1. Social Services Debts Effective Recovery Christine Cooper Barrister

2. Residential Care
S. 21 National Assistance Act 1948 (NAA) contains a power to provide residential accommodation for those in need of care and attention
S. 22 requires the local authority to recover the cost unless satisfied that the person is unable to pay the full cost
Assessment of ability to pay conducted in accordance with the National Assistance Act (Assessment of Resources) Regulations 1992
Must have regard to guidance in Charging for Residential Accommodation Guide (CRAG)

3. Non-residential Care
S. 29 NAA contains a power to provide services other than residential care where a person’s needs call for the provision of those services
S. 17 Health and Social Services and Social Security Adjudications Act (HASSASSA) provides a power to charge for services provided under s. 29 NAA
Guidance and minimum standards for charging policies is contained in Fairer Charging for Home Care and other Non-residential Social Services September 2003
Must apply CRAG for capital and savings but not income

4. Is there a debt? No right to payment unless and until:
Assessment of needs
Care plan that has been implemented
Financial assessment
Written explanation of how charge is calculated with notification of how to challenge
Unmet demand for payment
The assessment of need and care plan must be lawful
The financial assessment must comply with CRAG unless there is a very good reason for departing from it.

5. First Steps in Recovery
Letters
Purpose – to persuade the person to pay
Be clear about who owes the money and who must pay
Give an opportunity to
Say if there is a dispute about the amount owed
Make a proposal for payment
Some useful phrases to include:
“Your mother’s contribution to the cost of her residential care has not been paid…I am writing to you because you are responsible for your mother’s finances… I must now ask you to pay this sum out of your mother’s funds…”

6. Continued
“If there is a reason why the outstanding fees have not been paid then please let me know what it is…”
Unless the matter can be resolved, the Council will have to consider taking legal action to recover the money owed. If at all possible, the Council would wish to avoid the upset and distress that might be caused by such action and is willing to consider any payments proposals that you make...”
“You may wish to obtain legal advice before responding to this letter and I would encourage you to do so…”

7. Offers to Pay Realistic approach essential
If on benefits, may get less than £5.00 per week through the courts
On-going charges may be affected by payments towards the debt because the contribution cannot reduce the person’s income below the threshold
Personal expenses allowance if in residential care
Income support plus 25% for non-residential care
Signed written agreement
Say the Council will not issue proceedings in consideration of the offer to pay which it has accepted

8. Court Proceedings Consider capacity at the outset.
If there is no suitable litigation friend, proceedings may not be economically viable as Official Solicitor’s costs must be paid
Evidence is needed so show that:
The care was actually provided
The person’s income and capital have been correctly valued
The charge has been properly calculated
The charge is no more than the cost to the local authority of providing the service
The person has been informed of the charge in writing with an explanation of how it has been calculated and how to challenge the assessment
Demands for payment have been sent but not paid

9. In other cases, the claim is for a money judgment
Do not underestimate the difficulty of proving that the vulnerable and disabled person really must pay the debt
If there is a HASSASSA charge, possession proceedings may be most effective
There can still be a challenge to the debt
Must also prove that there was a debt for residential accommodation at the time that the HASSASSA charge was created
If the debt is proved and still not paid, the local authority may sell the property
Jointly owed properties are more complex but a claim under the Trusts of Land and Appointment of trustees 1996 is possible
In other cases, the claim is for a money judgment
Enforcement action can then follow if the judgment is not paid

10. Claims Against Third Parties
HASSASSA s. 22 transfer of liability
Residential accommodation charges only
Need to prove assets dispose of at an undervalue with relevant period
Need to prove intention to avoid or reduce charges payable
S. 423 of the Insolvency Act 1986
Assets transferred at an undervalue
Need to prove the intention was to put them out of reach of a creditor or future creditor
Court has wide discretion as to remedy

11. Contractual promises to pay
Not tested but theoretically possible
Promise to pay charges from the funds received on behalf of the person receiving care
Wording would need to be clear and transparent
Consideration is in accepting information and promise and processing financial assessment
May provide basis for forbearance to sue agreement which is itself a binding contract

12. Common Problems with Evidence
Poor quality evidence
Especially true of invoices
Lack of correspondence
Flaws in the original assessment
Failure to carry out reviews
No record of reasons for decisions

13. Enforcement Execution against goods (Bailiffs) Charging Orders
Attachment of Earnings
Third Party Debt Orders
Court Questioning
Bankruptcy

14. Break

15. Some Specific Problems
Payment of rent to family members
Unofficial attorneys
Registration of HASSASSA charges
Draft Care and Support Bill

16. Rent to Family Members
Not appropriate where the person is in residential care
Non-residential care guidance does not contemplate such a situation
Need to examine the circumstances carefully
What is the rent for?
Is it to contribute towards household expenditure “for their keep”?
Is the family member receiving reduced Housing Benefit because another adult is living in the property?
Is it a contribution towards the rent or mortgage for a larger property so that the person can be accommodated?
It might be a mixture of the above.

17. Principle is whether the rent is in reality replacing normal expenditure
Can it be expected to be provided from the basic protected income
If the person to whom the rent is being paid were not a relative would it be allowed as a housing expense?
Balance between being alert for sham rental payments and not preventing families from adopting sensible financial arrangements
Similar approach needed for loan repayments especially where the loan was taken out to pay for necessary adaptations

18. Registration of HASSASSA Charges S. 22 HASSASSA
(1) Subject to subsection (2) below, where a person who avails himself of Part III accommodation provided by a local authority in England, Wales or Scotland—
(a) fails to pay any sum assessed as due to be paid by him for the accommodation; and
(b) has a beneficial interest in land in England or Wales,
the local authority may create a charge in their favour on his interest in the land.
(2) In the case of a person who has interests in more than one parcel of land the charge under this section shall be upon his interest in such one of the parcels as the local authority may determine.
(2A) In determining whether to exercise their power under subsection (1) above and in making any determination under subsection (2) above, the local authority shall comply with any directions given to them by the Secretary of State as to the exercise of those functions.
(3)
(4) Subject to subsection (5) below, a charge under this section shall be in respect of any amount assessed as due to be paid which is outstanding from time to time.

19. (5) The charge on the interest of an equitable joint tenant in land shall be in respect of an amount not exceeding the value of the interest that he would enjoy in the land if the joint tenancy were severed but the creation of such a charge shall not sever the joint tenancy.
(6) On the death of an equitable joint tenant in land whose interest in the land is subject to a charge under this section—
(a) if there are surviving joint tenants, their interests in the land; and
(b) if the land vests in one person, or one person is entitled to have it vested in him, his interest in it,
shall become subject to a charge for an amount not exceeding the amount of the charge to which the interest of the deceased joint tenant was subject by virtue of subsection (5) above.
(7) A charge under this section shall be created by a declaration in writing made by the local authority.
(8) Any such charge, other than a charge on the interest of an equitable joint tenant in land, shall in the case of unregistered land be a land charge of Class B within the meaning of section 2 of the Land Charges Act 1972 and in the case of registered land be a registerable charge taking effect as a charge by way of legal mortgage.

20. Registration with the Land Registry
Straight forward where land registered in sole name of the person in residential care
Registration may reveal a dispute as to the true beneficial owner and may lead to proceedings before an Adjudicator
Unlikely to be possible to register the charge where land jointly owned
An unregistered HASSASSA Charge is an equitable interest in land and requires a different enforcement route

21. Restriction in the form below appears to be the best that can be entered on the land register where the land is jointly owned and the HASSASSA charge applies to only one of the owners
“No disposition of the registered estate is to be completed by registration without a certificate......that written notice of the disposition has been given to …. being the person with the benefit of a charge arising under s22 of the Health and Social Services and Social Security Adjudications Act 1983

22. Equitable Charges
The holder of an equitable charge has an interest in the property
Others will also have interests
Any person with an interest in property can make an application under s.14 Trusts of Land and Appointment of Trustees Act 1996 (TOLATA)
The court may order the property to be sold
The court will consider the matters set out in s. 15 TOLATA including
The purpose for which the property is held
The welfare of any child who lives in the property
The interests of any secured creditors
The circumstances and wishes of others with an interest
The interests of others may prevail

23. Relationship with Deferred Payment Agreements
HASSASSA Charges should not be used where the resident is willing to pay the assessed charge but is unable to do so until property is sold (LAC(2001)15)
There is a duty to offer Deferred Payment Agreements
The DPA is a binding agreement so avoids later disputes
In DPA cases the charge cannot be enforced until 56 days after death
A DPA offer may reveal a dispute as to beneficial ownership
It is better to resolve the dispute sooner rather than later

24. Unofficial Attorneys No formal authority to act on the person’s behalf
Many thousands of such people assist friends and relatives without any problems whatsoever
Where issues arise, important to consider whether there are real safeguarding concerns
If income is being spent by the unofficial attorney without paying the assessed charges:
Does the person have capacity – if not, an application should probably be made for a corporate appointee and/or a financial deputy
If the person has capacity, have they consented to their money being spent in this way – there may be a need for safeguarding measures
If the person with capacity has authorised the unofficial deputy to spend their money without paying the care fees, take enforcement action.

25. Draft Care and Support Bill
Currently out for consultation – closes today
Intended to consolidate the various different pieces of legislation dealing with care and support for adults
Intended that the same standards and criteria will apply throughout England
Includes consolidation of charging regimes for residential and non-residential care
Regulations will specify how the needs assessments and care plan are produced
Some important financial aspects of current draft bill

26. Mandatory to offer DPA to those who meet set criteria
Self funders can ask for services to be provided by the local authority
Difference in rates charged by many care homes makes it financially advantageous to have a service through the local authority
Increase in number of full cost assessments
Potential increase in the number of debtors
Mandatory to offer DPA to those who meet set criteria
Cannot claim for the debt if DPA should have been offered unless it was actually refused
Will be regulations permitting some interest and administrative costs to be charged on DPA

27. As currently drafted no equivalent to HASSASSA charges
Potentially more debtors and no security
Enforcement by possession proceedings will only be available under the DPA charge
That will usually be after death
Long timetable for implementation
Introduced to parliament in Autumn 2013
Intended to complete its passage in Autumn 2014
For implementation in 2015
Lobbying is likely to result in some changes to the detail

28. Questions