1. NSW Government Information Management Framework
Sonya Sherman
Principal Policy Officer, Information
Strategic Policy, DFS
Records Managers Forum, 25 November 2013

2. NSW ICT Strategy

3. ICT Strategy - Key Initiatives
Service NSW: A new service culture that is responsive to community needs. - DPC Open Government: Fresh approach to engaging with the public and industry through online and social media technologies. - DPC Open Data: Making government data available to stimulate the development of innovative approaches to service delivery. - DFS Managing Information for Better Services: Framework of common information standards across government and using information better to enhance service delivery. - DFS Infrastructure and Managed Services: Taking advantage of consolidation, virtualisation, sourcing as a service and cloud technologies. - DFS Procurement Reform: New approach to ICT procurement to enable early engagement and better value expenditure. - DFS ICT Skills and Innovation: Building public sector ICT skills with the assistance of industry and the research sector. – DFS (with Public Service Commission)

4. Open Data
Make high quality government datasets available to industry and the community
Stimulate innovative solutions to service delivery and the provision of information
Key Elements
Open Data Policy launched 11 Nov
Open access licensing (Ausgoal)
Data.nsw (and apps4nsw)

5. Managing Information for Better Services
Support the secure reuse of information and data for better services, improved performance management, and a more productive public sector
Key Elements
Information management framework & standards
Information Security
Sharing information assets
Location Enabled Data

6. Information Management Framework
“…a broad suite of standards, guidelines and resources to bring a rigorous whole-of-govt approach to the State’s information assets”
Key Elements
Common approach to information architecture
Standards for data quality and exchange
Standards for metadata
Guidelines to manage/transition legacy systems

7. Approach to Information Management
To realise its potential value, data and information must be managed strategically, coordinated across NSW Government.
Outcomes-driven
7 principles

8. Standards
To encourage interoperability, enable sharing and re-use of information, standards must meet specific business needs.
Business-driven
5 criteria

9. Information Management Framework

10. Digital Information Security Policy
Requires NSW Agencies to have an Information Security Management System (ISMS)
Requires a minimum set of controls from AS/NZ ISO in IT Security Techniques
Certain agencies are also to certify compliance with AS/NZ ISO 27001
Annual attestation of compliance in Annual Reports

11. Implementation timelines
What
When
Status
Commence implementation
Dec 2012
Complete
Establish Community of Practice
Nominate Senior Responsible Officers
Jan 2013
1st implementation progress report
July 2013
Full compliance
Dec 2013
In progress
Implement information classification system
Jan 2014
2nd implementation progress report
Pending
Attestation in annual report
Jun 2014

12. Information classification
Dissemination Limiting Markers
Sensitive
Sensitive: NSW Government
Sensitive: NSW Cabinet
Sensitive: Legal
Sensitive: Personal
For Official Use Only (FOUO)
DFS C Information Classification and Labelling Guidelines

13. Implementing classification
Old
New
Personnel-in-confidence
Sensitive: Personal
Cabinet-in-confidence
Sensitive: NSW Cabinet
Legal-in-confidence
Sensitive: Legal
Commercial-in-confidence
Sensitive: NSW Government
Protected
Highly protected
Or use appropriate security classification
DFS C Information Classification and Labelling Guidelines

14. Answers to FAQs … Unlabelled information should be unclassified
Only relabel information if business need requires it
Build classification into systems
See the Change Management guidance on the ICT Strategy website (
Talk to your Senior Responsible Officer
Use the ready-reckoner cards and website (coming soon….)
Ask us at:

15. Other Questions….?

16. Questions for you…
How does the idea that information managers are ‘pushing on an open door’ align with your experiences?
How do you use/describe these outcomes and principles in your work? What words help you to best communicate the message?
How have you approached the adoption of standards? Has this worked?
How have benefits been realised? What stories can you tell of services improved through re-use of information?

17. Go to the website www.services.nsw.gov.au/ict
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