1. Open minds. Open doors. TM Moving Back to Campus: Localizing a Statewide Virtual Reference Service Valery King, Jane Nichols and Greg Padilla Oregon State University Libraries Virtual Reference Desk Conference November 8, 2004

2. Open minds. Open doors. TM Oregon State University Libraries: History and Background About the OSU Libraries A brief history of statewide reference at OSU VRD 2004

3. Open minds. Open doors. TM OSU Extension Offices & Experiment Stations VRD 2004

4. Open minds. Open doors. TM OSU gets involved in VR First steps: pre-planning and task forces Participation in statewide multi- type consortia (L-net) VRD 2004

5. Open minds. Open doors. TM Service issues: Instruction focus of academic library Fulfils goal of comprehensive reference service Students assume they’re talking to us Extended Campus Why come back to campus? VRD 2004

6. Open minds. Open doors. TM Resources important to college students: Academic/Research collection Licensing agreements/databases Familiar with our resources Librarian expertise What we have at home… VRD 2004

7. Open minds. Open doors. TM Getting started L-net encouragement Current Task Force http://osulibrary.oregonstate.edu/pro jects/VRTF/ Training Pilot service VRD 2004

8. Open minds. Open doors. TM Going live Service parameters Substitute librarians Promotion http://osulibrary.oregonstate.edu/ref erence/ VRD 2004

9. Open minds. Open doors. TM More than a reference desk Waiting rooms –Virtual office hours http://osulibrary.oregonstate.edu/re ference/online_office.html http://osulibrary.oregonstate.edu/re ference/online_office.html Meeting rooms –Meetings –Classrooms –Individual appointments VRD 2004

10. Open minds. Open doors. TM Is it worth it? VRD 2004

11. Open minds. Open doors. TM VRD 2004

12. Open minds. Open doors. TM VRD 2004

13. Open minds. Open doors. TM Continuing on with L-net Benefits for the State and OSU Part of Oregon’s library community OSU’s continuing leadership role in state reference service Land Grant mission to Oregon’s citizens VRD 2004

14. Open minds. Open doors. TM Future Opportunities Integrating into the reference desk Potential Academic Partners –Statewide & Regional Marketing VRD 2004

15. Open minds. Open doors. TM Questions/Discussion VRD 2004

16. Open minds. Open doors. TM Thank You! Valery King valery.king@oregonstate.eduvalery.king@oregonstate.edu Jane Nichols jane.nichols@oregonstate.edujane.nichols@oregonstate.edu Greg Padilla greg.padilla@oregonstate.edugreg.padilla@oregonstate.edu OSU Virtual Reference Task Force website: http://osulibrary.oregonstate.edu/projects/VRTF/ http://osulibrary.oregonstate.edu/projects/VRTF/ OSU Libraries home page: http://osulibrary.oregonstate.edu http://osulibrary.oregonstate.edu VRD 2004

17. Open minds. Open doors. TM