1. Module 4: Meeting individual needs

2. Meeting individual needs
What does this mean?
Individuals requiring care will not all have the same needs.
Look at these images and suggest ways in which each
individual will need care.
Module 4: Meeting individual needs

3. Why is care planning important?
Care planning addresses an individual’s full range of needs which can impact on health and well-being, for example medical needs.
Can you think of five other needs? Use the images to help you then click on each one to see our suggestions.
educational
mental health
economic
Care needs
Click on the images and question mark boxes to reveal the answers. ? ?
personal
ethnic and cultural background
medical
By taking into account an individual’s wider circumstances, care planning can be personalised to them.
Module 4: Meeting individual needs

4. The care planning cycle: what is involved
Discuss what each stage involves then click on the boxes to find out more.
Can be made by a health or social care professional, an individual or their carer.
Referral
Discussion of the care plan’s effectiveness and whether care should continue, be improved or reduced.
Identifies where the individual needs support.
Assessment
Production of a care plan stating who will do what and when, using which services.
Review/Evaluation
Care Planning
Checks to ensure the individual is provided with the correct care, at the right time and place.
Monitoring
Implementation
The care plan is carried out.
Module 4: Meeting individual needs

5. The care planning cycle: how is it carried out?
Discuss how each stage is carried out then click on the boxes to find out more.
By phone call, or letter to either social services or a GP.
Referral
Each care plan will be reviewed within the first six weeks and at least once a year. Meetings are held between the MDT as well as with the individual and their family.
For social care, this is usually at home where the individual is interviewed and observed doing a set of practical tasks. For health care, this usually takes place in a hospital setting.
Assessment
A multi-disciplinary team (MDT) meeting is held, with the individual and carer consulted.
Review/Evaluation
Care Planning
Home visits, telephone calls, letters, questionnaires, observations and recording of any complaints.
Monitoring
Implementation
Those identified in the care plan will carry out their allotted tasks as described.
Module 4: Meeting individual needs

6. Care planning in action
Now watch this video clip about Gladys, an elderly lady whose care plan enables her to remain at home.
As you watch the clip, think about the benefits of the care plan for Gladys.
Click here for a blank table to complete while you watch the video.
Click here for a completed table with some sample ideas to compare with yours.
Module 4: Meeting individual needs

7. Who could be referred for an assessment?
Individuals with a range of health or social needs can be referred.
Use the pictures below to help you then click on each one to see our suggestions.
People with sensory impairment
People with learning disabilities
People with mental health needs
Who?
Click on the images to reveal the answers.
People who misuse substances
People with physical disabilities
Carers needing support
Older people with care needs
Module 4: Meeting individual needs

8. What does the assessment involve?
Look at these images and discuss what the assessment might involve.
The assessment is a detailed consideration of the individual’s capabilities to determine their care needs.
Click here to see an example of an assessment checklist.
Module 4: Meeting individual needs

9. Who is involved in an assessment?
A number of health and social care practitioners are involved in the care planning process alongside the individual and their carer. Record some examples here then click in the boxes below to see our suggestions.
Health Care
Social Care
Click on the empty boxes to reveal some suggestions.
In GP practices: practice nurses
In hospitals: specialist nurses
In homes: community matrons, case managers and social care workers.
Social worker or others including occupational therapist.
Module 4: Meeting individual needs

10. What care is provided in a care plan?
Record some examples here and then click in the boxes below to see our suggestions.
Health Care
Social Care
General health care needs:
Help with daily living tasks:
Medication
Personal hygiene
Shopping
Changing dressings/catheters
Washing and ironing
Getting in/out of bed
Blood pressure checks
Cooking
Transport
Palliative care
Cleaning
Disability equipment and adaptations to the home
Physiotherapy
Module 4: Meeting individual needs

11. Prescriptions collected
Interventions
Choose six interventions below that could be included in the care plans on the right. Click to highlight the colour that matches the care plan.
Raised toilet seat
Named care
workers visit
Stair lift installed
Dignity and
hygiene
(1 click)
Given injections
Escorted to GP
Blood pressure
checked
Intercom system
Dressings changed
Medication
administered
Safety
and security
(2 clicks)
Assistance dressing
Walk-in shower fitted
Adapted cutlery
provided
Prescriptions collected
Guard rail on bed
Aid call alarm
Health care
(3 clicks)
Laundry washed
Incontinence
pads provided
Bath hoist
Module 4: Meeting individual needs 11

12. Key features of a care plan
Discuss the key features of a care plan with the following prompts in mind:
What? Who? When? Then click to see our suggestions.
What care or equipment is needed.
Who is responsible for providing this care, service or equipment.
Who is responsible for making sure the care plan is carried out.
The names of key people involved and how to contact them.
When services are expected to begin.
A review date.
Click to gradually reveal the checklist.
Click here to see a sample blank care plan.
Click here to see a sample completed care plan.
Module 4: Meeting individual needs

13. Benefits of care planning
Three benefits are listed below. Can you think of five more? Record your ideas then click to reveal our suggestions.
Benefit 1
Benefit 2
Benefit 3
A choice of treatments decided by a group of experts, rather than by one doctor.
An accurate diagnosis.
Better coordination and continuity of care.
Benefit 4
Benefit 5
Benefit 6
Benefit 7
Benefit 8
Click to reveal the answers.
Reduced delays in care and waiting times.
All care needs considered.
Independence is promoted.
Appropriate and consistent information offered.
Personalised care and services.
Module 4: Meeting individual needs

14. Case studies
Look at the following case studies and think about each individual’s care needs. Discuss how care plans would be devised for them.
Stuart is a 5 year old boy who was diagnosed with cerebral palsy after an accident. He now has to use a wheelchair, his speech is slurred and he needs help with all daily living activities. He lives with his parents and two brothers. Investigate the local care provision available to support the care needs of the family.
Sophia is 38 years old. She is married with two children. After discovering a lump in her breast she has been diagnosed with cancer. Investigate the local care provision available to support women in the prevention, diagnosis and treatment of breast cancer.
Click here to see a table showing each individual’s needs identified.
Module 4: Meeting individual needs