1. OCLC ILLiad hosted service March 18 th, 2010 The who, what, why, when and how of ILLiad hosting

2. Topics for Today Benefits of moving your ILLiad server to OCLC hosting Overview of the operational aspects of the service Current pricing and ordering information A review the migration process Hosted user experience Q & A

3. Who’s Who? Alison Little – Customer Support Senior Analyst Nathan Downing – Implementation & Migration Specialist John Trares – Product Operations Manager, Hosting Service Tony Melvyn – former ILLiad sales person (current WorldCat Resource Sharing Product Manager) Doug Potts – Product Solutions Aleeah McGinnis Library Systems Coordinator, Murray State University

4. Hosted Service Benefits Removes all server related tasks Rapid implementation Server installation and upgrades No future costs for hardware or software upgrades Hardware utilized in server hosting greatly exceeds base requirements Increased data protection means decreased down times

5. Hosted Service Operational Overview Physical Facility Security Restricted access facility with 24/7 on site staff Systems Security Dedicated ILLiad firewall and continuous evaluations Operations Center Environment parallel UPS systems and diesel generators Halon-based fire suppressant system

6. Hosted Service Operational Overview (cont.) Server Operating Environment Run on Windows 2003 and MS SQL 2005 All hardware purchases are backed by three-year service plans Patch Management & Update Process Agent based monitoring system Protected by McAfee Alert Manager and VirusScan

7. Hosted Service Operational Overview (cont.) ILLiad Data Backup Policy ILLiad SQL database is backed up in hourly increments and additional backups are run Backup files are taken offsite weekly. All database and web server backups are on a six-week rotation Backup restoration tests are performed during disaster recovery exercises

8. Promotional Pricing Up to 33 % discount off the hosted server price year one: LevelPromoStandard 5,000$2,340.00$3,510.00 10,000$3,510.00$4,679.00 20,000$4,679.00$5,849.00

9. Ordering https://www3.oclc.org/app/illiad/migration/ Hosted service fact sheet Sales and Ordering Contact: Doug Potts Product Solutions, OCLC 800-848-5878 x5224 pottsd@oclc.org

10. ILLiad Hosted Migration Service Procedure: 1. Submit the order form 2. Complete a questionnaire Describe your current ILLiad setup and needs Identify a Technical Contact

11. ILLiad Hosted Migration ervice Preparation: 1.Test your ability to connect to your new OCLC server 2.Schedule your migration date 3.Perform migration day activities

12. ILLiad Hosted Migration Service

13. Hosted Service User Experience

14. Questions and Answers