Presentation is loading. Please wait.

Presentation is loading. Please wait.

FINANCIAL PROTECTION AND CONSUMER PROTECTION – THE CASE OF THE PHILIPPINES JOSELITO S. ALMARIO DEPUTY EXECUTIVE DIRECTOR, NATIONAL CREDIT COUNCIL PHILIPPINE.

Published byFrederick Dixon Modified over 8 years ago

Similar presentations

Presentation on theme: "FINANCIAL PROTECTION AND CONSUMER PROTECTION – THE CASE OF THE PHILIPPINES JOSELITO S. ALMARIO DEPUTY EXECUTIVE DIRECTOR, NATIONAL CREDIT COUNCIL PHILIPPINE."— Presentation transcript:

1 FINANCIAL PROTECTION AND CONSUMER PROTECTION – THE CASE OF THE PHILIPPINES JOSELITO S. ALMARIO DEPUTY EXECUTIVE DIRECTOR, NATIONAL CREDIT COUNCIL PHILIPPINE DEPARTMENT OF FINANCE ACCELERATING FINANCIAL INCLUSION POLICIES IN ASIA AND PACIFIC: AN OPERATIONAL DIALOGUE Waikiki Resort Hotel, Honolulu, Hawaii, September 15, 2011

2 CONSUMER PROTECTION Financial Transparency and Full Disclosure Fair business practice Open to competition DUTIES AND RESPONSIBILITIES OF PROVIDERS Protection from fraud and unfair business practices Education and Awareness Redress Mechanisms RIGHTS AND PRIVILEGES OF CLIENTS

3 THREE-PRONGED APPROACH LEGAL AND REGULATORY ENVIRONMENT IMPLEMENTATION AND GRIEVANCE MECHANISMS FINANCIAL LITERACY AND EDUCATION

4 THE PHILIPPINE SETTING Laws and Regulations Consumer Act of the Philippines Truth in Lending Act Law on Secrecy of Deposits General Banking Act Implementation Complaints and grievance units within Government Regulatory Agencies Mediation and Reconciliation/ alternative dispute resolution bodies within FIs Public Awareness Public information desks in government entities Financial literacy campaigns by Government and MFIs Financial Education part of Business Development Services of MFIs

5 MOVING FORWARD  EXPAND FINANCIAL LITERACY TO ALL STAKEHOLDERS AND NOT ONLY FOCUS ON CLIENTS  WIDESPREAD ADOPTION OF ADRs AT THE INSTITUTION AND LOCAL GOVERNMENT LEVELS  BASIC FINANCIAL EDUCATION AT THE PRIMARY LEVELS

6 FINANCIAL TRANSPARENCY, EDUCATION AND LITERACY NOT ONLY EMPOWER THE CLIENT, THEY EMPOWER THE PEOPLE

Download ppt "FINANCIAL PROTECTION AND CONSUMER PROTECTION – THE CASE OF THE PHILIPPINES JOSELITO S. ALMARIO DEPUTY EXECUTIVE DIRECTOR, NATIONAL CREDIT COUNCIL PHILIPPINE."

Similar presentations

© F r a n k f u r t – S c h o o l. d e Responsible Banking © F r a n k f u r t – S c h o o l. d e.

© F r a n k f u r t – S c h o o l. d e Responsible Banking © F r a n k f u r t – S c h o o l. d e.
WORLD BANK AMFA – Investors Fair Good Practices for Consumer Protection in Financial Services Baku, 7 October 2009 Juan Carlos Izaguirre Consultant Consumer.

WORLD BANK AMFA – Investors Fair Good Practices for Consumer Protection in Financial Services Baku, 7 October 2009 Juan Carlos Izaguirre Consultant Consumer.
Reserve Bank Of India To regulate the issue of bank notes. To maintain reserves with a view to securing monetary stability. To operate the credit & currency.

Reserve Bank Of India To regulate the issue of bank notes. To maintain reserves with a view to securing monetary stability. To operate the credit & currency.
Empowering Tomorrows Consumers Consumer Protection & Financial Literacy Sue Rutledge Global Coordinator, World Bank PARTICIPANTS: PLEASE SIT WITH CONSUMER.

Empowering Tomorrows Consumers Consumer Protection & Financial Literacy Sue Rutledge Global Coordinator, World Bank PARTICIPANTS: PLEASE SIT WITH CONSUMER.
Consumers International March 2011 consumersinternational.org.

Consumers International March 2011 consumersinternational.org.
Case Study: United States John Hurley, Director, U.S. Treasury Session 1: Financial Education and Consumer Protection Strategies: Complementary Foundations.

Case Study: United States John Hurley, Director, U.S. Treasury Session 1: Financial Education and Consumer Protection Strategies: Complementary Foundations.
G. P. Garg. Agenda Background - National Strategy for Financial Education (NSFE) Development of NSFE document Benefits envisaged from NSFE implementation.

G. P. Garg. Agenda Background - National Strategy for Financial Education (NSFE) Development of NSFE document Benefits envisaged from NSFE implementation.
Competition Culture The Key to Successful Competition Regime 3 rd BRICS International Competition Conference New Delhi, November 21-22, 2013 Pradeep S.

Competition Culture The Key to Successful Competition Regime 3 rd BRICS International Competition Conference New Delhi, November 21-22, 2013 Pradeep S.
Last update: 2010 Bringing Smart Policies to Life The basics: Consumer protection.

Last update: 2010 Bringing Smart Policies to Life The basics: Consumer protection.
By Kimera Henry Richard, Chief Executive, CONSENT Sixth Annual African Consumer Protection Dialogue Conference 8-10 September 2014, Lilongwe, Malawi.

By Kimera Henry Richard, Chief Executive, CONSENT Sixth Annual African Consumer Protection Dialogue Conference 8-10 September 2014, Lilongwe, Malawi.
11 The Evolution of Regulatory Oversight in the Public Interest Jim Hall Superintendent of Financial Institutions, Insurance and Real Estate and Registrar.

11 The Evolution of Regulatory Oversight in the Public Interest Jim Hall Superintendent of Financial Institutions, Insurance and Real Estate and Registrar.
2 1.Introduction to the Smart Campaign 2.The client protection principles 3.Why the Smart Campaign matters now 4.Feedback from participants 5.First steps.

2 1.Introduction to the Smart Campaign 2.The client protection principles 3.Why the Smart Campaign matters now 4.Feedback from participants 5.First steps.
Empowering Tomorrow’s Consumers Consumers International World Congress 2011 5 May Hong Kong World Bank Global Program on Consumer Protection & Financial.

Empowering Tomorrow’s Consumers Consumers International World Congress May Hong Kong World Bank Global Program on Consumer Protection & Financial.
Protecting and Educating Consumers in the Financial Sector OECD Paris June 15, 2009 OECD Paris June 15, 2009 Brian Branch Executive Vice President & Chief.

Protecting and Educating Consumers in the Financial Sector OECD Paris June 15, 2009 OECD Paris June 15, 2009 Brian Branch Executive Vice President & Chief.
FINANCIAL TRANSPARENCY AND CONSUMER PROTECTION Undersecretary Gil S. Beltran Department of Finance 2012 MCPI Annual Conference Focusing on Responsible.

FINANCIAL TRANSPARENCY AND CONSUMER PROTECTION Undersecretary Gil S. Beltran Department of Finance 2012 MCPI Annual Conference Focusing on Responsible.
Using Country Systems to Manage Climate Change Finance A Global Forum M onitoring Tracking quantity and quality of climate expenditure, accountability.

Using Country Systems to Manage Climate Change Finance A Global Forum M onitoring Tracking quantity and quality of climate expenditure, accountability.
Gresham V The legal profession Regulating for independence.

Gresham V The legal profession Regulating for independence.
Consumer And Corporate Regulation Division Presentation to Corporate Rebels: How to ensure sound Credit Law Reform. 15 OCTOBER 2014.

Consumer And Corporate Regulation Division Presentation to Corporate Rebels: How to ensure sound Credit Law Reform. 15 OCTOBER 2014.
3 RD ANNUAL AFRICA DIALOGUE FOR CONSUMER PROTECTION CONFERENCE ABUJA,NIGERIA SEPT 13 TH – 15 TH 2011 BY MR. DANIEL ASHER PROGRAMME OFFICER CUTS AFRICA.

3 RD ANNUAL AFRICA DIALOGUE FOR CONSUMER PROTECTION CONFERENCE ABUJA,NIGERIA SEPT 13 TH – 15 TH 2011 BY MR. DANIEL ASHER PROGRAMME OFFICER CUTS AFRICA.
East Asia and the Pacific Region

East Asia and the Pacific Region

Similar presentations

Ads by Google