1. Strategic | Critical Thinking Thinking
a model for leadership
by Steelcase

2. that improve performance?
Can we establish
Protocols & Practices
that improve performance?
4 Steps

3. THINK THINK Needs to be thorough Must be intensely prepared
ponder
query
network
read
THINK
Needs to be thorough
Must be intensely prepared
Scan universe for reasoning
(proof that you’ve done your home-
work & used rigorous discipline)
Learning via networking
Looking at facts AND feelings

4. A Leader’s Influence in Group Thinking
When
accommodating, agreeing, coaching, coactive, coadjuvant, coefficient, collaborating, collaborative, collective, collegial, collusive, combining, common, concerted, concurring, coordinated, coordinated, harmonious, harmonious, in league, interdependent, participating, reciprocal, responsive, shared, sociable, supportive, symbiotic, synergetic, synergic, team, united, uniting, useful
CONSENSUS
goes bad
A Leader’s Influence in Group Thinking
How do you reach consensus?
How should good leaders reach consensus?
collegial (adj) 1: characterized by or having authority vested equally among colleagues; "collegial harmony"; "a tendency to turn from collegial to one-man management"
con·sen·sus  (n) 1. General agreement or accord. An opinion or position reached by a group as a whole. See Usage Note at redundancy
The American Heritage® Dictionary of the English Language, Fourth Edition

5. POV THINK Point- Of-View Leaders must develop & articulate POV
ponder
query
network
read
THINK
“leadership is having a point-of-view”
Point-
Of-View
Leaders must develop & articulate POV
Make a decision around the debate
One person must establish direction
Changing POV is only valid if new
evidence is submitted
POV should align with future state

6. POV Yes… this means one person will establish direction! E N D S W I R
the S W I R L
POV
Yes… this means
one person
will establish
direction!
GATHER
The TEAM
LEAD
The
WAY

7. PLAN THINK Point- Of-View Plan-To Implement ponder query network read
“leadership is having a point-of-view”
Point-
Of-View
plan- to-implement: what, who, how, where
Plan-To
Implement

8. PLAN a goat rodeo? Have you ever seen…
Business and groups
respond well to planning
“Respect and Dignity” means taking the time to plan what all the constituents need to successfully implement.
Consider all constituents involved
Communication is critical
Clarify and simplify
Ensure all know the game plan
Anticipate, anticipate, anticipate
Practice, practice, practice
Hint-
Its not this cute…

9. IMPLEMENT THINK Point- Of-View Plan-To Implement Implement ponder
query
network
read
THINK
Point-
Of-View
“leadership is having a point-of-view”
plan-to-implement: what, who, how, where
Plan-To
Implement
One Voice
Play to Win
Brave Heart
Celebrate
Conclusion!
Implement

10. IMPLEMENT Execute the plan flawlessly Check progress
Make course corrections as necessary

11. that improve performance
Protocols & Practices
that improve performance
ponder
query
network
read
THINK
Point-
Of-View
“leadership is having a point-of-view”
plan-to-implement: what, who, how, where
Plan-To
Implement
one voice
play to win
brave heart
celebrate
Conclusion!
Implement

12. THINK
Point-
Of-View
in 4 Steps
Plan-To
Implement
Implement

13. THINK t?
Point-
Of-View
Plan-To
Implement
Implement
What about time?

14. time to do vs. completing the course THINK
1 hour
1 day
1 week
1 month
…timeframe for each step doesn’t matter
what matters is that all steps are covered
time to do
vs.
completing the course
THINK
Point-
Of-View
Plan-To
Implement
Implement

15. THINK
Point-
Of-View
4 Steps
Plan-To
Implement
Implement

16. Strategic | Critical Thinking Thinking
a model for leadership
by Steelcase