Download presentation
Presentation is loading. Please wait.
1
QUIZ-1 TQM
2
1. What is the fundamental attribute of TQM. a
1. What is the fundamental attribute of TQM? a. Drawing control charts b. Having team meetings c. Top management's direct involvement d. Meeting ISO 9000 audit
3
2. What is the parameter needed for Drawing control charts ?
a. Calculation of statistics from data b. Adjusting the machines c. Teamwork training of workers d. Top management involvement
4
3. What is Inspection assurance?
The process is in control b. Workers are motivated c. Product meets specification d. Quality problems are solved
5
4. What is control chart ? Whether workers are motivated Top management takes interest in quality Inspectors are doing their job Process variability
6
5.Who quoted the statement “Quality is a predictable degree of uniformity and dependability at low cost? a) Deming b) Crosby c) Juran d) Hoshin
7
What the customer feeling about product if Q= P/E ?
a) 2 b) 0 c)1 d)none of the above
8
7. Which one is four pillars of TQM
7. Which one is four pillars of TQM? a) Team work b) CPI c) plan d) customers
9
What step has to take first in bench marking?
Performance Features reliability planning
10
9. Which one of the following belongs to Evolution of TQM?
Quality vision mission policy statement
11
10. Which one of the following belongs to Quality Council?
a)Leader b) team members c) CEO d) all the above
12
11. Who derived TQM philosophy?
Crosby Deming’s Juran None of the above
13
12. Which one of the following belongs to ASQ?
Reception Believe Trust Price
14
13. How many types of teams are there?
5 3 4 2
15
14. Which one of the following belongs to Natural Team ?
CEO Manager Coordinator Member alone
16
15. Which of the following is odd one
15. Which of the following is odd one? a) Sponsor b)Team Composition c) Ground Rules d)approximate participation
17
16. Which stage the employee improvement take place?
Storming stage Training stage forming stage Performing stage
18
17. Which one is belongs to Rewards
17. Which one is belongs to Rewards? a) Intrinsic b) Innovating c) Inspecting d) Incompatible
19
18. Which of the following refers the 14 principles?
Deming Philosophy Juran Trilogy PDSA PDCA
20
19. Which one is not a Juran Trilogy?
Planning Control Improvement Process safer
21
20. How many phases are there in PDSA?
b) 2 c) 3 d) none of the above
22
21. Which one is not belongs to 5s concepts
21. Which one is not belongs to 5s concepts? a) SEITON b) SEIRI c) SHITSUKE d) KAIZEN
23
22. Which of the following belongs to Clearing?
PDSA SEIRI QFD SEISO
24
23. Which of the following belongs to Arranging?
SEITON KAIZEN QFD 5S
25
24. Which one is more important in quality of product?
Motivation Team work Customer Service Reward
26
25. Which concept denotes Cleanliness
25. Which concept denotes Cleanliness? a) SEITON b) SEIRI c) SEIKETSU d) SEISO
27
26. Which of the following is not belongs to employee improvement?
Convention method employee oriented little investment Technological oriented
28
27. Which of the following is diversity source?
Sole source single source multi source multiple source
29
28. Which one of the following not belongs to Supplier Selection?
Survey Enquiry Experience Recommendation
30
29. Which concept denotes Discipline?
5H2W concept Motivation SHITSUKE TQM principles
31
30. Which of the following method belongs to Technological aspect?
KAIZEN KAIRYO PDSA none of the above
32
31. Which of the following is not in the tools of management?
Check sheet Histogram Pareto diagram Matrix Diagram
33
32. What is the other name of Fish Bone diagram?
Check sheet Histogram Pareto diagram Cause and Effect Diagram
34
33. Which of the following is not in the tools of management?
Bell shaped Double peak plate Comb
35
34. How we can measure process improvement data?
Control chart Control chart for variable c) Control chart for characteristics d) none of the above
36
35. Which of the following sector belongs to quantifiable data?
a) Control chart b) Control chart for variable c) Control chart for characteristics d) none of the above
37
36. Which of the following is in the old tools of management?
Affinity diagram histogram tree diagram matrix diagram
38
37. Which is similar to Six Sigma Concept?
PDSA PDCA ZD Zigma
39
38. Which one of the following term belongs to Six Sigma concept?
Define quantify quality none of the above
40
39. Which one of these deserves employee motivation?
Maslow Theory Motivation Factor Reward and Recognition Hygiene factor
41
40. What does Six Sigma perfection states?
3.4 defects per Trillion 3.4 defects per Billion c) 3.4 defects per Million d) 3.4 defects per thousand
42
41. Which of the following is not CPI concept?
a) Juran b) Deming c) Crosby d) 5S
43
42. How many parts are there in Juran’s Trilogy?
b) 2 c) 11 d)1
44
43. How many stages are there in Supplier sourcing?
a) 2 b) 4 c) 9 d)12
45
44. How many stages are there in Supplier selection?
a) 8 b) 15 c) 6 d)12
46
45. Which one is wrong with respect to Q7 concepts?
a) Affinity b) control chart c) check sheet d) histogram
47
46. Which one of the following is termed as fish bone diagram?
CE b) Histogram c) Control chart d) Check Sheet
48
47. How many Phases are in PDSA?
a) 3 b) 4 c) 5 d)7
49
48. What is the concept of SIX sigma?
ZB b) ZD c) quality d) none of these
50
49. How many phases are there in six sigma?
a)12 b) 24 c) 6 d)11
51
50. Which company demonstrates the six sigma concept?
Motorola b) TATA c) GM d) Ford
Similar presentations
