1. The Strategic Reality Check An Infopeople Webinar with Joan Frye Williams and George Needham October 28, 2010

2. Most libraries already have a strategic plan

3. Countless meetings

4. Civilian input I’VE GOT A GREAT NEW IDEA-- LIBRARIES SHOULD HAVE COMPUTERS!

5. Service responses

7. Vision statement LIBRARY

8. Values statement Integrity Communication Respect Excellence

9. Goals, objectives, and metrics

11. Changing facilities

12. Changing library leadership

13. Changing political leadership

14. Changing service model

15. Changing role of the central library

16. Changing finances

17. Are you still on course?

18. No way you want to start over

19. A new approach to planning Pragmatic Cost-effective Timely Flexible Motivational Developmental

20. Service assessment Community check in Guiding principles Realignment

21. Service assessment

22. Start with the service-related data

23. What are you telling your community? Website Newsletter Social media Press releases Annual reports Signage Instructional materials Mission, vision, values

24. What are you telling yourself? Staff newsletters and memos Intranet Director’s messages Internal communications Job descriptions Staff evaluations

25. Observation

26. Take a look at service outside the library

27. How well does your service match your promises?

28. Community check in

29. Review plans that are already in place City or county strategic plans Business initiatives Not-for-profit organizational goals School district planning Infrastructure projects

30. Review existing survey data

31. Who else is planning your community’s future?

32. How does your community see itself?

33. What are your community’s hopes for the future?

34. How can the library help realize those hopes?

35. Guiding principles

36. This I believe…

37. What are your decision-making criteria?

38. Realignment

39. Compare your strategies to Your library’s strengths Your community’s vision of itself Your principles

40. Check for sustainability

41. Modify to match

42. Repeat as needed

43. Let’s continue the conversation E-mail hello@georgeandjoan.com Visit http://georgeandjoan.com