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TNT in France Best in France Case Study September 2003 - May 2005 By: Ms. Bousquet, Ms. Furno, Mr. Naywosz Paszkiewicz and Ms. Roussel.

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Presentation on theme: "TNT in France Best in France Case Study September 2003 - May 2005 By: Ms. Bousquet, Ms. Furno, Mr. Naywosz Paszkiewicz and Ms. Roussel."— Presentation transcript:

1 TNT in France Best in France Case Study September May 2005 By: Ms. Bousquet, Ms. Furno, Mr. Naywosz Paszkiewicz and Ms. Roussel

2 Executive Overview TNTs business TNTs products and clients Why did it come to France ? Do TNTs values fit the French culture? Constraints in France Adaptation to France Key Constraint Costs Key Benefit Numbers Essential Advice

3 The TNT Express Company Arrival in France : December 1998 International transport express company parcels delivered each day in France 3, parcels and documents delivered each week in the world (200 countries) Turnover 2005 : 5,3 mds euros TNT Express France : leader in France for business to business transport TNT European market share is 11% in broad market and 22% in narrow market

4 The activity of TNT TNT Express, TNT Logistics, TNT Post TNT Express in France : a key place in Europe A full-completed transport market in France but not abroad thanks to the European expansion

5 TNT's clients Domestic, business to business, industrial companies, dangerous goods delivery services Expectations : To be the fastest, the more reliable The French presence helps TNT's ability to satisfy client demands, because it is now a main European express hub

6 Why did TNT came to France? TNT is a global company Currently located in 64 countries France is a major strategic location of Europe

7 TNTs values TNTs 7 values Were easy to instill in France since they are universal

8 Constraints in France A different legislation in each country French employement laws : –A constraint for developping the activity –A reduction of the competitivity

9 Adaptation to France A long integration of Jet Service in TNT The Jet Service team had to adapt : –TNT France had to propose all the range of TNT product –Working internationally needs new know-how's TNT France is a combination of know-how's

10 Key Constraint Costs An important investment : 305 millions euros Different cost structures

11 Key Benefits A strategic position An image benefit thanks to an established brand An important market

12 Essential Advice To work in delivery services, you have to think in term of network You need to buy a French company to implant yourself in France… … But the market is already quite saturated

13 We Thank Hervé Féat, Marketing director TNT Express France 58 avenue Leclerc BP LYON Cedex 07 Tel : + 33 (0) gsm : + 33 (0) e.mail : Rachel Timmerman, Depot operations manager Garonor Ouest, Batiment Aulnay sous Bois Tel : + 33 (0) e.mail :

14 Bibliography Questionnary (cf. notes pages)

15 Our Team Louise Bousquet Groupe HEC, H016 1, rue de la Libération Jouy en Josas 20, rue Guynemer PARIS Amélie Furno Groupe Hec, K15 1, rue de la libération Jouy en Josas 1 bis, impasse Henri Regnault Garches Casimir Naywosz Paszkiewicz Groupe Hec, H12 1, rue de la libération Jouy en Josas 23 av. Foch PARIS Capucine Roussel 66 bd Vincent Auriol Paris


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