2. ولو كنت فظا غليظ القلب لانفضوا من حولك فأعفو عنهم واستغفر لهم وشاورهم في الأمر فإذا عزمت فتوكل على الله.

3. And by the mercy of Allah you dealt with them gently and had you been sever and harsh harted they would have broken away from about you ; so pass over their faults and ask Allah’s forgiveness for them and consult them in the affairs .Then when you have taken a decision, put your trust in Allah ,certainly, Allah love those who put their trust in him.
Chapter 3 verse 159

4. What is leadership? Charisma? Qualities? Personalities?
Undoing of a leader
Inflexible
Convinced of their own infallibility
Unable to change
Doesn’t guarantee effectiveness.
Qualities?
Personalities?

5. What is leadership?
The concept of leadership is the direction and guidance, by example, given to others to get quality work done and to achieve objectives.

6. What is leadership? Thinking through organization mission Setting
Define it
Establishing it
Setting
Goals
Priorities
Standards

7. What is leadership? Responsibility not rank & privilege
Mistakes.
Triumphs.
Strong associates & subordinates.
Create human energies & vision.

8. What is leadership? Earn trust. Earn spiritual tranquility.
Earn followers.
Like him ?
Agree ?

9. Followers Creation They can generate
Confidence frightened
Certainty vacillating
Action hesitant
Strength weakness
Courage cowardice
Optimism cynicism
Conviction that the future will be better

10. Principle-centered Fairness Kindness Equity Justice Integrity Honesty
Trust
Service
Consistency

11. Effective Leader Who has followers, not necessarily thinker.
Who show results, not necessarily popular.
Who accept responsibility.
Who are highly visible ,sets an example.
P.Druker

12. Roles Of Leader
Path finding
Aligning
Empowering
Stephen Covey

13. Path finding It deals with the larger sense of future.
It ties together the value system and vision with the needs of customers and other stakeholders through a strategic plan

14. Aligning
It ensures that organizational structure, systems, and operational processes all contribute to achieving the mission and vision.
The people are also in alignment with the vision.

15. Empowering Growing of effective leaders
People actively given opportunity to try out their talents & skills
Given training& study opportunity

16. Vital questions What do I want? What needs to be done?
What can I do to make a difference?
What is the organization mission ?
What is the persons performance, values?
What are the associates strength?

17. “Here lies a man who attracted better people into his service than he was himself”
Andrew Carnegie’s Tomb stone

18. Mirror Test The person they wanted to The leader greatest temptation
Be.
Respect.
Believe in.
The leader greatest temptation
“do the popular rather than the right thing”

19. “ Our role as leaders is not to catch people doing things wrong, but to create an environment in which people can become heroes.”
Newt Hardie,
Vice President Quality, Milliken.

20. Lao Tsu
The very highest leader is barely known by men. Then comes the leader they know and love. Then the leader they fear.
Then the leader they despise.
The leader who doesn’t trust enough will not be trusted.
When actions are performed without unnecessary speech
The people say , “We did it ourselves”

21. Leadership is
Everyone’s Business

22. Leadership Styles Autocratic / Bureaucratic.
Diplomatic / Consultative (sells an already made decision).
Democratic (ask the group for decision).
** Participatory ** The TQM leadership style / Best style.
Participatory: Presents the problem and / or the draft decision to staff and receive suggestions, then make the decision based on what is best for the organization.

23. Delegation To delegate or not to delegate ? They do it.
The one thing they only can do.
The one thing that can make a difference.
The one thing that will set standards.
The one thing they want to be remembered for.
They do it.

24. Leadership vs. Management
Managers
Administer.
Maintain.
Focus in structure.
Take the short view.
Rely on control.
Leaders
Innovate.
Develop.
Focus on people.
Take the long view
Inspire and motivate.

25. Leadership vs. Management
Managers
Ask you to do the job.
Tell how and when.
Accept the status quo.
Do things right.
Leaders
Motivate you to do it then help you.
Tell what and why.
Challenge the status quo.
Do the right thing.

26. The Quality LEAP Model ASTRAY ULTIMATE Align Empower E F F E T I V E
high
ULTIMATE
Align
Empower
low
E F F E T I V E
E F F I C I E N T
high
Persevere
Lead
LOST
low
QUESTING
The Quality LEAP Model

27. The inherent capacity to choose, to develop a new vision for ourselves, to respect our life, to forgive some one, to apologize, to make a promise and then keep it, in any area of life,
is, always has been, and always will be
a moment of truth for every true leader Stephen Covey