1. Native American Veteran Entrepreneurs and SBA Partners for Success Presenter Jeff Estep President Heritage Global Solutions, Inc.

2. Where is all the business?????
Reality Check
You are Native American……
You are an honored military veteran…..
You may even be certified 8a or HubZone…..
Where is all the business?????

3. Standard Business Practices
We built it …they did not come!!!
Market your product
Produce quality goods/services
Create great customer relationship management

4. Agenda Why are we here? Mission and Goals Overview of SBA
Practical experience working with Public & Private sector customers
Available resources

5. Why are we here? The SBA Initiative
In September of 2008 the SBA’s Office of Native American Affairs initiated a program to improve its outreach and services awareness in the Native American community. Surveys showed that Veterans in this community had a high interest in business ownership, so Vets were specifically identified for outreach efforts.

6. How do we reach Native Vets?
A study was commissioned and awarded to Gabbard & Company to analyze the Native Vet community and determine the best way to reach those who were not already registered business owners with the SBA.

7. What Did Gabbard & Co. Learn?
~ 200,000 Native Americans own businesses
~13,000 of these businesses are owned by Veterans
Only 450 Native Vet business are registered in the CCR
~175,000 Native Vets don’t own a business, but many may want to know how they would start one
All are candidates for SBA assistance.

8. What Did Gabbard & Co. Learn?
Native American obstacles to business ownership are: lack of financial resources, lower educational attainment levels, and lack of demand in rural and reservation areas.
Historical efforts to draw Native Americans away from their locale to receive business training and support services have not worked. Native Americans are less inclined to travel in order to take advantage of such services.
To increase the use of SBA services, marketing programs must be pushed out to tribal areas and hosted by familiar trusted organizations.
The SBA has designated these trusted organizations as Resource Partners.

9. Heritage’s Mission
Educate Native American Veteran Entrepreneurs and future entrepreneurs on existing SBA policies and programs in order to create an environment for success.

10. Goals Conduct Education and Outreach events across the U.S.
Grow and maintain a database of contact information for Native Vet Business Owners and Entrepreneurs.
Create a portal designed specifically for Native Veteran Entrepreneurs. (NAVBIZ)

11. NAVBIZ Vision
NAVBIZ will be a portal that Native Vet Business owners and entrepreneurs will use to advance their business interests. It will be the go-to place for business networking.

12. NAVBIZ Features
Registration as a partner or member – Build the NAVBIZ database
Learn about SBA programs targeted specifically to Native Vets
Learn how SBA programs are received by reading blogs/commentary posted by NAVBIZ partners and members
Links to broad resources that may be of aid to Native Vet Entrepreneurs
Learn about other ideas and programs from the membership
Contribute to the online community by posting comments or blogging
Utilize a NAVBIZ knowledgebase to retrieve relevant information
View the SBA calendar of outreach and education events

13. SBA Advantages Office of Native American Affairs
Office of Veterans Business Development
SBA 8(a) program
13 CFR
Patriot Express

14. SBA Advantages – Part II
E200 program
Executive level training initiative for small business owners.
Small Business Development Centers
The Office of Small Business Development Centers (SBDC) provides management assistance to current and prospective small business owners
Small Business Primer
Online Video

15. SBA Tribal 8(a)
The “8(a) program” is designed to help small business who are owned and controlled by socially and economically disadvantaged individuals and economically disadvantaged Indian Tribes and Native Hawaiian Organizations in competing on an equal basis in the mainstream of American economy.
Opens avenues into other federal agencies.
SBA is authorized to contract with other federal agencies, then subcontract to eligible 8(a) participants.
Sole Source Potentials
Contracts up to $5.5M for individually-owned businesses assigned manufacturing SIC/NAICs and $3.5M for all other contracts. (13 CFR )

16. Patriot Express

17. Private Sector Assistance
Native American Business Enterprise Center
Operated through the cooperative agreement with the U.S. Department of Commerce, Minority Business Development Agency
Specific types of Management and Technical Assistance shall include but are not limited to the following:
Marketing
Access to Capital
Contracting and Procurement Opportunities
Finance & Accounting
Bonding
General Management
Personnel
Administration
Website:

18. Private Sector Assistance Part II
Department of Defense Office of Small Business Program
Indian Incentive Program(IIP) - makes every effort to provide added value to the government, in that, this program is funded independently by the Office of the Secretary of Defense and is not supported by the funds of the contracting agency.
Company must be owned by an enrolled member of a federally recognized tribe.
These contracts require contractors to use their best efforts to give Indian organizations and Indian-owned economic enterprises the maximum practicable opportunity to participate in subcontracts awarded to the fullest extent consistent with efficient performance of the contract(s). Contracting officers, subject to the terms and conditions of the contract, shall authorize an incentive payment of 5 percent of the amount paid to subcontractors that are Indian organizations or Indian-owned economic enterprises.

19. Private Sector Assistance - Part III
IIP
Source:

20. Private Sector Experience Prime Contractors
Prime Contractors look for same characteristics in all sub-contractors:
Age of Business
Performance
Financial stability
Small business can respond quicker and with more innovation.

21. Private Sector Experience - Part II
Prime Contractors looking specifically at small business:
Must fit into industry-standard definitions of being small or diverse companies
Product and service leadership
Sustained high performance in cost, quality, and delivery
Financially healthy and lean
Customer-focused
Innovative and responsive

22. Private Sector Experience - Part III
Prime Contractor Environments:
Multi-national in scope
Multitude of programs
U.S. Defense budget has major impact if company is focuses on defense contracts.
Programs are always changing
Management is becoming more virtual
Employ thousands internally to support programs

23. Private Sector Experience - Part IV AT&T launches …
Private Sector Experience - Part IV AT&T launches ….. Operation Hand Salute “OHS”
The purpose of this program is to develop and promote DVBEs, continue towards the goal of 1.5% of AT&T’s purchase base to be with DVBEs, and help these mentees advance their businesses to the next level.
Advocacy: armed with knowledge on DVBE regulations, resources, advocacy groups, mentees will be better prepared to advocate for their value proposition
Awareness: increased awareness of procurement processes and supply chain requirements will make the mentees more competitive in the bid process
Innovation: working with mentors, to understand how to sustain their business in an ever challenging economic environment
Training: 9 - TL 9000 Classes, 8 – Workshops
Partnerships: Create networking opportunities through various resources (Primes, mentors, etc)
Accountability: Monthly status reports ensure that the Mentor and Mentee are working together on an action plan to insure success of the program and establish key follow-up items
Recognition: Participants will be prominently identified in program materials and have opportunities to interact with key AT&T leaders

24. Private Sector National Center for American Indian Enterprise Development
A non-profit organization, founded and directed by American Indians, committed to Business Development for Indian People
953 E. Juanita Avenue Mesa, AZ Phone: Fax: web:

25. Private Sector
Local Banks
Chase Bank

26. Private Sector Airlines Continental Airlines - Veterans Program

27. Interagency Task Force on Veterans Small Business Development
GOALS
improving capital access
expanding mentor-protégé assistance
increasing the integrity of certifications of status
reducing paperwork and administrative burdens
increasing and improving training and counseling

28. Public Sector Assistance
Procurement Technical Assistance Center (PTAC)
Congressionally authorized initiative to assist organizations that are seeking to market their goods and/or services to federal, state, and local governments.
Provides a variety of tools and services that assist local businesses in identifying government procurement opportunities and to compete more effectively for government contracts.

29. PTAC Benefits
one-on-one counseling to assist in the pursuit of government contracts.
access to contract opportunity listings and bid boards.
bid matching for prime contracting and subcontracting to qualifying businesses.
assistance in completing certifications applications to compete for all levels of government contracting.
training seminars on various contracting topics.
assistance in marketing your organization to government buyers by providing procurement contacts, buyers, purchasing agents and contracting personnel for federal, state and local government agencies.
Access to a technical library

30. Public Sector Assistance Part II VA – www.VetBiz.gov

31. Public Sector Assistance - Part III
Department of Defense
Office of Small and Disadvantaged Business Utilization
Mentor – Protégé Program
The DoD Mentor-Protégé Program assists small businesses (Protégés) to successfully compete for prime contract and subcontract awards by partnering with large companies (Mentors) under individual, project-based Agreements.
A form of joint venture
Website:

32. Public Sector Assistance - Part IV
New Mexico – Department of Veteran Services
Veterans Business Resource Center – Albuquerque
A business resource center that opened its doors in Albuquerque in 2008.
Assist with government achieving goal of 3% of the total value of all prime contract and subcontract awards for each fiscal year to small business concerns owned and controlled by service-disabled veterans.
The Department’s goal is to be the nation’s leading state advocate for veterans in business and a motivator/facilitator for veterans exploring the prospects of business ownership.
Website:

33. Public Sector Assistance - Part V
UIDA Business Services Procurement Assistance Center
A supporting non-profit program of the National Center. Is funded by the Department of Defense
Some of the Services Include:
Assist in matchmaking
Training seminars
Hands on Website, Marketing, and Accounting with professionals in the field
Contact Information:
George Williams
86 South Cobb Drive MZ0510
Marietta, GA 30063
Phone:

34. Public Sector Assistance - Part VI
Veterans Procurement Assistance Center
A non-profit agency whose mission is to assist New Mexico Veterans and Service Disabled Veterans in business.
Some of the Services Include:
Assist in matchmaking
Training seminars
Hands on Website, Marketing, and Accounting with professionals in the field
Contact Information:
Veterans Procurement Assistance Center Inc.
1314 Madeira Dr. SE
Albuquerque, NM 87108
Phone:

35. Public Sector Assistance - Part VII
SATOP – Space Alliance Technology Outreach Program
40 hours free engineering consulting
Nationwide assistance
Small business focused – under 500 employees
Do not need to be high-tech, manufacturing or aerospace. or

36. Public Sector Assistance - Part VIII
Technical and Community Colleges
Don’t forget your own government
U.S. Senators
U.S. House of Representatives
State Officials

37. Resources Franchises
NaVOBA – National Veteran Owned Business Association

38. Resources Business Network
Buy Veteran Program:
Sponsored by NaVOBA

39. Resources Web advertising
Veteran Owned Business.com

40. Resources - Part II Sourcing businesses
Business Matchmaking - the nation's leading public-private small business procurement program, can put you face-to-face with government and corporate buyers for a wide range of products and services.
Teaming USA - dedicated to helping small business owners find partners and learn the powerful advantages of working together to win government and major corporate contracts.

41. Resources - Part III Tools & Counseling
SCORE – Counselors to America’s Small Business. A resource partner of the SBA
HP & Microsoft Small and Medium Business tools
IBM – Small and Medium Business toolkit

42. Resources - Part IV Conferences RES/UIDA
National Center for American Indian Enterprise Development
AFCEA
GOLD COAST
NMSDC (Local Chapter - SCMBDC)
American Indian Chamber of Commerce
Keeping the Promise (CADVBE)
Prime Sponsored Small Business events

43. Resources - Part V Helpful Websites
U.S. Government
Central Contractor Registration/ProNet
Small Disadvantaged Business (SBA approval required)
SBA 8(a) Business Development (SBA approval required)
Small business concerns in HUBZones (SBA approval required)
Service-Disabled Veteran Owned Business
Veteran Owned
American Recovery & Reinvestment Act(ARRA)
Federal Business Opportunities(FBO)
Federal Grants Website
Department of Homeland Security(DHS)
Federal Bids
Federal Office of Small & Disadvantaged Business Utilization(OSDBU)

44. Resources - Part VI Helpful Websites
U.S. Government Part II
SBA Prime Contractors post subcontracting opportunities
Minority Business Development Agency(MBDA)
Non-Government
The American Indian Chamber of Commerce of New Mexico
Women’s Business Enterprise National Council
National Minority Supplier Development Council
National Institute for the Blind
National Institute for the Severely Handicapped
NativeEdge

45. Associations, Organizations & Certifications
Resources - Part VII
Associations, Organizations & Certifications
SBA 8a/HUBZone
National Center of American Indian Enterprise Development/ UIDA
American Indian Chamber of Commerce of California
CA DVBE Alliance
Choctaw Nation of Oklahoma/Veteran Advocacy
Elite SDVOB Network
National Veteran Owned Business Association
NABA
Council for Native Hawaiian Achievement
Indian Incentive Program
Native American Contractors Association
National Minority Supplier Development Council

46. Texas Area Local Contacts
SBA
El Paso District Office
Business Development Division
Lead Business Development Specialist Jose L. Campos
Business Development Specialist Adrian Madrigal
Business Development Specialist Suze Aguirre
Dallas District Office
8(a) Business Dev. Program Betty Thrower ext
HubZone Jennie Montgomery ext Greg Duffer ext
Veterans Information Officer Bill Medina ext
Women’s Business Ownership Maryann Nichols ext

47. Texas Area Local Contacts - Part II
SBA
Lower Rio Grande Valley District
8(a) and HUBZone Business Development Specialist Gilbert Soliz x228
SBDC Liaison & Women Business Center Business Development Specialist Graciela Guillen x225
Corpus Christi Branch Office
Veteran Affairs Branch Manager Simon H. Castillo x21
8(a) and HUBZone Business Development Specialist Elizabeth Soliz x21

48. Texas Area Local Contacts – Part III
SBA
Houston District Office
8(a) and HUBZone Gaye Spears-Madison
Veterans Representative Stephen Curry
SCORE
Lubbock District Office –
Lead Business Development Specialist Scotty Arnold ext. 101
Business Development Specialist Josie Salinas ext. 106
Business Development Specialist Kim Hobgood ext. 108
San Antonio District Office Lead Business Development Specialist Mary Alice Blanco
Development Specialist Business Debra Dimando
Development Specialist Business Linda Olinick
Development Specialist Business Stephanie Rapp
Development Specialist Business Theresa Scott

49. Texas Area Local Contacts - Part IV
TEXAS SBDC Network
List of all Texas SBDC
North Texas Small Business Development Center Network Regional Office
Bill J. Priest Institute of El Centro College 1402 Corinth Street Dallas, TX Phone:  (214) or (800) 350-SBDC (7232)
South-West Texas Border SBDC The University of Texas at San Antonio West Durango Boulevard
San Antonio
Texas USA Telephone: Fax:
South-West Texas Border SBDC Texas State University – San Marcos
Phone:
Round Rock (Main Office):
1555 University Blvd, Suite 265
Round Rock, TX 78664
Austin (Satellite Office):
314 E. Highland Mall Blvd., Ste 304
Austin, TX
San Marcos (Administrative Office
601 University Dr. McCoy Hall 322
San Marcos, TX

50. Texas Area Local Contacts - Part V
Dallas County Comm College, Lead SW Texas SBDC
1402 Corinth Street
Dallas, TX 75215
Tel: (214)
Fax: (214)
The University of Texas of the Permian Basin
4901 E. University
Odessa, Texas 79762
Ph: (915)
Fax: (915)
Trinity Valley Comm College SBDC
500 South Prairieville
Athens, TX 75751
Tel: (903)
Fax: (903)
Bonham Satellite SBDC, Sam Rayburn Library
1201 E 9th St Bldg 2
Bonham, TX 75418
Tel: (903)
FAX: (903)
Navarro SBDC
120 North 12th Street
Corsicana, TX 75110
Tel: (903)
Fax: (903)
International Trade Center SBDC
World Trade Ctr, 2050 Stemmons Freeway, Ste 150
Dallas, TX 75258
Tel: (214)
Fax: (214)

51. Texas Area Local Contacts - Part VI
Center For Government Contracting SBDC
1402 Corinth Street
Dallas, TX 75215
Tel: (214)
Fax: (214)
Grayson SBDC
6101 Grayson Drive
Denison, TX 75020
Tel: (903)
Fax: (903)
Denton Satellite SBDC
P.O. Drawer P
Denton, TX 76201
Tel: (817)
Fax: (817)
Best Southwest SBDC
214 South Main, Suite 102A
Duncanville, TX 75116
Tel: (214)
Fax: (214)
SBDC for Enterprise Excellence
7300 Jack Newell Boulevard, South
Fort Worth, TX 76118
Tel: (817)
Fax: (817)
Tarrant SBDC
1500 Houston Street, Room 163
Ft. Worth, TX 76102
Tel: (817)
Fax: (817)

52. Texas Area Local Contacts - Part VII
North Central Texas SBDC 1525 West California Gainesville, TX Tel: (817) Fax: (817)
Kilgore College SBDC 110 Triple Creek Drive, Suite #70 Longview, TX Tel: (903) Fax: (903)
Northeast/Texarkana SBDC P.O. Box Mt. Pleasant, TX Tel: (903) Fax: (903)
Read more:
Paris Junior College SBDC Clarksville Street Paris, TX Tel: (903) Fax: (903)
Courtyard Center For Professional and Economic Development, SBDC Preston Park Boulevard, Suite A126/Box 15 Plano, TX Tel: (214) Fax: (214)
Tyler Junior College SBDC 1530 South SW Loop 323, Suite 100 Tyler, TX Tel: (903) Fax: (903)
Read more:

53. Texas Area Local Contacts - Part VIII
McLennan Community College SBDC 401 Franklin Waco, TX Tel: (817) Fax: (817)
Brazos Valley SBDC PO Box 3695 Bryan, TX Tel: (409) Fax: (409)
Galveston County SBDC 4015 Avenue Q Galveston, TX Tel: (409) Fax: (409)
Lone Star College System, SBDC 5000 Research Forest Drive Spring, TX Tel: (281) Fax: (281)
Sam Houston State Univ SBDC PO Box 2058 Huntsville, TX Tel: (409) Fax: (409)
Brazosport College SBDC 500 College Drive Lake Jackson, TX Tel: (409) Fax: (409)

54. Texas Area Local Contacts - Part IX
Angelina Community College SBDC P.O. Box Lufkin, TX Tel: (409) Fax: (409)
College Of The Mainland SBDC Amburn Rd Texas City, TX Tel: (409) Fax: (409)
Wharton County Junior College SBDC 911 Boling Highway, Room 102 Wharton, TX Tel: (409) Fax: (409)
Texas Tech Univ, Lead Northwestern Texas SBDC Spectrum Plaza South Loop 289, Suite 114 Lubbock, TX Tel: (806) Fax: (806)
Abilene Christian Univ Caruth SBDC Business Administration, 648 East Highway 80 Abilene, TX Tel: (915) Fax: (915)
West Texas A&M Univ SBDC T. Boone Pickens School of Business South Washington, Suite 209 Amarillo, TX Tel: (806) Fax: (806)

55. Texas Area Local Contacts - Part X
Tarleton State Univ SBDC Business Administration, Box T Stephenville, TX Tel: (817) Fax: (817)
Midwestern State Univ SBDC Taft Boulevard Wichita Falls, TX Tel: (817) Fax: (817)
Univ Of Texas/San Antonio, Lead South Texas Border SBDC 1222 North Main, Suite 450 San Antonio, TX Tel: (210) Fax: (210)
Sul Ross State Univ, Big Bend SBDC Satellite P.O. Box C-47, Room 319 Alpine, TX Tel: (915) Fax: (915)
Lower Colorado River Authority SBDC Lake Austin Boulevard Jack Miller Bldg Mail Stop M104 Austin, TX Tel: (512) Fax: (512)
Greater Corpus Christi Business Alliance SBDC 1201 North Shoreline Corpus Christi, TX Tel: (512) Fax: (512)

56. Texas Area Local Contacts - Part XI
Univ Of Texas -Pan American SBDC 1201 West Univ Edinburg, TX Tel: (210) Fax: (210)
El Paso Community College SBDC 103 Montana Avenue, Suite 202 El Paso, TX Tel: (915) Fax: (915)
Kingsville Chamber Of Commerce SBDC 635 East King Kingsville, TX Tel: (512) Fax: (512)
Laredo Development Foundation SBDC 616 Leal Street Laredo, TX Tel: (210) Fax: (210)
Angelo State Univ SBDC 2610 West Avenue N, Campus Box San Angelo, TX Tel: (915) Fax: (915)
Univ of Texas/San Antonio SBDC North Main, Suite 450 San Antonio, TX Tel: (210) Fax: (210)

57. Texas Area Local Contacts - Part XII
Middle Rio Grande Development Council SBDC 209 North Getty Street Uvalde, TX Tel: (210) Fax: (210)
Univ of Houston-Victoria SBDC 700 Main Center, Suite 102 Victoria, TX Tel: (512) Fax: (512)

58. Texas Area Local Contacts - Part XIII
Native American PTAC
421 E. Comanche Suite #B Norman, OK Phone: (405) Program Headquarters
Bob Gann - Program Manager Phone: (405)
Denise Bowman - Procurement Counselor Phone: (405)
Mary Margaret Gann - CFO Phone: (405)
Dan Little Axe - Senior Consultant Phone: (405)
Dean Hammond - Procurement Counselor Phone: (405)
American Indian Chamber of Commerce
Executive Director
Tosawi Marshall, Comanche
Phone:
Fax:

59. Texas Area Local Contacts - Part XIV
University of Texas at Arlington Cross Timbers Procurement Center 7300 Jack Newell Blvd. S. Fort Worth, TX Phone: Fax: URL: POC: Jim Hicks
University of Texas at Brownsville/TSC 1600 E. Elizabeth Street Brownsville, TX Phone: Fax: POC: Rosalie O. Manzano
University of Houston Texas Information Procurement Service 2302 Fannin Suite 200 Houston, TX Phone: Fax: URL: POC: Carey J. White
San Antonio Procurement Outreach Program POB San Antonio, TX Phone: Fax:

60. Texas Area Local Contacts - Part XV
Procurement Assistance Center NWT SBDC 2579 S. Loop 289 Suite 210 Lubbock, TX Phone: Fax: POC: Otilo Castellano
Angelina College Procurement Assistance Center 3500 South First Street P.O.Box 1768 Lufkin, TX Phone: Fax: POC: Thomas E. Brewer, Jr., C.P.M.
The Contract Opportunities Center El Paso Community College POB El Paso, TX Phone: Fax: POC: Yolanda Moya, Alicia Salcedo
Panhandle Regional Planning Commission POB 9257 Amarillo, TX Phone: Fax: URL: POC: Edmond Esparza

61. Texas Area Local Contacts - Part XVI
Del Mar College Procurement Technical Assistance Center 101 Baldwin, VB-351 Corpus Christi, TX Phone: Fax: URL: POC: Ann Fierova
Texas Veterans Commission
Stephen F. Austin Bldg., Suite 800
Austin, Texas 78701
(Fax) 512/
Texas Veterans Land Board In Texas: VETS (8387)
Outside Texas:
Texas Veterans Leadership Program Tel: VET-TEX1 or

62. Texas Area Local Contacts - Part XVII
VA Facilites in Texas
3B South Regional Office Corpus Christi 4500 S. Lancaster Rd. Building 69 Dallas, TX 75216 Phone: Fax: Veteran Centers
Amarillo
3414 Olsen Blvd. Suite E Amarillo, TX 79109 Phone: Fax:
Austin 2015 S. I.H. 35, Southcliff Bldg., Suite 101 Austin, TX 78741 Phone: Fax:
Corpus Christi 4646 Corona Suite 250 Corpus Christi, TX 78411 Phone: Fax:
Dallas N. Central Suite 213 Dallas, TX 75231 Phone: Fax:
El Paso 1155 Westmoreland Suite 121 El Paso, TX 79925 Phone: Fax:
Ft. Worth 1305 W. Magnolia St. Suite B Ft. Worth, TX 76104 Phone: Fax:

63. Texas Area Local Contacts - Part XVIII
Veteran Centers
Harker Heights 302 Millers Crossing, Suite #4 Harker Heights, TX 76548 Phone: Fax:
Houston
Harris County Vet Center Corner Stone Villiage Drive, Suite 110 Houston, TX 77014 Phone: Fax: Cornerstone Village Dr., Suite 110 Houston, TX 77014 Phone: Fax:
Houston Veterans Resource Center
701 N. Post Oak Road Suite 102 Houston, TX 77024 Phone: Fax: Laredo 6020 McPherson Road Suite 1A Laredo, TX 78041 Phone: Fax:
Lubbock
th St. Lubbock, TX 79410 Phone: Fax:
McAllen
801 Nolana Loop Suite 140 McAllen, TX 78504 Phone: Fax:

64. Texas Area Local Contacts - Part IXX
Veteran Centers
Mesquite Dallas County Vet Center 502 West Kearney, Suite 300 Mesquite, TX 75149 Phone: Fax:
Midland 2817 W. Loop 250 N., Suite E Midland, TX 79707 Phone: Fax:
Pantego Tarrant County Vet Center 3337 W. Pioneer Pkwy, Northlake Center Pantego, TX 76013 Phone: Fax:
San Antonio
San Antonio NE Vet Center 9504 IH 35 N, Suite 214 & 219 San Antonio, TX 78233 Phone: Fax:
San Antonio NW Vet Center 9910 W Loop 1604 N, Suite 126 San Antonio, TX 78254 Phone: Fax:

65. Continuing Education
Keep updated on Native American Veteran Business news and events, please become of fan of NAVBIZ on Facebook:
Please follow us on Twitter as well

66. Resources
The resources described in this presentation are informational in nature. Neither Heritage Global nor the SBA can provide any guarantee that these resources will benefit your business.

67. Addendeum

68. Small Business 101 Know your Customer
Who will buy your product or service?
How do they buy?
When do they buy?
Where are they located?
How many potential customers are there?

69. Small Business 101 - Part II
Legal Aspect
Corporate, Federal, State, & Local Acquisition regulations
Contract requirements & specifications
How to obtain contract history
Recommend using an attorney

70. Small Business 101 - Part III
Performance Counts
Deliver what is promised
Deliver on time
Provide good quality for a fair value

71. Small Business 101 - Part IV
Registration & Certifications
Federal governments Central Contractor's Registration (CCR)
Obtain third party certifications
Small Business Administration (SBA)
National Minority Supplier Diversity Council
Native American Chambers
National Center for American Indian Enterprise Development/UIDA
Disabled Veterans
Women Owned organizations

72. Small Business 101 - Part V Create a written Business Plan
Business requirements
Description of your mission statement
Detailed information on breadth of customer base
How you hope to obtain financing

73. Small Business 101 - Part VI
Attitude
Know and understand the marketplace
Be positive and remain positive
Demonstrate passion for your business
Wear appropriate business attire

74. Small Business 101 - Part VII
Presentations & Trade shows
Bring up to date information about your company
Don’t oversell your abilities
Maintain professional decorum
Don’t spend a lot of money on marketing collateral(give-a-ways)

75. Questions