easier for others to accomplish their job) 11. Properly credit others for their work 12. Sign your work 13. Take responsibility for your actions, your reactions and you inactions. – Do not avoid responsibility by making excuses – Do not blame others – No emotional displays – Or by helplessness

5. 14. do not accept professional duties or tasks for which you are personally or professionally unprepared. 15. You do what you say you will do. 16. Take responsibility for expanding the limits of your knowledge, understanding and skill 17. Seek and tell the truth…even if it is unflattering to you. 18. Accept directions from those who are more knowledgeable or more experienced.

6. 19. Value the resources required to perform the professional duties (including time) 20. Respect the values, interests and opinions of others that may differ from your own, as long as they are not harmful. 21. Accept the fact that others may establish objectives for you. 22. When you attempt a task the second time…you do it better. Revise, problem solve, consider peer judgments of best practices.

7. 23. Accept imperfection of the world in ways that do not compromise the interests of those you serve. 24. You base your opinions, actions and relations with others upon sound evidence, and upon examined personal values consistent with the previous. 25. You expect the same from other professionals.