1. Together advancing small enterprise development

2. Who is Seda  Established in 2004  Government Agency – Falls under Department of Trade and Industry (DTI)  42 Branches Nationally  17 Mobile units  44 Info kiosks  9 Enterprise information centers (EIC)  61 Co-location points  And about 34 incubation centers

4. Seda’s Target Market5 20 % 80 % Potential entrepreneurs

5. Seda’s Target Market Small enterprises defined by number of employees: Medium51- 200 Small 21 - 50 Very small6 – 20 Micro0 - 5 Small enterprises defined by number of employees: Medium51- 200 Small 21 - 50 Very small6 – 20 Micro0 - 5

6. Seda Talk Seda Start Seda Build Seda Grow SEDA PHASES

7. Provides practical answers and guidance to entrepreneurs -Information dissemination -Training (start up 1) 1.SEDA TALK

8. 5. Seda TALK Seda TALK (14 WEEKS) Seda TALK (14 WEEKS) NETWORKS Entrepreneur Profile Business IdeaFeasibilityFinance Legal & Compliance Business Registration Access to Markets Operations Human Resources Business Planning TRAINING Start Up 1 Basic Business Skills Co-operative Training (optional)

9. Provides instruments and techniques to plan your business Advice Information Small business start-up Coaching Sessions 2. SEDA START

10. 3. SEDA BUILD Provides you with services to help you build a business -Advice -Information -Basic business skills training -Coaching Sessions

11. Provides you with skills and knowledge to increase your market share -Advice -Information -Market access -Product development 4. SEDA GROW

12. Seda Vision To be the centre of excellence for small enterprise development in South Africa Seda Mission To develop, support an promote small enterprises to ensure their growth and sustainability CPPP Mission To promote the establishment of cooperatives and collectively owned enterprises to ensure their growth and sustainability by facilitating public and private partnership Seda & Coops and CPPP Unit Mission

13. Seda’s Expected Impact in the SA Economy

14.  Promote the establishment of collectively owned enterprises;  Establish linkages with other government initiatives  Facilitate effective partnerships;  Increase accessibility to information, finance and markets;  Facilitate the acquisition and transfer of business skills;  Foster a culture of cooperation among cooperative beneficiaries. Purpose of the Unit

15. Unit’s Business Support National ProgrammeDescription Export readiness assessment and training  Determines the technical preparedness of enterprises to service export markets  Training program on export (Export Training Course) Product development and quality improvement Assist with the implementation of quality standard required by the industry for product certification. Productivity and promotion support Help enterprises improve production processes and systems. Trade Point ProgrammeEstablishment of central and 8 satellite Trade Points to assist enterprises access trade leads and opportunities globally.

16. Product Development 6  Assessment of Company Operations (ACO)  Critical Planning Exercise (CPE)  Company Comparative Analysis (CCA)  Export Audit  Change Management  Service Provider Evaluation  Technology Assessment and Transfer  Management Information Reporting System (MIRS)  Self Assessment Tool  Provincial SMME database  Funding scale matrix  Customer Satisfaction Survey Tools and Techniques

17. Seda Support Program Emerging sector –Diagnostic assessment of the idea and the entrepreneur(s); –Information, referral(s) and research; –Training the co-operatives concept, legislation and compliance; –Facilitation of the registration process; –Feasibility studies, skills scoping and skills development; –Business plan development; and –Facilitation of access to finance. Operational sector –Diagnostic assessment of operations (services and products); –Identification of challenges –Advice on improvement initiatives –Development of a strategic plan –Adoption of the plan by the cooperative –Implementation of strategic interventions

18. Possible Challenges of CFI’s  Governance;  Financial Management;  Compliance and legislation;  MIS ( Management Information Systems – Banking Solution IT System )  Limited Product Offering;  Lack of Marketing and Public Relations;  Membership not increasing;  Capital not increasing and making CFI’s unable to offer an array of services/products; and  Low Skills Levels and etc.

19. Key Products and Services Types of interventions –Training:  Process & production planning  Human resources management  Tender training  Marketing  Costing & financial management  Technical skills required for operations

20. Key Products and Services Types of interventions –Productivity improvement –Quality systems: implemented & certified –Marketing plan & strategy development –Marketing material development –Trade exhibitions –Integrated management systems –Facilitation of technology transfer –Export orientation –Promotion of cooperation amongst coops

21. Key Products and Services  Facilitation of access to finance (grants and loans)  Management system implementation  Technology transfers  Registration of new business entities  Services facilitation of community based projects  Co-operative facilitation  Drafting business plans  Facilitate access to finance

22. Processes and interventions Cooperatives Scoping Feasibility Studies Mobilisation Project Planning Enterprise Development Access to Finance Business Opportunity Support Services Mentorship Skills Development & Training and Education Business Development Services

26. THANK YOU Tel.: 013 755 6046 Mobile: 082 324 4838 E-mail: dramncwana@seda.org.za