1. Booking an Appointment in CHCS December 17, 2012
Implementation and Training Directorate
Delois Klemm, Director ;
Ronald Anderson, Deputy Director, Garrison Products ;

2. Physician Menu
Type “MCP”; ENTER
Type “MCP”; ENTER

3. Managed Care Program Menu (MCP)
Type “HMCP”; ENTER
Managed Care Program Menu (MCP)

4. Health Care Finder Menu (HMCP)
Type “BHCF”; ENTER
Health Care Finder Menu (HMCP)

5. When prompted to select the patient’s name, use one of the following:
Type in the First letter of the last name and the last four of the Sponsor’s SSN. ENTER
Type in the last name,first name (with no spaces). ENTER
Type in the last name. ENTER

6. Type in the number that corresponds to the correct patient; ENTER

7. If the patient is part of a family, CHCS will ask you to verify the sponsor’s name. It should be defaulted to the correct sponsor; ENTER

8. Option 1: DEERS Ineligible Patient
If you get this screen and the patient is not an emergent/urgent case, refer the patient to DEERS. ENTER to exit the appointment module.
If the patient is an emergent/urgent case, type “Y”; ENTER

9. Option 1 Cont… Type in the Override Code; ENTER
If you don’t know the correct code to use, type “??”; ENTER to view a list

10. Once your cursor is on Exit; ENTER

11. Defaulted to booking the appointment; ENTER
Type in other letter options for other functions.

12. Use F11 to select all to narrow your search, or individually select specific criteria with the END key; ENTER
F11 function (select all)

13. You must select at least Access to Care Category
You must select at least Access to Care Category. Here, we’ve also selected Provider.
Type in the Provider’s name; ENTER

14. Type “??” to view a list; ENTER or
Type Routine, Established, Acute, Future, etc. Type ?? To view the list of choices.
Type “??” to view a list; ENTER or
Type in the desired appt. type; ENTER

15. Option 1: Select from the list
Use END key to select the desired appt; ENTER
Use the “End” key to select the desired appointment time and date.
If you want to view more appointments, ENTER

16. Option 2: View all Appointments
ENTER to view all appointments for this provider.

17. Use END key to select the desired appt; ENTER

18. Defaulted to Book Appt;
ENTER

19. ENTER.
For Appointment Comment, type your Three (3) initials; ENTER.
Type Reason for Appointment; ENTER.

20. ENTER if everything is correct, type “A” to cancel or “E” to make changes.

21. Defaulted to No;
ENTER
If “Yes”, type “Y”; ENTER and fill out follow-on screen.

22. ENTER to print, or type “N”; ENTER

23. ENTER if you are finished;.
After you put in your search criteria, this screen will appear if the provider you selected does not have any open appointments. From here, you can select “C” or “M” to change the provider.