1. Refund and Amount of Tax Owed
Topic 30
Refund and Amount of Tax Owed

2. Overpayments
The taxpayer’s total tax appears in the other taxes section line 61 on Form 1040
The taxpayer’s total payments that were made (including refundable credits) appear in the payments section Lines 62 thru 71 on Form 1040
If the payments (Line 72) exceed the liability, the overpaid amount appears in the refund section on line 73 on Form 1040

3. Overpayments (continued)
Taxpayers who have overpaid have a choice to:
Apply any portion of the overpayments (Line 73) to the following tax year (enter amount on line 75 Form 1040)
Receive a refund using direct deposit. Fill out lines 74 a, b, c & d
Receive a refund as a check. Fill out line 74a
Purchase Series I Saving Bonds (See discussion on Saving Bonds)

4. IMPORTANT
A new field in the signature section at the bottom of Form 1040 labeled Identity Protection PIN is designed to help prevent refunds from being issued to an identity thief.

5. Identity Protection PIN
If client received an IRS CP01A notice that includes the IP PIN, you must enter it at the bottom of the Form 1040.
If the CP01A notice was not provided to you by the client, leave the space blank.
IP PIN has 6 digits and may begin with a zero
New IP PINs are issued every year. (Generally sent in December)
If joint return filed, IP PIN should be only used of the person whose SSN appears first on Form 1040.
If the IP PIN was misplaced by the client, he/she may call x245

6. Refunds Refunds and U.S. Savings Bonds:
Refunds can be directly deposited into a TreasuryDirect account to purchase U.S. marketable securities and savings Bonds. More info can be found at
Taxpayers who do not have a TreasuryDirect account also have an option of purchasing savings bonds with their refunds by requesting savings bonds on Form 8888

7. Refunds (continued) Direct Deposit:
Encourage the taxpayer to use this option, because refunds received faster within business days
To Deposit refund into one bank account enter the routing and Account Numbers in the appropriate sections of the return
Use Form 8888 to allocate refund between accounts (up to 3 accounts can be used)
Include the voided check in the file
Verify the account and routing #’s.

8. CAUTION
If the routing or account numbers are not valid, the refund will be delayed 4 to 6 weeks. If the direct deposit is rejected, a check will automatically be mailed to the address on the return.

9. CAUTION
Direct deposit of a taxpayer's refund is to be made to an account (or accounts) only in the taxpayer's name. Advise taxpayers their refunds may only be deposited directly into their own accounts.

10. Tax Due
The amount the taxpayers owe appears in amount you owe section on line 76 on Form 1040
Advise the taxpayers that the payments of tax dues should be submitted on or before April 15
Remind taxpayers that filling of extension to file does not extend the time for payment

11. Payment Options
Check or money order submitted with Form 1040-V, Payment Voucher (mail it before April 15th)
Electronic funds withdrawal (the date can been chosen)
Installment Agreement Request Form 9465 (Only offer to clients on the last week of filling)
Online Payment Agreement on IRS website which taxpayer can complete
Fees are charged for setting up an agreement
Form 9465 for Federal purpose ( Agreements)
Form 3456 for CA purpose (

12. Third Party Designee
Sometimes taxpayers want to allow a friend, family member, or another person to discuss their tax return with IRS if they will be overseas. Also, elderly parent may want to allow their adult children handle their affairs. The designee should:
Check the Yes box in the Third Party Designee section of the return
Enter the designee's name, phone number, and any five numbers the designee chooses as his or her personal identification number (PIN)

13. Avoiding Errors
Double check routing and account number for direct deposit and electronic withdrawal. If there is an error in the bank information, the taxpayer will have to resolve any misdirected funds directly with the bank.
Ask taxpayers to compare the numbers entered on the return to their checks or other account information.

14. QUALITY REVIEW OF A TAX RETURN

15. GOALS OF QUAILTY REVIEW
Result in fewer error notices from the IRS
Include correct amounts for taxes owed and refunds due
Ensure refunds arrive more quickly

16. 3 METHODS OF QUALITY REVIEW
A certified designated reviewer: designated quality reviewer —the preferred method used by CSULA VITA
Certified preparers review each other's work: peer review
Certified preparers review their own work: self-review, only allowed if a second qualified person cannot be present

17. ESSENTIAL TOOLS FOR A QUALITY REVIEW
Printed copy of the tax return
All source documents provided by the taxpayer
Completed intake and interview sheet
Publication 17
Publication 4012, Volunteer Resource Guide
TIP(The taxpayer should be present for and participate in the quality review)

18. ESSENTIAL TOOLS CONT…. CAUTION:
If Form C and all supporting documents do not match what is reported on the return, either make the appropriate changes or follow up with additional questions to the taxpayer and return preparer.
Next, compare the questions on Form C, Section C, with the information on the return.
Check returns for accuracy—review social security numbers, double-check math, and verify amounts transferred from schedules and tax tables.

19. FORM 13614-C & QUALITY REVIEW
Verify name, address and SSN match Form 1040 (Form C does not show SSN)
Use photo ID to verify taxpayer's identity
Use social security cards or ITIN letter to verify name and SSN/ITIN on the return
Verify date of birth and phone numbers

20. SIGNING FORM 1040
CAUTION:
A return is not considered to be valid, and refunds are not issued, unless the return is signed. Both spouses must sign and date a Married Filing Jointly return.
For deceased taxpayers, review documentation authorizing the executor of the estate to file the final return. See Publication 559 for details.
Returns should be signed by the taxpayer(s) after the quality review is complete

21. CONCLUDING THE INTERVIEW

22. PRINTING AND STORING RETURNS
Use the tax software to print the entire return, including all forms, schedules, and attachments
Make sure the taxpayer names and social security numbers are legible on every sheet
Assemble the packet:
Start with Form 1040
Place each form, schedule, and attachment in numeric order, based on the sequence number shown in the upper right corner of the form
Show the taxpayers the printed copy of the tax return, verifying once more the name, SSN, ITIN, address, filing status, dependents, income, expenses, deductions, credits, payments, and finally, tax refund or balance due

23. FORMS TAXPAYERS KEEP
Form 1040 with all forms, schedules, and attachments
All other tax-related documents, including Forms W-2 and 1099
If applicable:
Form 8332, Release of Claim to Exemption for Child of Divorced or Separated Parents (or similar statement)
Power of Attorney
For e-file returns, taxpayers must also keep a copy of the signed Form 8879, IRS e-file Signature Authorization

24. FORMS TAXPAYER KEEPS CONT….
Important: Tax Records Envelope, if available, place the return and supporting documents directly into the envelope, or use an alternative Emphasize to taxpayers that they should bring this year's return to next year's appointment.

25. DATA THE SITE KEEPS
A master backup disk containing all electronically transmitted returns unless the site is using an internet-based software
Signed copies of IRC 7216, Consent to Disclose and Consent to Use Notices, are recommended to be retained for three years

26. AVOIDING A BALACE DUE NEXT YEAR
PAYING TAXES DURING THE YEAR
Mostly from wages or pensions, suggest they adjust their withholding
Primarily from self-employment or investments, suggest they consider making or increasing their estimated tax payments
For some taxpayers, a combination of increased withholding and estimated tax payments may work best.

27. AVOIDING A BALANCE DUE CONT…
ADJUSTING OF WITHHOLDINGS
MAKING THESE CHANGES WITH THEIR EMPLOYERS WITH FORM W-4
MAKINGING THESE CHANGES WITH THEIR PENSIONS WITH FORM W-4P
MAKING THESE CHANGES WITH GOVERNMENT PAYMENT WITH FORM W-4V

28. CLOSING THE CONTACT
Ask taxpayers, "Do you have any questions before we say goodbye?“
Advise taxpayers how to get answers to questions that may come up later.
Encourage taxpayers to consider volunteering if they seem interested in learning more about tax preparation. Provide them with contact information or take their contact information, depending on your site's procedures.
Ensure that you have the contact information needed to reach the taxpayers in case there are any problems with the e-filing of the return. It should be clear to taxpayers that you need accurate information to contact them if there should be a problem with the electronic transmission of their return (such as an invalid social security number). The return is not "filed" until the electronic system "accepts" the return.
Thank the taxpayers for using the service.

29. CLOSING THE CONTACT CONT…
The Site Coordinator or designee will transmit all the e-file returns
The Site Coordinator or designee receives an acknowledgment for each successful e-file, or a reject notice if there was a problem with the electronic file. The most common problem is a name or social security number that does not match IRS records.
If the e-file is rejected, the Site Coordinator or designee needs to contact the taxpayers to resolve the problem.
If the return is not being e-filed, the taxpayers must mail the signed copy of the tax return, along with copy B of all Forms W-2 and any Forms 1099-R with withholding. Taxpayers who are filing a state return may need another copy of the return and Form(s) W-2. Make sure the taxpayer knows the correct address for mailing the return(s). The correct address for every state may be found in the Publication 17. Advise the taxpayer that the return must be postmarked by the April filing due date.